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Grand Oasis Palm

Traveller (3439)
Pool & Beach (829)
Room & Suite (590)
Overview
AMENITIES
Wifi
Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,194)
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1 - 5 of 1,648 reviews
Reviewed 10 October 2018

From beginning to end the trip was horrible. Upon checking in our room key did not work so we had to return to the reception area three times for a replacement key. We asked them to come along with us maybe we were doing something...More

2  Thank Letz A
Reviewed 27 September 2018 via mobile

Oh my goodness my daughter and I LOVED our week long stay at the Grand Oasis Palm hotel in Cancun. So clean! So much to do at the hotel itself. The staff, and I mean ALL of the staff, looked happy and truly acted like...More

Thank Jules R
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 28 September 2018

Dear Jules, We are pleased to greet you and at the same time thank you for choosing our hotel during your visit to Cancun. We would also like to express our appreciation for the flattering words we received from your stay with us. We are...More

Reviewed 14 September 2018

We arrived late, approx 22:00pm, checked in all good. First thing we enquired about was a room safe for passports etc, this came at an very high expense of $120peso/day, but we were angry with the fact that the Wifi(internet) also had a additional cost...More

Thank mahendramistry42
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 17 September 2018

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions...More

Reviewed 8 September 2018 via mobile

My boyfriend and I stayed here celebrating my birthday weekend. It was our first time visiting and we had a great time. We reserved cabanas at the beach club for the week and we had two servers that were amazing - Marvi and Melody! They...More

1  Thank PatriceWinston
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 10 September 2018

Dear Patrice, Thank you for your kind comments and for choosing our hotel for such an important celebration. We are pleased to hear you had such a nice time with us. We are delighted to know that you enjoyed our beach club and your stay...More

Reviewed 4 September 2018 via mobile

Family holiday 4 adults & 4 kids Let start with the bad Everyone had a bad stomach except one person for a minimum of.a few days some had it for a lot longer, Buffets were poor in the evenings some food was cold and not...More

4  Thank Sunnysky2010
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 6 September 2018

Dear Guest, Thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you...More

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About
Description
"I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a More visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone". Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Free Parking
Spa
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
On the Beach
Room types
Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
On the Beach
Room types
Family Rooms, Suites
Number of rooms
345
Price range
US$177 - US$413 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Oasis Caribbean Resort
Also Known As
Grand Oasis Palm Hotel Cancun
,
Grand Oasis Caribbean Beach Hotel
,
Grand Oasis Caribbean Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
On the Beach
Room types
Family Rooms, Suites
Number of rooms
345
Price range
US$177 - US$413 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Oasis Caribbean Resort
Also Known As
Grand Oasis Palm Hotel Cancun
,
Grand Oasis Caribbean Beach Hotel
,
Grand Oasis Caribbean Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (3,439)
Pool & Beach (829)
Room & Suite (590)
Dining (430)
Amenities (119)
Family and Play Areas (99)
Business Centre & Event Rooms (13)
Nearby
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Questions & Answers
Ask a question
margarets374
24 October 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi Margaret, Yes we have double beds and you can request for an extra bed to fit the 5 members of your family.
0
Votes
Google Translation
Simo_Homs
18 October 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello Simo, Thank you very much for contacting us through this means. Fortunately, our beaches have not been affected by this natural phenomenon. If you have any other questions do not hesitate to contact us. Also, oure... More
0
Votes
Google Translation
Maggie M
18 October 2018|
Answer
Response from OasisHotelResorts | Property representative |
Dear Maggie, Thank you for taking the time to share your comments with the users of this important platform. It is essential for us to inform you that yes we can prepare "gluten free" dishes, however, we can not set up a... More
1
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Google Translation
Room Tips
"Front desk staff were less friendly then general hotel staff who always greeted you with smile ."
mahendramistry42
14 Sep 2018
Read review
"dont buy here"
MrFayant
2 Sep 2018
Read review
"Choose another hotel for your safety"
michaelcW5266TV
29 Jul 2018
Read review
"Top floors are quieter, beautiful views"
FawadButt
24 Jul 2018
Read review
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