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Grand Park Royal Cozumel

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#13 of 51 Hotels in Cozumel
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Park Royal Cozumel
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3,581 Reviews from our TripAdvisor Community

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Showing 2,705: English reviews
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Melbourne, Australia
Reviewed yesterday NEW

It was an amazing stay, I will go back, excellent location and resort. Food was so good! I loved everything about this resort, it has three swimming pool which is amazing and one of the best location for snorkelling

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Thank Janfeel86
Reviewed yesterday NEWvia mobile

My wife and I stayed for the family day long weekend. Great resort and room (we had 9th floor ocean view, amazing bed). Buffet had very good food, however we did not try the restaurants as they were booked with reservations each night. Staff was friendly and efficient and hotel was spotless. Hotel is in a great location to explore...

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Thank Scott W
Fort Saskatchewan, Canada
Reviewed yesterday NEW

Had an ok vacation. If you have celiac prepare to eat fruits and vegetables the staff have no idea whats in the food and there are no gluten free options to pasta or breads ect. Very clean resort staff were decent best thing was the ice cream shop. The Buffet, my husband had to wear a t shirt could not...

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Thank Angie S
Manitoba
Reviewed yesterday NEWvia mobile

I'm going to make this fairly short and to the point, because many of the reviews go into the specifics of every moment of every day at GPR. Things like a day without a face cloth or a 3-minute wait for a new fork or a child splashing too loudly or a watery strawberry margarita seem to rattle some people...

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1Thank Jay-MB
Michigan
Reviewed 2 days ago NEW

Please excuse my crummy typing, I can spell fine, but not type well at all. Just returned two days ago from 9 days at the Grand Park Royal Resort. We are members at Solaris Resorts and most of my AI experience is with that group. My impressions from this trip: The room: Basic two double beds set-up. Every room does...

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Thank SACH
Menominee, Michigan
Reviewed 2 days ago NEW

First of all, my husband and I take a trip somewhere without children once a year. This is the only time we get to be alone as a couple. I have always sent emails to the hotel before requesting them to have a king bed in the room for us. I sent 2 emails and 1 facebook message to GPR,...

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Thank melissamae
Homer Glen, Illinois, United States
Reviewed 2 days ago NEW

From the moment you walk into the lobby, you are greeted by smiles, mimosas and a feeling like you are home. Several reviews spoke about uncomfortable beds? Ours were pillow top beds and were extremely comfortable. The new coffee and ice cream bar was a wonderful addition as are the coffee pots, mini-fridges, and twenty-four hour room service. For buffet...

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Thank Edward M
Virginia
Reviewed 2 days ago NEW

So this was our first experience with Cozumel as both us and the other couple we went with had visited Cancun as well as the Dominican Republic. We felt all 3 had their advantages and disadvantages. I think overall, everything we experienced was good aside from a few specifics I will try and lay out. The resort was clean, staff...

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Thank we_love_God77
Cameron
Reviewed 2 days ago NEW

great hotel with excellent service. i have been to this resort several times it is located in good spot for shopping up town or in mall next to hotel .the cruise ships block view a little but they are fun to watch docking .

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Thank josephmS2595OA
New Berlin, Wisconsin
Reviewed 2 days ago NEW

The food was not good, buffet food was not hot, after awhile it all tasted the same! The 3 better places to eat were sure nothing special and half empty. There is no night life to speak of. some entertainment in the little Amphitheater but mostly games they played with the audience. Sports bar was always freezing and loud. Staff...

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Thank JillMaryBeans

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Turquoise - often crystal clear waters -are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean. All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids' club (0 -12 years old), fully equipped fitness center ($), spa, 3 resort swimming pool (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean. ... more   less 

Additional Information about Grand Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico (Formerly Park Royal Cozumel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: £129 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cozumel 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico
Hotel Style:
#6 Top resorts Hotel in Cozumel
#6 Luxury Hotel in Cozumel
#7 Spa Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cozumel staff and other travellers.
434 questions
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Questions? Get answers from Grand Park Royal Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“five extra cast to front desk when checking in”
 of 5 bubbles melissamae, 20 Feb 2017 | Read review
“A note to the staff member that fills the minibar helps and they will honor your request. Maid service is outstanding.”
 of 5 bubbles 855edwardm, 20 Feb 2017 | Read review
“Tip your girls and they will supply you with whatever you need!”
 of 5 bubbles we_love_God77, 20 Feb 2017 | Read review
“Bed was a little on hard side ”
 of 5 bubbles jeffcE6015NS, 16 Feb 2017 | Read review
“Floors 6, 7, or 8 have great views; below that, view impaired by trees. Upper floors go to the Royal Holiday members first.”
 of 5 bubbles bogiegramma, 16 Feb 2017 | Read review
5 of 5