The Lodge at Chichen Itza
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The Lodge at Chichen Itza

Avenida Principal 2 Chichén Itzá, Chichen Itza 97751 Mexico
entrada al hotel
Traveller (290)
Panorama of the Royal Bungalow with Jacuzzi at The Lodge at Chichen Itza
360
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A beautiful stained glass window in our door.
Room & Suite (178)

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About

4.5
#2 of 4 hotels in Chichen Itza
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
A World Class jungle resort in the heart of Chichen Itza. Bungalows built in traditional Mayan style with handcarved mohagony woods, stone, native marble, hand made stained glass and thatch. Oriented for maximum privacy and the best of views, bungalows are clustered around secluded swimming pools, created for guests wishing to commune with nature. All colaborators are native Maya.The resort has been named 3 times by National Geographic Traveler as "One of the 100 hotels we Love" and in their December 2011 "One of our loved 133 hotels in North America". Home to Luciano Pavarotti, Placido Domingo and Sarah Brightman during their performances in Chichen Itza. The hotel has its own entrance to the archaeological site. Member of the Rain Forest Alliance.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Bicycle rental
Babysitting
Shuttle bus service
Conference facilities
Parking
Public wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Banquet room
Spa
Massage
Concierge
Gift shop
Mosquito net
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Quaint
Classic
Languages Spoken
English, Spanish, Italian, Malay

Location

Avenida Principal 2 Chichén Itzá, Chichen Itza 97751 Mexico
Name/address in local language
387Reviews18Q+A72Room tips

Reviews
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Detailed Reviews
Hamish C wrote a review Feb 2020
San Francisco, California
4.0 of 5 bubbles
The main reason to stay here is to take advantage of the hotel's private entrance to Chichen Itza and the ability to book the 5am sunrise tour, which was truly amazing (seeing the moon set and the sun rise over the ruins, and have a couple hours access to the park before it's open to the public.) I think there is only one other hotel that offers this.

For that privilege you will pay quite a bit more (hotel rooms were about twice as expensive as other nearby hotels, and the tour is $75 US per person). You probably only need to stay there for one night.

The hotel itself is pretty and our room was spacious and comfortable. The staff were helpful and friendly. It's a self-contained resort so you don't have much interface with non-touristy things. After traveling in Mexico for five weeks we appreciated having a day that was very easy and chill, even if it was very touristy.

The food is fairly poor compared with anything else we had nearby or on the Yucatan peninsula — both Mexican and Western — but it suffices for a couple meals.

