We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cozumel Palace

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Cozumel Palace
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,532 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,374: English reviews
Birmingham, Michigan
Reviewed yesterday NEW

Excellent experience from start to finish! The staff was the most friendly and accommodating that I have ever had the pleasure of experiencing. We found the boutique environment was very family like. The staff enjoyed working with each other as well as entertaining and servicing the guests. The fact that it was an all inclusive promoted the family like atmosphere...

 Report
Helpful?
Thank kimwJ2757BO
Reviewed 2 days ago NEWvia mobile

Smaller resort with many food choices all inclusive. Fun activities, would be great for families. Clean, comfortable accommodations, great spa services. Built in the 90's. Not on a beach, but great snorkeling access right off the deck with good snorkeling in pristine clear water. Staff is excellent. Thank you to Roger and Victor especially.

 Report
Helpful?
Thank Linda M
Reviewed 2 days ago NEW

We were greeted by the staff and received our own personal concierge, Naomi, for our stay. She was great. Also, David, the bellman, went out of his way to make our stay easy. The room was fantastic with a great ocean view and the music at night from the shows was pretty good for the most part. If we didn't...

 Report
Helpful?
Thank Keith H
Waco, Texas, United States
Reviewed 3 days ago NEW

The service is very good, and the staff is very attentive. The evening entertainment is spectacular. The restaurants are a little above average. The pool is clean and refreshing, and the pool activities are good.

 Report
Helpful?
Thank Kenneth R
Ohio
Reviewed 4 days ago NEWvia mobile

My hubby and I stayed at Cozumel Palace Resort from 12/12 to 12/22. We have travelled to multiple countries in Asia and Europe, but It was our first time doing an all inclusive vacation. Thus, it was a trial run that would help us decide whether this type of vaca. would be something we would like to do more in...

 Report
Helpful?
3Thank Oygnaj
Reviewed 5 days ago NEWvia mobile

Leonardo is so great!! Coming back if he's here!! He's so fun for the entertainment and so personal!! He's good at getting everyone involved and feel comfortable! He gets to know everyone and has so much fun!

 Report
Helpful?
2Thank Caleb H
GMCozumelPalace, Gerente at Cozumel Palace, responded to this review

Hi Caleb Thank you for your review. We are so happy to know you had so much fun at Cozumel Palace. I will be glad to share your comments to Leonardo. He always offers great entertainment and the entire staff as well. Hope to see you next time with us Best Regards Marcos Rojas

Vancouver, Canada
Reviewed 5 days ago NEWvia mobile

Two week stay, beautiful location. Husband is enjoying the scuba. Food is great especially the Asian. Leo from the entertainment crew makes sure everyone is having fun. Miguel the bartender is superb. No complaints the staff here are the most friendliest I have encountered in my travels. Highly recommend

 Report
Helpful?
1Thank Denise R
GMCozumelPalace, Gerente at Cozumel Palace, responded to this review

Hello Denise First and foremost thank you for choosing Cozumel Palace for your two week vacation stay We really appreciate your preference. I will share your comments to Leo, Miguel to the entertainment and bartenders staff They will love to hear that you had so much fun. Momo the Asian restaurant is one of the favorites We will keep working...

Savannah, Georgia
Reviewed 6 days ago NEW

This is our third stay at Cozumel Palace, and we continue to really enjoy it. The people are great, always fun, genuine and at your service (you never get tired of hearing "it's a pleasure" every time you need anything). This is one of the smallest of the Palace hotels, which are all 5 star+ all-inclusive, but the small size...

 Report
Helpful?
4Thank Worldtravel8437
GMCozumelPalace, Gerente at Cozumel Palace, responded to this review

Hello Worldtravel8437 First and foremost thank you for taking the time to share your experience at Cozumel Palace. Your review shows to the travelers the many options they have when staying in our hotel and so many other you find in Cozumel Island as well. This is very important to us because this tells to everyone that we are a...

Midwest
Reviewed 6 days ago NEWvia mobile

We had a great time at Cozumel Palace! There are many things to do in Cozumel but we stayed at the Palace nearly the entire time because the entertainment staff was so wonderful. We especially loved Leonardo! He was extremely friendly and fun to be around. He encouraged us to participate in the daily activities and we had so much...

 Report
Helpful?
1Thank HEAVENLYLT
GMCozumelPalace, Gerente at Cozumel Palace, responded to this review

Hi HEAVENLYLT Thank you for sharing your experience at Cozumel Palace. We are glad to know you had a great time and had fun as well. I will share to Leo your comments. We hope to see you here soon. Gracias Marcos Rojas General Manager

Ciudad Obregon, Mexico
Reviewed 1 week ago NEW

Congratulations to all the staff of Cozumel Palace, they make us feel very special in our stay. The view to the Caribbean is so beautiful, one of the most beautiful sunsets I have ever seen!!! Special thanks to Brenda, Alejandro, Fernando and Joel for the surprise dinner you organized to my mom on her birthday! We will definitely come back...

 Report
Helpful?
1Thank Cynthia L

3,813 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3529)
Viewed
Dining (332)
Viewed
View from Room (366)
Viewed
Hotel & Grounds (575)
Viewed
Pool/Beach Area (573)
Viewed
Room/Suite (424)
Viewed
Family/Play Areas (13)
Viewed
Business Centre/Function Rooms (16)
Viewed
Bathroom (33)
Viewed
2:52
Videos (14)
Viewed
Other (1183)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (252)
Viewed
Amenities (66)
Viewed
Beach (6)
Viewed
Infinity Pool (9)
Viewed
Junior Suite #120 (40)
Viewed
Junior Suite #436 (37)
Viewed
Junior Suite #515 (32)
Viewed
Kiddy Pool (1)
Viewed
Pool (5)
Viewed
Dining (27)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (2)
Viewed
Room/Suite (8)
Viewed
Dining (2)
Viewed
Pool/Beach Area (8)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cozumel hotels
3.0 mi away
Presidente Inter-Continental Cozumel Resort & Spa
10.1 mi away
Iberostar Cozumel
Iberostar Cozumel
#11 of 51 in Cozumel
4,649 reviews
3.9 mi away
The Explorean
The Explorean
#3 of 51 in Cozumel
341 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Grand Park Royal Cozumel
7.6 mi away
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel
#16 of 51 in Cozumel
1,912 reviews
6.3 mi away
Secrets Aura Cozumel
Secrets Aura Cozumel
#15 of 51 in Cozumel
3,195 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: £271 - £538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Hotels.com, Travelocity and Jetsetter so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#1 Top resorts Hotel in Cozumel
#1 Luxury Hotel in Cozumel
#1 Spa Hotel in Cozumel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
304 questions
Ask a question

See all questions (304)

Questions? Get answers from Cozumel Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms all face the ocean which is a bonus!”
 of 5 bubbles kimwJ2757BO, 20 Feb 2017 | Read review
“All the rooms have ocean view, steps from the water”
 of 5 bubbles Worldtravel8437, 15 Feb 2017 | Read review
“All are great, floors 3-5 have the best views”
 of 5 bubbles cheryllynnl2015, 8 Feb 2017 | Read review
“Rooms at the ends of the building tend to be quieter but none are noisy.”
 of 5 bubbles 680kelly, 1 Feb 2017 | Read review
“We had an ocean view room because we are Palace Resorts members. However, I would recommend rooms away from the elevators....”
 of 5 bubbles 560hipolitoc, 1 Feb 2017 | Read review
5 of 5