We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Cozumel Palace

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Cozumel Palace
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,576 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,415: English reviews
Start your review of Cozumel Palace
 Click to rate
Lubbock, Texas
Reviewed yesterday NEW

Small hotel w/in the palace family (169) rooms, and our first time to stay. No diamond check in, but really did not matter due to it being so small that check in and out was quick and efficient. Pretty open, airy lobby with nice view of the ocean. Has a small lobby bar that never was crowded. Rooms are open...

 Report
Helpful?
Thank Cheeser08
Toronto, Canada
Reviewed yesterday NEW

We visited Cozumel Palace in March 2017. All of the staff were extremely friendly and courteous, and really went out of their way to make sure we were happy. The outdoor bar service was great- the resort isn't so big that the waiters can only come by occasionally- they seemed to show up whenever our glasses were empty. The resort...

 Report
Helpful?
Thank JSW4126
Minnesota
Reviewed 2 days ago NEW

My husband & I traveled with our friends – a family of 4 – to Cozumel Palace. Although our stay was brief - just 3 days - it was delightful. My husband & I have previously been to Playacar Palace, Beach Palace, Sun Palace and Aventura (now Hard Rock Riviera), and this location lives up to the Palace name. The...

 Report
Helpful?
1Thank UMNgrad97
Toronto, Canada
Reviewed 2 days ago NEW

We travelled to Cozumel with our family of 5, 2 adults and 3 teenagers. The resort and its location were great. The people that work there are amazing!!! From checkin to check out ( Saul and Raul) and everything in between, all was fabulous. Our loft suite was perfect for our family of 5, lots of room for everyone. We...

 Report
Helpful?
Thank Lisa B
Reviewed 5 days ago NEWvia mobile

We stayed here during our Spring Break and wanted to share our experience for our family of 4. Two children ages 4 and 7 Positives 1. Mimi in the kids club was amazing. The kids really took a liking to her and the kids room although small was full of great activities. This allowed us to have a great spa/massage...

 Report
Helpful?
1Thank Neil S
Chillicothe, Ohio
Reviewed 5 days ago NEW

Great property and wonderful service. I can't say enough about how much we love this resort. The food was outstanding and the friendliness of the entire staff made us feel right at home.All of the rooms are ocean front with beautiful sun sets every night. . We highly recommend the Cozumel Palace and we will be staying there again soon!

 Report
Helpful?
Thank David8197
Dover, United Kingdom
Reviewed 5 days ago NEWvia mobile

Came here for the day as we were on holiday on the main land. A lovely place to drive around yourself. I would recommend getting a hire car yourself. You can't get lost as it is only one main road around the Island. Big tip for you. Do not listen to all the vendors and sellers on the streets at...

 Report
Helpful?
Thank scott j
Buenos Aires, Argentina
Reviewed 1 week ago via mobile

We went with my husband, to dive and get some rest. The employees are amazing, the view from the room too. The food and room service is all you can imagine from an all inclusive. The only thing is they charge for a good the wine at the Italian restaurant. The spa was excellent too!

 Report
Helpful?
2Thank Gabriela R
Reviewed 1 week ago via mobile

All you can ask from a five star all inclusive hotel come truth. The personnel is extremely nice and profesional. They solve problems and don't look for excuses. The food is very good and available 24 x 7!

 Report
Helpful?
4Thank Nicolas F
Reviewed 1 week ago via mobile

First trip to Cozumel. Cozumel Palace exceeded our expectations from the moment we walked in the door. The room was beautiful, super clean, so comfortable. The food from each of the 4 restaurants was delicious, especially the sushi restaurant. The service was great, but we want to especially thank the entertainment staff (Leo, Gabe, David). They were outstanding and included...

 Report
Helpful?
1Thank Kristin F
GMCozumelPalace, Gerente at Cozumel Palace, responded to this review

Hello Kristin Thank you for taking the time to write a review. We appreciate your comments and we really enjoy that you had a great stay. We hope to see you soon Regards Marcos Rojas General Manager

3,850 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3582)
Viewed
Pool/Beach Area (583)
Viewed
Hotel & Grounds (584)
Viewed
Bathroom (35)
Viewed
Room/Suite (429)
Viewed
View from Room (371)
Viewed
Dining (334)
Viewed
Family/Play Areas (13)
Viewed
Business Centre/Function Rooms (16)
Viewed
2:52
Videos (14)
Viewed
Other (1203)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (252)
Viewed
Amenities (66)
Viewed
Beach (6)
Viewed
Infinity Pool (9)
Viewed
Junior Suite #120 (40)
Viewed
Junior Suite #436 (37)
Viewed
Junior Suite #515 (32)
Viewed
Kiddy Pool (1)
Viewed
Pool (5)
Viewed
Dining (27)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Pool/Beach Area (4)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cozumel hotels
3.0 mi away
Presidente Inter-Continental Cozumel Resort & Spa
0.5 mi away
Casa Mexicana Cozumel
Casa Mexicana Cozumel
#4 of 51 in Cozumel
977 reviews
10.1 mi away
Iberostar Cozumel
Iberostar Cozumel
#10 of 51 in Cozumel
4,717 reviews
Show Prices
Show Prices
Show Prices
3.9 mi away
The Explorean Cozumel
The Explorean Cozumel
#7 of 51 in Cozumel
385 reviews
7.6 mi away
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel
#17 of 51 in Cozumel
1,981 reviews
1.7 mi away
Grand Park Royal Cozumel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: £250 - £532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Despegar.com, Orbitz, Hotels.com, Travelocity and Jetsetter so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#1 Luxury Hotel in Cozumel
#1 Top resorts Hotel in Cozumel
#1 Spa Hotel in Cozumel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
317 questions
Ask a question

See all questions (317)

Questions? Get answers from Cozumel Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the ocean”
 of 5 bubbles Cheeser08, 26 Mar 2017 | Read review
“Rooms on higher floors are quiet and have unobstructed views.”
  • Room 411
  • Room 411
  • Room 411
  • Room 411
  • Room 411
  • Room 411
  • Room 411
  • View from Pool
 of 5 bubbles UMNgrad97, 25 Mar 2017 | Read review
“Loft suites great fir families”
 of 5 bubbles lisabS8997AX, 25 Mar 2017 | Read review
“Higher rooms havery better views.”
 of 5 bubbles David8197, 22 Mar 2017 | Read review
“Avoid 301 thru 305 - very noisy due to A/C machinery”
 of 5 bubbles hgeep, 14 Mar 2017 | Read review
5 of 5