We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/10/2017 09/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
    Save
    Lowest prices for your stay
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    08/10/2017 09/10/2017
    US$186
    US$163
    SAVE US$23
    US$180
    US$186
    Traveller (3601)
    Pool & Beach (977)
    Room & Suite (603)
    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “infinity pools” (194 reviews)
    “snack bars” (179 reviews)
    “cruise ships” (395 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Super Saver Deluxe Garden View Non Refundable- All-Inclusive
      US$163
      View Deal
    • Amazing deal - All Inclusive (S) (Free breakfast, Free parking, Free WiFi)
      US$180
      View Deal
    • Check booking site for details
      US$186
      View Deal
    View all 20 deals
    Write a Review
    Reviews (4,096)
    There are newer reviews for Grand Park Royal Cozumel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,271 - 1,275 of 3,017 reviews

    Reviewed 26 January 2015

    Park Royal is a low-class organization that acts like a group of vultures circling and plucking the money out of the pockets of customers. What resources they claim to offer are so limited that you'll spend much of your time trying to beat the crowd...More

    4  Thank shanmakor
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 27 January 2015

    Dear Guest: We regret that your stay with us was not pleasant, too sorry if you know about our Vacation Club was not liking. We appreciate your time to share your comments and suggestions. We are aware of what our guests write on this important...More

    Reviewed 25 January 2015

    We are staying at park royal this week- never again, even if it were free, would we come back here. I'm sitting at the money bar right now. That's the only way I would be able to- because its impossible to get wifi at PR...More

    5  Thank kmacIndiana
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 26 January 2015

    Dear Guest: We regret that your stay with us was not pleasant, and we appreciate your time to share your comments. We would have another opportunity to serve you. The most important thing for us is the feedback that our guests can make through this...More

    Reviewed 25 January 2015 via mobile

    We got a great price I cling nonstop air. I expected some holbacks to get this price. I got them. No bar service from wait staff around pools. Had to request better alcohol brands and even then not always available. Food not hot. Many on...More

    Thank Bradley R
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 26 January 2015

    Dear Guest: Thanks for your time, your suggestions and your comments. We work to do a difference with a great service, we are sorry if you don´t received this service. We would like to have another opportunity to serve you, please. We have many activities...More

    Reviewed 25 January 2015

    I personally would not recommend this resort to anyone. This was my 4th trip to Cozumel, but the first time I have stayed at this resort. Mistake number one might have been that we agreed to do their "timeshare" presentation for free tickets for the...More

    2  Thank PETSRUS6
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 26 January 2015

    Dear Guest: Thank you very much for your time to share your comments. Your suggestions are important to us. We are very sorry to know of our Vacation Club has not been to his liking. At Park Royal, try to offer a friendly atmosphere accompanied...More

    Reviewed 24 January 2015

    We stayed as a couple from January 11th - January 18th and we were very pleased with Park Royal. The resort is super clean and the room was nice and very spacious. There is no walking beach (a small lagoon area) which is great for...More

    4  Thank Joanne A
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 26 January 2015

    Dear Guest: Thanks for your comments. We are pleased that you had a great time with us. Our staff always is ready to help making an experience of your vacations. For your next visit to Cozumel, remember please, Hotel Park Royal... is home!! Cordially,

    Scuba Club Cozumel
    600 reviews
    #12 of 52 hotels in Cozumel
     
    El Cid La Ceiba Beach Hotel
    1,818 reviews
    #15 of 52 hotels in Cozumel
     
    The Landmark Resort of Cozumel
    103 reviews
    #22 of 52 hotels in Cozumel
     
    Fiesta Americana Cozumel All Inclusive
    1,094 reviews
    #5 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$149 - US$437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Cozumel
    • #6 Top resorts Hotel in Cozumel
    • #7 On the Beach Hotel in Cozumel
    • #7 Spa Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, BookIt.com, Orbitz, Travelocity, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveller (3601)
    Pool & Beach (977)
    Room & Suite (603)
    Dining (222)
    Hotel & Grounds (1990)
    Bathroom (41)
    Family and Play Areas (29)
    Business Centre & Event Rooms (3)
    Nearby
    Scuba Club Cozumel
    600 reviews
    1.48 miles away
     
    El Cid La Ceiba Beach Hotel
    1,818 reviews
    .10 miles away
     
    Fiesta Americana Cozumel All Inclusive
    1,094 reviews
    2.15 miles away
     
    The Landmark Resort of Cozumel
    103 reviews
    1.83 miles away
     
    Nearby Restaurants
    Three Amigos
    634 reviews
    .44 miles away
    Blue Angel Restaurant
    482 reviews
    .85 miles away
    Sunset Beach
    180 reviews
    .35 miles away
    Half Senor Frogs
    466 reviews
    .14 miles away
    Nearby Attractions
    Discover Mexico Cozumel Park
    1,747 reviews
    .93 miles away
    Mi Mexico Lindo Tequila Tour
    102 reviews
    .37 miles away
    Puerta Maya
    67 reviews
    .43 miles away
    El Cid Ceiba Resort Day Pass
    51 reviews
    .08 miles away
    Ask a question
    Questions & Answers
    codie1024
    24 September 2017|
    Answer
    Response from crjjetjock | Reviewed this property |
    Yes but you walk under the street
    1
    Vote
    ostatehooks
    22 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear ostatehooks, every cupon has a special discount, you can use in our spa, romantic dinner, and also in different places in cozumel, like tours or restaurants.
    0
    Votes
    Google Translation
    crjjetjock
    16 August 2017|
    Answer
    Response from Elizabeth L | Reviewed this property |
    Ha ha ha. It's like they have three replies that they just copy and paste.
    2
    Votes
    Room Tips
    "Higher up the better the view!"
    Read review
    "Request away from theater, bottom floor."
    Read review
    "Ask for a room higher than floor 5. With floor 5 you will have a view of the top of the trees."
    Read review
    "The mattresses we had in two Ambassador rooms (2 doubles plus a murphy bed in each) were pretty hard. The..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing