We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/06/2017 12/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Save
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$598
          US$524
          Great Deal
          US$598
          US$544
          Traveller (4606)
          Room & Suite (1103)
          Pool & Beach (738)
          Le Blanc Spa Resort
          5,711 reviews
          #1 of 181 hotels in Cancun
           
          Hyatt Ziva Cancun
          3,633 reviews
          #7 of 181 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,820 reviews
          #6 of 181 hotels in Cancun
           
          Grand Fiesta Americana Coral Beach Cancun
          3,934 reviews
          #8 of 181 hotels in Cancun
           
          Overview
          • Excellent78%
          • Very good14%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “maria marie” (367 reviews)
          “chef's plate” (257 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Free Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Le Blanc Spa Resort
          5,711 reviews
          #1 of 181 hotels in Cancun
           
          Hyatt Ziva Cancun
          3,633 reviews
          #7 of 181 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,820 reviews
          #6 of 181 hotels in Cancun
           
          Grand Fiesta Americana Coral Beach Cancun
          3,934 reviews
          #8 of 181 hotels in Cancun
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$524.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "daf5e4b4ab274e60810e08fe479eeecf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":642781,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2017},"checkout":{"day":12,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"daf5e4b4ab274e60810e08fe479eeecf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":598,"lowestMetaPrice":524,"additionalPartner":false,"highestMetaPriceDisplay":598,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":598,"lowestMetaPrice":524,"highestMetaPriceDisplay":598,"hotelName":"Hyatt Zilara Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRhZjVlNGI0YWIyNzRlNjA4MTBlMDhmZTQ3OWVlZWNmIiwiQUlLIjoiNWIyMjFlMjJiYTZjNDlkOWE1YzA3OTg5ZjJlNmExZGEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/06/2017", "checkOut": "12/06/2017", "lowestPrice": "US$524", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78906053":"OrbitzEWS","79458473":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (5,402)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 5,402 reviews

          Reviewed yesterday via mobile

          Pros: Upon checking in at the hotel we were greeted professionally and were offered bottle water or wine immediately. The food was wonderful at all five restaurants in the hotel even though it says that there were six. The services were great at the restaurants...More

          Thank Dragonfly101504
          Reviewed yesterday

          Third trip to Hyatt Zilara. Staff is always wanting to make sure you have a great experience. Food is very good and the menu change at Marie Maria was superb. The rooms and housekeeping staff are great. I don't have a bad thing to say...More

          Thank mkahrens55
          Reviewed 2 days ago

          The moment you step on the hotel lobby you will be greeted as a VIP , ice cold drink ,cold face towel to refresh you from your travel , The ambiance is excellent in and out of the hotel from the lobby to your suite....More

          Thank rivejay50
          Reviewed 3 days ago

          My wife and I stayed 4 nights in early May 2017 for a wedding. Most of the rooms appear to be ocean front with excellent views. The room is large and clean with a jacuzzi. The service was excellent and better than most of the...More

          2  Thank ANDYTRAVELSVA
          Reviewed 4 days ago

          We stayed for 3 nights, and enjoyed everything. The most thing that attracted my atention was how nice and helpul the staff was. The hotel has great restaurants, althought, you need to book earlier to get a table. The pool area was fantastic, a very...More

          Thank Vinicius C
          Le Blanc Spa Resort
          5,711 reviews
          #1 of 181 hotels in Cancun
           
          Hyatt Ziva Cancun
          3,633 reviews
          #7 of 181 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,820 reviews
          #6 of 181 hotels in Cancun
           
          Grand Fiesta Americana Coral Beach Cancun
          3,934 reviews
          #8 of 181 hotels in Cancun
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Restaurant
          • Free Parking
          • Spa
          • Bar/Lounge
          • Room Service
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Spa
          • Hot Tub
          • Bar/Lounge
          Details
          • Price range
          • US$393 - US$844 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Top resorts Hotel in Cancun
          • #5 Romantic Hotel in Cancun
          • #5 On the Beach Hotel in Cancun
          • #5 Spa Hotel in Cancun
          • #5 Luxury Hotel in Cancun
          • #8 Family Hotel in Cancun
          • #19 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 307
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, BookIt.com, Orbitz, Hotwire, Hyatt Hotels Corporation, TravelUp, Hotels.com, HotelsClick, getaroom.com and HotelQuickly so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • The Royal In Cancun Hotel Cancun ,
          • The Royal Hotel Cancun ,
          • Royal Hotel Cancun ,
          • Royal Cancun Resort
          Add Photo Photos
          Traveller (4606)
          Room & Suite (1103)
          Pool & Beach (738)
          Dining (465)
          Hotel & Grounds (2773)
          Family and Play Areas (33)
          Bathroom (19)
          Business Centre & Event Rooms (10)
          Nearby
          Suites Brisas Beach Resort
          66 reviews
          .16 miles away
           
          Flamingo Cancun Resort
          2,807 reviews
          .15 miles away
           
          Gran Caribe Resort
          8,002 reviews
          .12 miles away
           
          Grand Park Royal Cancun Caribe
          6,372 reviews
          .29 miles away
           
          Nearby Restaurants
          Cambalache
          1,352 reviews
          .81 miles away
          Limoncello
          1,786 reviews
          .14 miles away
          Lorenzillo's
          3,431 reviews
          .11 miles away
          Outback Steakhouse
          975 reviews
          .12 miles away
          Nearby Attractions
          La Isla Shopping Village
          6,723 reviews
          .83 miles away
          Playa Chac Mool
          226 reviews
          .78 miles away
          Interactive Aquarium
          1,577 reviews
          .88 miles away
          Cancun Wax Museum
          30 reviews
          .79 miles away
          Questions & AnswersAsk a question
          Antiqua2001
          What are the names of the malls or shopping centres near the hotel?
          27 May 2017|
          Answer Show all 2 answers
          Response from Alfonso J | Property representative |
          Dear Antiqua2001, The one closer to the hotel is called La Isla and Fashion Harbor, 10 to 15 min away walking, next one is the Kukulkan Mall, 5 min away from La Isla. To the other side of the hotel, at the exit of the Hotel... More
          1
          Vote
          admntn
          We stayed at the Hyatt Zilara in October and have booked a stay in July, have there been any changes since then?
          25 May 2017|
          Answer
          Response from Alfonso J | Property representative |
          Dear admntn, Thank your for sending us your question trough Trip Advisor, it will be a pleasure to have you with us again. There are no significant changes since your last visit, except the season, July is much hotter than... More
          0
          Votes
          SunnyGryl
          Hi, Is there an additional charge for the covered sun bed's that are by the pool?
          25 May 2017|
          Answer
          Response from Alfonso J | Property representative |
          Dear SunnyGryl, Thank you for contacting us with your questions, there is no extra charge to use the sun beds around the pool and at the beach, this are free to use with the politics of first come, first serve. On the... More
          0
          Votes
          Room Tips
          "Rooms are spectacularly nice, quite, high ceiling and very roomy with indoor jacuzzi and a porch to relax..."
          Read review
          "Top floors for better views"
          Read review
          "nice and helpfull staff, great pool area, nice hotel"
          Read review
          "Corner suites like the suite 201 are large and sunny"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing