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Grand Park Royal Cozumel

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#13 of 51 Hotels in Cozumel
Certificate of Excellence
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Grand Park Royal Cozumel
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3,480 Reviews from our TripAdvisor Community

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Showing 2,625: English reviews
Reviewed today NEW

We went here on a stop from our cruise ship after a morning of shopping. We asked of they had a day pass and they told us yes, it was $50 but that included food, drink and internet access and access to the beach. All four of us paid for the pass. The beach area is quite small but it...

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Helpful?
Thank lynner164
Reviewed yesterday NEW

A great place to stay, the employees were really helpful and down to earth, David was especially helpful. food was great and so were the drinks. There are plenty of fun activities like beach volleyball, corn hole, snorkeling, etc.

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Thank Vladislav T
A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

We've visited Park Royal on numerous occasions. One of our most favorite stops in the Caribbean. Resort is about 2 miles from town. Substantial upgrades have occurred since our last visit in March 2016 near the resort. The international cruise ship port is accessible for Park Royal guest that has a lot of new shops. Margaritaville is no longer in...

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Thank A TripAdvisor Member
Laval, Canada
Reviewed yesterday NEW

I went there with my brother and a friend. This hotel is just great. The Hotel is clean, centrally located, small beach, great services. Good choice of food and good restaurants and amenities. Some guests are noisy at night. The staff are friendly. Special thanks to Samuel, the food & bar manager, he was lovely, caring, and made our stay...

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1Thank RayLovestotravel
Toronto, Canada
Reviewed 2 days ago NEW

A great place to stay. Beautiful grounds, clean rooms, great service. Good whole food and good selection, nothing exquisite but very healthy selection. Amazing a la carte restaurants with impeccable service. we really loved the Mexican restaurant. Coffee and ice-cream cafe was great too. hotel stays on the reef but there is little sandy beach and a little cove before...

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Thank msedona
Dundas, Canada
Reviewed 2 days ago NEW

We went with another couple had a great time the service at this resort was great the staff so attentive DAVID with the animation team was especially good thanks for everything the pool areas are amazing the beach is very small BUT snorkling is really great went 4x a day and saw something new each time the restaurants were really...

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1Thank saraisnot
Mississauga, Canada
Reviewed 2 days ago NEWvia mobile

The hotel is located in the town, but neatly hidden away. Access to the beach is via a bridge under the road leading to a small sandy beach cove. Infinity pools with swim up bars are either side of this area. Snack bars, toilets, and all necessary amenities are present. The sea swimming is in a modest area, beyond which...

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3Thank Steveandchristine
Reviewed 3 days ago NEW

While we purchased a room, we were only there for a few hours off the Oasis of the Seas. Just a 5 minute walk from the cruise terminal. Day passes are $50 USD pp and children $35, there were 2 adults and 2 children in our party and the price of the room was almost the same but gave us...

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Thank Shelly S
Reviewed 3 days ago NEW

My wife and I went to the Grand Park Royal in January. The hotel is really nice, great food, the rooms are clean, there's an ice cream place and a cafe (everything is included). The downside were that the gym is not included and you can't go really far from the beach to do snorkeling. Overall I really recommend this...

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Thank 568vladimird
PARKCZM, Gerente at Grand Park Royal Cozumel, responded to this review

Dear 568vladimird Thank you for your stay at Grand Park Royal Cozumel and for such a positive review. It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we acomplished it. Thanks to much appreciated reviews like yours, we feel in...

Lexington, Kentucky
Reviewed 4 days ago NEW

Went to Cozumel in November 2016 and stayed here. Absolutely the cleanest resort I have stayed in Mexico or USA. Food is good and the omelets for breakfast are amazing. This is an all-inclusive resort and you most definitely will enjoy. The beach is across the street and you just walk through a tunnel under the road to get there....

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1Thank Suzanne2012012112
PARKCZM, Gerente at Grand Park Royal Cozumel, responded to this review

Dear Suzanne2012012112 Let us thank you in the first place for staying at Grand Park Royal Cozumel and for taking the time to share your pleasant experience. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Turquoise - often crystal clear waters -are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean. All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids' club (0 -12 years old), fully equipped fitness center ($), spa, 3 resort swimming pool (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean. ... more   less 

Additional Information about Grand Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico (Formerly Park Royal Cozumel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: £147 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cozumel 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico
Hotel Style:
#6 Luxury Hotel in Cozumel
#6 Top resorts Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
#7 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cozumel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors better view”
 of 5 bubbles saraisnot, 21 Jan 2017 | Read review
“Ask for a high level or at least a Garden view/Ocean view.”
 of 5 bubbles gpatel, 19 Jan 2017 | Read review
“We had the view of pipes, wires and streets that was "considered" a garden view....”
 of 5 bubbles vickya358, 19 Jan 2017 | Read review
“Those wo ocean-view can take the exteriors glass elevators to the 9th to see a beautiful sun set”
 of 5 bubbles Parasuco, 16 Jan 2017 | Read review
“The room was not cleaned well on a daily basis and there was no hot water for showers in one of our bathrooms. We had to ask for towels and shampoo. Coffee machine was broken and was never replaced even after several requests ”
 of 5 bubbles happydivers2016, 12 Jan 2017 | Read review
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