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Grand Oasis Palm

Traveller (3574)
Pool & Beach (848)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
"I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone".
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Property amenities
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Sauna
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Room features
Family Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Trendy
HOTEL CLASS
Reviews & more
4,341Reviews
4,242Photos
707Q+A
100Room tips
Traveller rating
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  • 528
  • 278
  • 280
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Popular mentions
By a recommendation by Valentina Biegun, I had stayed at Grand Oasis Sens and she had said that Grand Oasis Palms as an amazing stay. She was not lying. My gratitude to Daniel for making, not one but two custom made sushi rolls, not to please me, but to make my girlfriend happy,
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Recommendation was by provided by Valentina Biegun, I had an amazing stay at the Oasis Sens and came to Grand Oasis Palms, this resort could only be expressed as amazing, I could only express how amazing the overall bar and snack bar was. Shout out to Daniel who made me a custom
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Reason why I would give this resort a 4 is bc I didn’t like the way you had to stand in line to book your a la carte meal at 3pm. You spend half n hr or hr in peak beach time to stand in line. Otherwise was great.
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My family and I have been to this Hotel twice, It’s a Family friendly Hotel, We love everything in the hotel, it’s very clean everyone is very polite and friendly, the beach is insanely beautiful and the pools are huge, The service we received from the hotel, restaurant and the
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 4 days ago
Estimado Alan, Thank you very much for your kind and positive review. We are delighted you enjoyed our calm and family atmosphere, our pools and our facilities. We aim to create unforgettable experiences and our staff works hard to offer shows and activities to help achieve this. We appreciate you recommending us and we hope to see you again soon. Kind regards, Eduardo Pérez
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Our family of five (kids = 14, 11, 6) stayed 5 nights at the Grand Oasis Palm from Dec 31, 2018 to Jan 5, 2019. We booked a "Triple Grand" room with Sunwing, this was merely a regular room with two double beds and a small little day bed that they put a sheet over and called it
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 3 days ago
Dear Kitty, Thank you for taking the time to share your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. We will contact the departments in charge to make sure the issues are rectified. We wanted to take the opportunity to let you know that we have seven different restaurants and eight bars available all throughout the hotel. Each of our restaurants offers a unique concept and our main goal is to provide high quality food. We also offer various shows that you can enjoy on the evenings. We hope to have the opportunity to welcome you back once again so you can enjoy all the services we offer. Kind regards Eduardo Pérez
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Oasis Palm
The Standard Room with Ocean View at the Grand Oasis Palm
Professional photo exclusively commissioned by TripAdvisorGrand Oasis Palm
The Standard Room with Lagoon View at the Grand Oasis Palm
Professional photo exclusively commissioned by TripAdvisorGrand Oasis Palm
The Standard Room with Lagoon View at the Grand Oasis Palm
Professional photo exclusively commissioned by TripAdvisorGrand Oasis Palm
The Master Suite at the Grand Oasis Palm
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123456118
Hello Katherine, It's our pleasure to inform you that we offer daily shows uo to 11 p.m. Best regards,
1 vote
Hello Flory, Since Grand is a higher cathegory unfortunatley the facilities are not able for Oasis guests. Best regards,
0 votes
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Do you get mini bar in room ?
Hello Peter, Yes we have minibar on the rooms ;) Best regards,
1 vote
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Hello there, Upon your arrival you will have 4 water bottles in the room. Check in time is at 15 hrs and check-out is 12 pm. Best regards,
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Is wifi free at the grand oasis palm
Hello Ben, Our wifi prices are: 1 hr $5 USD 12 hrs $7 USD 24 hrs $10 USD 05 days por $30 USD Best regards,
1 vote
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123456142
"Ask for Hervin very good guy works on the beach."
"Select the Grand Option to have nice details on room."
"Get the beach side - the air-conditioning units are on the road side."
"very clean family atmosphere."
"Front desk staff were less friendly then general hotel staff who always greeted you with smile ."
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PRICE RANGE
US$187 - US$376 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand oasis palm hotel cancungrand oasis caribbean beach hotelgrand oasis caribbean resort
FORMERLY KNOWN AS
Grand Oasis Caribbean Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
345
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