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Club Regina Cancun

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Traveller (241)
Room & Suite (237)
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Overview
  • Excellent45%
  • Very good26%
  • Average16%
  • Poor5%
  • Terrible8%
Travellers talk about
“hotel zone”(37 reviews)
“grand suite”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (419)
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274 results
Traveller rating
106
73
52
23
20
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106
73
52
23
20
Show reviews that mention
All reviewshotel zonegrand suiteactivities directortwo bedroom unitconvenience storean older propertysmall resortthe bus systeman ocean view roomtimeshare resortlagoon sideentertainment staffbeautiful beachfull kitchenspent a weektimeshare presentationpeace and quiet
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1 - 5 of 274 reviews
Reviewed 4 days ago

Hotel needs to improve the areas, towels, bed sheets in poor conditions, bad and humidity smell in rooms, does not clean the ocean front areas and the lobby looks like an open market with toomany people and stands that seems to be like a low...More

Review collected in partnership with this hotel
Thank Oscar R
Response from TravelRaintree-KC, Owner at Club Regina CancunResponded today

Thank you for taking the time to provide your feedback on your stay with us at the Club Regina Cancun. Our team strives to provide excellent service and a well-maintained property for all of our guests. If you ever have any maintenance concerns during your...More

Hotel's Favourite
Reviewed 3 March 2018

Club Regina is a great place to vacation. The facility is clean and the staff is very accommodating. The beach and ocean are beautiful. The rooms are very comfortable. We highly recommend this facility for a great vacation.

Review collected in partnership with this hotel
1  Thank Mikel W
Response from TravelRaintreeFL, Owner at Club Regina CancunResponded 20 March 2018

Dear Mikel W, Thank you for the great review. We are so pleased that you enjoyed your vacation with us. When your travels bring you back to Cancun, we hope you will stay with us again. Warm Regards, Travel Raintree

Reviewed 5 weeks ago

Great for location without the 'super sized' resort volumes of guests. Easy use of local transportation. Extremely friendly staff and quality accommodations. Staff is active in sea turtle preservation. Always glad to come back.More

Review collected in partnership with this hotel
Thank zander144
Response from TravelRaintree-KC, Owner at Club Regina CancunResponded 4 weeks ago

Thank you for being a loyal member of Club Regina Cancun. We are pleased that you enjoyed your vacation with us and thank you for noting our teams work with sea turtle preservation! Our team is doing what they can to give back to the...More

Reviewed 4 May 2018 via mobile

Great place if they could get rid of DJ. No way to relax at pool or beach with “DJ Jimmy” constantly chattering at full volume. Don’t recommend if you want a place to relax and enjoy the beauty of Cancún.More

1  Thank wwfred1
Response from TravelRaintree-KC, Owner at Club Regina CancunResponded 9 May 2018

Thank you for your recent review of Club Regina Cancun. Many guests enjoy the resort activities at the pool, which are each day between 10:30am and 5pm. The beach lounge chairs are a great option for guests who prefer a quieter atmosphere during those hours....More

Reviewed 2 May 2018

We really enjoyed this smaller resort. I have trouble walking and it was so nice to have everything close by. My only complaint is that the pool only had metal ladder available for entry, etc., but we spent most of our time at the lovely...More

Review collected in partnership with this hotel
Thank Kenneth G
Response from TravelRaintree-KC, Owner at Club Regina CancunResponded 3 May 2018

Thank you for taking the time to tell us about your stay at Club Regina Cancun. We are delighted to hear that you had a relaxing vacation with us. We look forward to your return!

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Spa
Details
Price range
US$186 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Top resorts Hotel in Cancun
#71 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Top resorts Hotel in Cancun
#71 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (241)
Room & Suite (237)
Pool & Beach (98)
Dining (37)
Amenities (9)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Schramanator
24 May 2018|
AnswerShow all 3 answers
Response from TravelRaintree-KC | Property representative |
Yes, Raintree club members do have have certain perks when staying with us. The perks vary by level of membership but include discounts throughout the property and room assignment priority.
1
Vote
Pprrdicat
16 April 2018|
AnswerShow all 3 answers
Response from TravelRaintreeFL | Property representative |
Hi Pprrdicat, Thanks for the question. We do have a mandatory daily resort fee which includes WiFi for three devices and daily housekeeping. Enjoy your stay! Sincerely, Travel Raintree
0
Votes
Room Tips
"Any rooms facing ocean if you want ocean view! It was great waking up to sunrise and the sound of the waves..."
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"They automatically put a tip on the bill, which you can choose to have removed. It was reasonable and the..."
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"Try and get an ocean view."
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"Ocean view rooms offer sunrise views while Lagoon view rooms offer sunset views. Both are good."
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