We also went to the planetarium show. I was suprised they charged for it, and it was myeh (mostly a way to spend some time if you're not at Chichen Itza or going somewhere else).
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Date of stay: January 2020
2.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chichenuxmal, Owner at The Lodge at Chichen Itza
Responded 5 Feb 2020
Thanks for your visit. Come back with more time to enjoy all you mist. The sunset experience is unique, as are the many wonders that are less than 2 miles from our resort: The Caves of Balancanche; The Ik'kil Cenote, perhaps the most stunning of all cenotes in Yucatan; A Vintage Land Rover drive through our own rain forest, with vestiges of mayan temples yet to be consolidated, as grand as those you visit today. Hasta la vista.
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Paul S wrote a review Apr 2020
Andover, Minnesota
5.0 of 5 bubbles
We stayed overnight at The Lodge. Right from check in the service was excellent. Our accomodations were excellent as was the food in the restaurant at the lodge. Another great feature is the private entrance from the Lodge property in to the archeoalogical ste. Be sure to sign up for the sunrise tour. It is worth every bit that they charge to be in the site for two hours before the general public. The guides were very good at explaining the history of the site and of the Mayan people
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Stay in a bungalow, as opposed to a lodge room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chichenuxmal, Owner at The Lodge at Chichen Itza
Responded 9 May 2020
Fantastic! Thank you for choosing to stay at our Historic Lodge during your visit to Chichen Itza ! Hasta la vista.
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AuroraAlaska wrote a review Mar 2020
Denali National Park and Preserve, Alaska
5.0 of 5 bubbles
We had a fabulous stay! The lodge’s lovely bungalows share the property with the Mayaland Hotel and sit scattered among beautifully manicured gardens and grounds. We enjoyed an outstanding Valentine’s dinner at the hotel’s restaurant “El Mural”, it was one of the best meals we had on our whole trip, and the wait staff provided extraordinary service. We also booked the Chichen Itza sunrise tour, which was a fantastic experience. The archeological site is simply magical at this early hour without the large crowds and our wonderful guide Bibi provided such a memorable tour. Our highest recommendations!
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chichenuxmal, Owner at The Lodge at Chichen Itza
Responded 18 Mar 2020
Superb Indeed ! THANK YOU for visiting our Historic Lodge. Hasta la vista !
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stevenutah wrote a review Mar 2022
Highland, Utah
+1
4.0 of 5 bubbles
This is a unique property located deep in the jungle next to the Mayan ruins of Chichen Itza. It's fairly rustic but very comfortable. Most of the windows in our bungalow did not have glass. They had screens and wood shutters that we could close. The roof was thatched and had a small hole in it which probably leaks when it rains. There was mosquito netting over the bed which gave it an adventurous feel. We did have air conditioning and a television, however. At night it was wonderfully dark and quiet. We stayed one night and wished we had stayed two. There is a small planetarium on site but shows are at limited hours and we didn't have time to go. The private tour of Chichen Itza arranged by the hotel was excellent. This is a fun place to relax while you soak up the history and the beauty of the jungle.
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Date of stay: March 2022
5.0 of 5 bubblesLocation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marius Jovaisa wrote a review Jan 2022
Vilnius, Lithuania
5.0 of 5 bubbles
We stayed at this magnificently beautiful yet very cozy place with my wife and 4 kids at New Years Eve. The environment is amazing. Huge trees, fantastic landscaping, big spacious rooms and very high level service. We were so happy to celebrate the New 2022 Year in this inspiring place. It's proximity to the famous Chicken Itza monument makes the Lodge truly special. Very helpful staff arranged a whole set of experiences for us, including guided tour to the Mayan archeological sites, cenotes, even Mayan cooking class! Overall 5 star and definitely worth visiting again.
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Date of stay: December 2021
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
garyh7700 wrote a review Jan 2024
Potomac, Maryland
3.0 of 5 bubbles
The hotel was average. Reception staff were hard to find at check in. Bar was cash only.
Hot water must have been miles away, felt guilty for wasting water for 10 minutes until water became luke warm. Breakfast to start at 7 so we could get to chichen itza early but staff was just starting to setting up breakfast at 7.
Needs some better management.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luv2travel65 wrote a review Oct 2021
Texas
4.0 of 5 bubbles
Great hotel next to the park. Blends with the jungle surrounding it, which is the best part of this hotel. Pools are nice and a cool respite from the heat. We took a tour arranged by the hotel. They pick you up and drop off at the hotel. Service was great from everybody. Restaurant food is OK. Cell phone and wifi is poor to non existent at cabins. Better at restaurant and lobby. Great place to disconnect and enjoy nature.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Avoid visiting the park on Sunday which is super crowded.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eric201029 wrote a review Jul 2013
New Jersey
3.0 of 5 bubbles
First - the positive. This place is beautiful. The grounds and rooms are very well maintained. The wait staff was very friendly. The location is awesome - two minute walk into the ruins.

Now the bad. We chose this place because we have a little toddler and wanted a nice, quiet, place to relax after doing tours. Their website (link below) states "the lodge does not accept tour busses or large groups or any kind (the only hotel in the area to have that policy), therefore, you are guaranteed total piece and tranquility, away from day visitors."

This is a 100% lie.

Not over exaggerating here - there must have been 200-300 people streaming through the lobby within ONE hour on a Saturday morning at 10 AM. I was trying to take a family picture with the tripod set up and it was impossible. Mobs of people, many on Grey Line bus tours from Cancun, coming into the lobby, using the pool and going to the restaurants. I looked out the front door of the lobby, and their must have been 10-15 tour buses and tour vans parked right out side.

Now - I understand wanting to make extra money with tours, but then DONT LIE ABOUT IT ON YOUR WEBSITE. They state the exact opposite policy on their website (which is what attracted us to this hotel in the first place).

After our third day there, in which we suffered through hundreds of people going to the buffet lunch (honestly, their were HUGE lines, getting the hotel guests upset), I decide to talk to a hotel manager. I explained to him my concern. He could care less. He just nodded his head, muttering, "too many tours, I understand." No apology, nothing. I told him about the false claim on the website and he just ignored me.

Finally - the last problem - no phones in the rooms. If you want anything - towels, room service, etc., you have to walk to the front desk. And they took about 30 minutes to move our bags to the golf cart, making us late for our flight. I had to ask them three times for someone to come and get them, walking back and forth to the lobby from our room.

Overall, I would say if you are looking for a nice quiet family place - skip this place. ITs a shame because its so pretty, but the tours really kill it. Look at other hotels, they are all right near the ruins as well.
http://mayaland.com/lodgechichenitza/index.php
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Date of stay: July 2013
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chichenuxmal, Owner at The Lodge at Chichen Itza
Responded 28 Jul 2013
Please do not refer to us as liars. Not one of the patrons before you shares your complaint; Yes, WE DO NOT ACCEPT LARGE GROUPS at The Lodge At Chichen Itza. We offer our Mayaland Hotel and Bungalows to them. You most realize you used the facilities of both hotels, since they share hundreds of acres of grounds. You state that ..."at the lobby..." That is the proof... The Lodge does not have a lobby, the Mayaland does, overlooking the Mayan Temple, The Observatory. Because of it's location the Mayaland does welcome day tours to its various restaurants, and in the summer we do have large groups; we do our best to keep our overnight guests independent of these, I am often told (as mentioned in many comments here on Trip Advisor), that we do a great job at it. Thanks to this patrons we offer the variety of culinary experiences our guests enjoy, one that a 56 room hotel could not possibly provide otherwise, at the prices we offer our meals & services. We pride ourselves in having the best cuisine for traditional Maya and Yucatecan dishes... ANYWHERE!
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Daniel M wrote a review Jul 2016
5.0 of 5 bubbles
We stayed at The Lodge at Chichen Itza for four nights and used it as our base for exploring the area around us. The lodges are incredibly nice and comfortable. I loved having a hammock on the front porch to read in. The grounds are incredibly well maintained, and apparently, covered in iguanas!

As for the location, quite frankly, if you are going to be visiting Chichen Itza (which you should), there isn't a nicer place to be. It is literally on the grounds, and has its own entrance to the park. The added advantage is you can visit the park during the day. Other nearby locations are Balancanche Cave (5 mins), which was a holy site to the ancient Maya and has several 13th century pots and vases that once contained sacrifices around a columnar structure that represents the roots of the Tree of Life. Cenoté Ikil (5 minutes), where all the tour buses stop on the way back to Cancun. Cenoté Yokdzonot (20 minutes) which is beautiful and quiet. The ruins of Ek Balam, which in their own way are even more impressive than those at Chichen Itza, are about an hour away, and those at Uxmal (which were my favorite of those we visited) are about 2 hours away. Getting to the Lodge is easy, it was a two hour drive on the tollway from Cancun. There is a free highway as well, but it can take about an hour longer because of small towns slowing traffic down.

What was even more impressive than the location and the grounds was the staff. They were all very wonderful people. They all spoke english, but were happy (and patient) to help me try to navigate through my broken spanish. Alejandro was great about recommending potential routes and locations to visit. He pointed us to a nearby cenoté that the tourists never visit (Yokdznot), and he was right, there were only four other people there while we visited. It was quite magical (eat at the restaurant at the cenoté, the food is great, cheap, and the people were very nice). Rogelio (spelling?) at the restaurant noticed when we skipped breakfast one day and asked if we were okay when he saw us at lunch. He took great care of us and brought us some great food (compliments to the chefs!). A special shout out has to go to Luis at the front desk. During a time when there weren't any other customers around, he took the time to not only teach us a little of the Mayan language, he also shared with us some of his own life story to illustrate what growing up in the area is like. It is clear he is proud of where he works, and he lit up at the opportunity to share his culture with us, which was very appreciated and a wonderful experience. So to Alejandro, Rogelio, and Luis, thank you for making a great trip truly special.
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Date of stay: July 2016
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chichenuxmal, Owner at The Lodge at Chichen Itza
Responded 29 Jul 2016
Thanks for your truly FANTASTIC review of our resort and our people. You summed up so thoughroughly the wonderful places that are just five minutes from your bungalow ! The Caves of Balancanche, the Cenotes at Ik Kil and Yotzonot (did you visit our own, gorgeous cenote "Xtoloc" ?). Thanks for your visit. Luis, Rogelio, Alejandro and all of us look forward to having the honor of being your hosts again. Hasta la vista !
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thunefeld wrote a review Feb 2014
Borrego Springs, California
4.0 of 5 bubbles
The Mayaland Lodge at Chichen Itza is at once both crowded and delightful. This is a mega-resort -- top-of-the-line -- but can be very full of day-tourists during the day. Ten big tour busses a day stop here to use the private entrance to Chichen Itza and flood the restaurant and gift shops with day trippers. However, that said, it is an excellent base for exploration into Chichen Itza first thing in the morning because of the private entrance just 300 feet north of the hotel. The buses and the crowds are gone by 4:30 PM in and once again you have the place to yourself (along with the other hotel guests). The grounds here are wonderful. There are multiple swimming pools. Our room was spacious and well appointed. The staff could not have been more friendly or attentive. We ate in the bar twice because we enjoyed the service and the outdoor atmosphere. Breakfast was delicious and was included in our room price. We thought this resort to be well worth the additional expense. This would be 5 star for us were it not for the day tour busses and masses of day visitors.
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Date of stay: February 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chichenuxmal, Owner at The Lodge at Chichen Itza
Responded 15 Feb 2014
Thank you for staying with us ! ...and for giving me the opportunity to comment on some of the points you make regarding your visit. First: The Lodge at Chichen Itza DOES NOT ACCEPT LARGE GROUPS, NOT A SINGLE TOUR BUS. As you experienced, your bungalow and acres of landscaped grounds that surround it, as well as our pools (the very large one at the Percival bungalows and the secluded, normal size one on the cave at the Morley bungalows) are NOT OPEN TO OUR NEIGHBOR MAYALAND HOTEL VISITORS. The are only for the enjoyment of guests at the Lodge. The Mayaland Hotel & Bungalows have their own large pool. The restaurants and bars of the Mayaland do serve our Lodge guests. It is here where a patron of the Lodge will encounter day visitors. Our main restaurant and bar serve an average of 40 guests ALL AFTERNOON ! Not groups, but individual guests of both hotels, which together ad up to only 91 rooms !!! in over 300 acres of grounds ! Day tourers do have lunch at the Mayaland, at 3 other restaurants, which are ope to ALL visitors. This large clientele is what enables us to provide ALL our guests with world class culinary experiences at prices that are half to a fourth of the prices in Cancun and the Maya Riviera. Our Margarita cocktails sell for $ 4 dollars and cents versus 10 to 15 dollars each in Cancun and the Riviera. I own both properties. 