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Iberostar Cozumel

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Traveller (5588)
Pool & Beach (1294)
Room & Suite (855)
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Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“star friends”(590 reviews)
“dressel divers”(476 reviews)
“pink flamingos”(49 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,234)
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4,714 results
Traveller rating
2,025
1,737
621
227
104
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2,025
1,737
621
227
104
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All reviewsstar friendsdressel diverspink flamingosfishsteak restaurantwater shoestenderloindive shoprooms are smalltex mexswim up barsand fleasspecialty restaurantsmattress topperrocky beachother resortsmain buffet
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21 - 25 of 4,714 reviews
Reviewed 2 weeks ago

We stayed here in January of 2018. We love Cozumel and have stayed at the Allegro and the Occidental in the past. We thought we would try something different this time. We enjoyed this resort very much. The beach isn’t quite as nice as further...More

1  Thank BonnieF902
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest, On behalf of the staff of IBEROSTAR Cozumel, we would like to thank you for having chosen to stay at our resort and for sharing your experience with us and the TripAdvisor community. We are glad to know that our gastronomic offer and...More

Reviewed 2 weeks ago

We travel to Cozumel in March with family and friends. Iberostar was a nice place to stay. The weather was perfect. Our room was nice and the staff was very friendly. The food was nothing special but what we ate was good. There was entertainment...More

Thank 414sandy
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest, Thank you for taking the time to share your vacation experience and your impressions of IBEROSTAR Cozumel. We are pleased to read that you had a great time at our resort and the attentive service of our staff exceeded your expectations, let us...More

Reviewed 3 weeks ago

This is the 15th time I've been here and look forward to returning again. My only complaint is that since I don't use Dressel Divers I actually get charged to walk out on the pier to get on a dive boat. Such bull pucky! If...More

Thank Mike S
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest First of all, we would like to thank you for staying at IBEROSTAR Cozumel and for your loyalty towards our brand. We are truly proud to have repeat guests like you that have become part of the IBEROSTAR family. Certainly, the comments of...More

Reviewed 3 weeks ago via mobile

We really enjoyed this resort. It is a manageable size and the setting is beautiful with small buildings surrounded by jungle. I have no complaints and we will surely be back for a repeat visit soon. As with many Iberostars, it is the staff that...More

Thank SunBurntCanadians
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest Thank you so much for taking the time to share your experience about your recent stay at IBEROSTAR Cozumel. We want to thank you for your kind words towards our staff, all of them work hard striving to surpass our guests’ expectations, furthermore,...More

Reviewed 3 weeks ago

It's been 5yrs and I never go back to the same place but something told me to go back. I just love the small quaint buildings--8units per building and some bungalows only have 2. Gives the feeling of being in the jungle with all the...More

Thank johnsonbrian91
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest, On behalf of the entire team we would like to thank you for having chosen once again IBEROSTAR Cozumel for your recent vacations and for sharing your opinion with the TripAdvisor community. It pleases us to know that the warmth service of our...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$146 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5588)
Pool & Beach (1294)
Room & Suite (855)
Dining (388)
Family and Play Areas (50)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
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Divecozumel
16 April 2018|
AnswerShow all 2 answers
Response from gustatorymorey | Reviewed this property |
Yes they do. It’s not a large gym but fully adequate. Nice and bright, towels, water cooler, free weights, 4-5 weight machines, equate rack, leg press, bike, 3 treadmills and a nice elliptical. Premises are modern and kept... More
1
Vote
naynay52112
3 April 2018|
AnswerShow all 6 answers
Response from Karen R | Reviewed this property |
The kiosk right in the airport was efficient, it cost $10 per person (approx 200 pesos) and was about a 30 minute drive to the resort.
1
Vote
Room Tips
"We were asked at check in if we would mind a room with 2 queen beds. We were okay with that especially since..."
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"remember to keep your room key away from your cell phone or any magnets, I made that mistake myself"
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"2204 or 2203"
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"No need to pay for superior room...standard more than adequate."
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