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Grand Oasis Palm

3,599 reviews
#48 of 176 Hotels in Cancun
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Traveller (2760)
Pool & Beach (718)
Storyboard
Overview
  • Excellent50%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“white box”(123 reviews)
“grand oasis”(158 reviews)
“la bamba”(75 reviews)
Wifi
Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Grand Oasis Palm
Offers & Announcements: Package Deal
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471 - 475 of 1,484 reviews
Reviewed 14 February 2016

I took my family (wife and four kids) to this resort in Cancun. Check-in was ok. We had reserved our rooms using a Westgate timeshare exchange. After some confusion they were able to get us two rooms on the top floor facing the water. The...More

Thank Robert S
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 February 2016

Dear Robert, Thank you for choosing us to spend your vacation, It’s good to know that you enjoyed the view of the room that was assigned to you. It is also really pleasant for us to know that you enjoyed the food that you found...More

Reviewed 14 February 2016 via mobile

Just got home we had a fantastic time - rooms clean and comfy food fantastic and entertainment what can I say Angel from oasis palm thank you for a great 10 days missing it already Negative was waiting for lifts and can be noisy in...More

Thank Lisa C
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 February 2016

Dear Lisa, Thank you for choosing us to spend your vacations in Cancun. We are extremely happy to know you were able to enjoy our wide variety of food, drinks, and the room that was assigned to you. Thank you also for letting us know...More

Reviewed 13 February 2016

My wife and i traveled with 4 friends. This very large property had a marvelous grand entrance with an open lobby flowing towards a magnificent pool. The beach area was massive and popular. There were more pools, many activities, additional bars and restaurants, with excursion...More

Thank Mitch Z
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 February 2016

Dear Mitch, One of our main goals is to keep our guests completely satisfied, it is good to know that all of our services such as food and beverages pleased you at all. It is pleasant to know that you enjoyed our public areas, we...More

Reviewed 13 February 2016 via mobile

I was never so disappointed in my life...we pull up and the stench of sewage made us all want to vomit..if that was their idea then I give them five stars. We proceeded to our small room for two adults and three kids with two...More

3  Thank Bigdaddybee
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 February 2016

Dear guest, Thank you for stay at this resort. We are really sorry for the inconvenience you had in the room assigned to you, we have passed this information on to our maintenance department to resolve the issue. Our hotel is audited and certified by...More

Reviewed 12 February 2016 via mobile

Where do I start??? I love the Caribbean, Mexican people, food and have been to 6 different all inclusive resorts, 8 times at Iberostar in Playa. Check in horrible, rude desk staff, gave us the wrong room after waiting for hours to even get to...More

7  Thank MexicoTrixie
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 15 February 2016

Dear Kathie, Thanks for leting us know that you do not want any feedback from us. We totally respect your opinion. We would also love to say that our hotel is audited and certified by an English company that measures and ensures the high quality...More

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Traveller (2760)
Pool & Beach (718)
Room & Suite (516)
Dining (348)
Hotel & Grounds (1598)
Family and Play Areas (80)
Bathroom (24)
Business Centre & Event Rooms (11)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$185 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
US$185 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
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