We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Allegro Cozumel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Allegro Cozumel
Allegro Cozumel
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,878 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Allegro Cozumel
See the most recent reviews
Showing 3,294: English reviews
Reviewed 15 March 2012

My partner and I stayed at the Allegro from march 2 - 9. Firstly upon our arrival we found that our room was on the first floor with 2 double beds, we had requested second floor with a king sized bed. Whatever, we overlooked that. We arrived later in the evening decided to go go the dinner buffet, it took...

 Report
Helpful?
1Thank PanAmdude
Management response:

Dear PanAmdude Thank you very much for taking the time to share your review. I am very sorry we did not meet you expectations. I apologize for the check-in situation. Unfortunately the room you requested was not available. But we did our best to accommodate you. However, we are working to find ways to always fill guest requests. It is...

Campbellton, Canada
Reviewed 15 March 2012

We stayed at this resort for 7 days Mar.2 to the 9th -2012 .The food was terrible and always cold .Service was not great except the maid .While there the srairway on second floor collapsed thank god no one got hurt , no 24 hour snack bar or drinks which we were told there was one .. no entertainment after...

 Report
Helpful?
2Thank blondie2436p
Management response:

Dear Blondie2436p I am sorry to learn that you had such an unpleasant stay with us. Please know that we are making changes to our buffet and a la carte menus, adding new dishes and redesigning the offerings, in order to exceed guest satisfaction. I am sorry about the misunderstanding with the snack bar’s hours of operation. The snack bar...

Barrie, Canada
Reviewed 15 March 2012

Sorry this review is late coming.....I would like to thank Alberto for the wonderful job he and his staff provide. They are attentive to your every need. They truly care about their resort and the people that stay there.Mariella (front desk manager)very professional , a pleasure to deal with (whose smile is contagious).Grounds are pristine. Beautiful beaches, crystal clear water...

 Report
Helpful?
3Thank Sherry S
Highlands Ranch, Colorado
Reviewed 13 March 2012

We booked Occidental Allegro Cozumel, 10 days before departure. Booked with Applevacations, over the phone with a live person as the website wasn't working. This hotel is rated 4 red apples, but if I were Applevacations, I'm not sure I would offer this hotel or rate it as a one apple. We have been 3 other times to Cozumel and...

 Report
Helpful?
5Thank Happycoloradoan
Management response:

Dear Happycoloradoan I would like to thank you for your review. I am concerned by your comments, we are always focused on providing the best service to our guests and it saddens me to know that we failed you. Regarding your room, I assure you that all rooms in the hotel go daily housekeeping, and bedding is changed in every...

State College, Pennsylvania
Reviewed 13 March 2012

Within 3 months we were invited for a best friends wedding that just got plan last min to this resort since all of the groom family was already going why not.. I look at the picture and read many comment on Trip TripAdvisor and thank god we can read many comments.. but I still felt like many people could have...

 Report
Helpful?
1Thank Jazzy1835
Houston, Texas, United States
Reviewed 13 March 2012

 Report
Helpful?
2Thank Planetech55
Carolina I, Assistant Manager at Allegro Cozumel, responded to this review

Montreal, Canada
Reviewed 12 March 2012

 Report
Helpful?
Thank Gordon G
New Haven, Connecticut
Reviewed 11 March 2012

 Report
Helpful?
2Thank MarySylv
Edmonton, Canada
Reviewed 11 March 2012

 Report
Helpful?
2Thank likediving
bracebridge
Reviewed 10 March 2012

 Report
Helpful?
3Thank oldbagodirt60
Carolina I, Assistant Manager at Allegro Cozumel, responded to this review

4,154 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3727)
Viewed
Room/Suite (341)
Viewed
Pool/Beach Area (1022)
Viewed
Hotel & Grounds (498)
Viewed
Dining (184)
Viewed
Bathroom (58)
Viewed
Family/Play Areas (73)
Viewed
View from Room (167)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (1379)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (422)
Viewed
Amenities (108)
Viewed
Beach (36)
Viewed
Pool (34)
Viewed
Dining (19)
Viewed
Royal Suite (74)
Viewed
Superior Premium Room (49)
Viewed
Superior Room (51)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Family/Play Areas (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cozumel hotels
6.2 mi away
Presidente Inter-Continental Cozumel Resort & Spa
9.7 mi away
Casa Mexicana Cozumel
Casa Mexicana Cozumel
#5 of 51 in Cozumel
978 reviews
8.9 mi away
Hotel Cozumel and Resort
Show Prices
Show Prices
Show Prices
13.4 mi away
Melia Cozumel Golf - All Inclusive
0.8 mi away
Iberostar Cozumel
Iberostar Cozumel
#10 of 51 in Cozumel
4,720 reviews
1.7 mi away
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel
#17 of 51 in Cozumel
1,990 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
362 questions
Ask a question

See all questions (362)

Questions? Get answers from Allegro Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor which has a vaulted ceiling which makes the room feel more spacious.”
 of 5 bubbles moveebuff, 29 Mar 2017 | Read review
“main floor quieter and no stairs”
 of 5 bubbles I6431REmaryt, 28 Mar 2017 | Read review
“Treat staff the way you would like to be treated.”
 of 5 bubbles miltonc766, 28 Mar 2017 | Read review
“private and clean”
 of 5 bubbles sowada510, 23 Mar 2017 | Read review
“The resort is small enough that most are great-if you like night time quiet, ask not to be near the entertainment stage/disco”
 of 5 bubbles 66kem, 21 Mar 2017 | Read review
5 of 5