18 Years ago, I actually designed and built the Lodge, which I operate to this date. The Mayaland was designed and built by both, my father and my grandfather, the founder of the Mayaland Hotel and Mayaland Tours, considered Mexico's tourism Pioneer. The reason for having two properties instead of one IS THE VERY SUBJECT AT HAND. Kindly read other comments, including the one posted hours after yours, and most agree with what I am stating.... so the creation of a new hotel that does not allow day visitors on its grounds (the only one in ALL of Chichen Itza to do so) was welcomed. And that is where you stayed! It also enjoys the highest award and satisfaction ratings of ALL properties in the area, (including the today's ONLY 4.5 rating on TripAdvisor in the area). At the end of the day, it is your peace and quiet, YOUR ENJOYMENT AND APPRECIATION OF THE CHICHEN ITZA EXPERIENCE what we are all about! And you state that you did enjoy it, for which we are all happy and grateful. We look forward to being your host again soon.
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Answer from Sara M
Zephyr Cove, Nevada4 contributions1 helpful vote
Contact the property for information about the sunrise tour and private entrance. It wasn't available when we were there in April.
Answer from JafetG
Piste, Mexico1 contribution
Sunrise Tour requires previous reservation in a normal operation, unfortunately 5am access is currently (March 2021) closed to public until further notice. You can enter the site in regular schedule (8am-4pm) Hotel does not offer free covid testing, there is not such service in the area, please contact us via website chat or email to receive a list of clinics in Cancun and or Mérida.
Answer from chichenuxmal
Cancun, Mexico296 contributions174 helpful votes
You can buy the entrance tickets at 8am. We all look forward to your visit !
Luv2travel65 wrote a tip Oct 2021
Texas73 contributions96 helpful votes
4.0 of 5 bubbles
"Avoid visiting the park on Sunday which is super crowded."
Read full review
Paul S wrote a tip Apr 2020
Andover, Minnesota107 contributions64 helpful votes
5.0 of 5 bubbles
"Stay in a bungalow, as opposed to a lodge room."
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MaudH_12 wrote a tip Dec 2019
San Francisco120 contributions80 helpful votes
5.0 of 5 bubbles
"WE stayed in the old section, which was nice."
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dosholiday wrote a tip Jul 2019
Gale, Portugal36 contributions47 helpful votes
5.0 of 5 bubbles
"Do the morning tour if you can"
Read full review
Alan S wrote a tip Mar 2019
Santa Cruz, California164 contributions149 helpful votes
4.0 of 5 bubbles
"some rooms have stairs to sleeping loft."
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Not the right property for you?
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PRICE RANGE
£67 - £105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lodge at chichen itza hotel chichen itza, hotel at chichen itza
LOCATION
MexicoYucatan PeninsulaYucatanChichen Itza
NUMBER OF ROOMS
39
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THE LODGE AT CHICHEN ITZA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Lodge at Chichen Itza
Which popular attractions are close to The Lodge at Chichen Itza?
Nearby attractions include Chichen Itza (0.3 miles), El Castillo (0.3 miles), and Gran Juego de Pelota (2.1 miles).
What are some of the property amenities at The Lodge at Chichen Itza?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Lodge at Chichen Itza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Lodge at Chichen Itza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lodge at Chichen Itza?
Yes, free parking is available to guests.
What are some restaurants close to The Lodge at Chichen Itza?
Conveniently located restaurants include Polleria Los Pajaros, Taco Maya By Oxtun, and Las Mestizas Comida Yucateca.
Are there opportunities to exercise at The Lodge at Chichen Itza?
Yes, guests have access to a pool during their stay.
Is The Lodge at Chichen Itza located near the city centre?
Yes, it is 0.1 miles away from the centre of Chichen Itza.
Are any cleaning services offered at The Lodge at Chichen Itza?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lodge at Chichen Itza offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at The Lodge at Chichen Itza?
The staff speaks multiple languages, including English, Spanish, Italian, and Malay.
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