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Grand Park Royal Cozumel

4,359 reviews
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Traveller (3840)
Pool & Beach (1001)
Room & Suite (679)
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“time share”(340 reviews)
“royal holiday”(82 reviews)
“bikini bar”(57 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (4,359)Write a Review
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1,165
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141
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1,311 - 1,315 of 3,142 reviews
Reviewed 9 March 2015

We went here based on the great reviews we had read...oops! I'm assuming these review were not real. To begin with we pulled up to the hotel only to realize that it's across the street from the beach, the photos creatively had left that out...More

1  Thank Brian G
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 14 March 2015

Dear Guest: We appreciate the time you spent to write your comments. Each suggestion is important to us because it helps us to improve. Please excuse the inconvenience by the staff of the Vacation Club; the intention is to present the information, sorry if this...More

Reviewed 8 March 2015 via mobile

I just got back from Cozumel yesterday. I stayed at Park Royal Resort and it was outstanding! Not a lot of children there my age (teenager) but still was great! I was in crutches and I still had a blast. The shows are hilarious, if...More

5  Thank Trev S
Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 9 March 2015

Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Park Royal Cozumel look forward to welcome you back in the near future for more relaxing experiences

Reviewed 7 March 2015

Beautiful property, well maintained. Housekeeping, wait staff, bartenders were all very pleasant and helpful. Pools were awesome, especially the infinity pools. The walking paths were sometimes difficult to maneuver because they were very uneven and "natural". High heels are not recommended! Food was great, location...More

2  Thank Melissa L
Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 9 March 2015

Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Park Royal Cozumel look forward to welcome you back in the near future for more relaxing experiences

Reviewed 7 March 2015

This hotel is exactly what you need to get away for a little R&R. I'll start with the food, breakfast has lots of options and is very good. Lunch is good but we mostly use the snack bars which have many choices. Dinner at the...More

5  Thank David H
Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 9 March 2015

Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Park Royal Cozumel look forward to welcome you back in the near future for more relaxing experiences

Reviewed 6 March 2015

The resort is lovely. It is impeccably clean. The second a leaf falls into the pool, it is cleaned out. The staff is friendly, courteous, and goes out of their way to make you feel like you are welcome. The resort could use another restaurant....by...More

Review collected in partnership with this hotel
3  Thank Sheri W
Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 7 March 2015

Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Park Royal Cozumel look forward to welcome you back in the near future for more relaxing experiences

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$146 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#8 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#8 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3840)
Pool & Beach (1001)
Room & Suite (679)
Dining (226)
Family and Play Areas (29)
Amenities (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Pam H
22 February 2018|
Answer
Response from PARKCZM | Property representative |
Dear Pam H, we offer a premium wifi with an additional charge, but also we have free access in the lobby Best regards!
0
Votes
Google Translation
Lorrie M
17 February 2018|
Answer
Response from PARKCZM | Property representative |
Dear Lorrie M, please send us a email so we can find the best seasson for you, reservationsczm1@park-royalhotels,com Best regards!
-1
Votes
Google Translation
streatham22000
15 February 2018|
Answer
Response from PARKCZM | Property representative |
Dear streatham22000, before anything else thanks for your preference, yes the parking is complimentary, you don't have to worry about that, Best regards!
0
Votes
Google Translation
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Room Tips
"Bring extra washcloth as they run out by 3rd day.Remember not toput the paper in the toilet even though they..."
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"All rooms have an ocean view of some sort, so there really are no bad rooms."
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"higher the better"
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"Avoid the main floor, better yet avoid the resort and stay somewhere else."
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