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Casa Mexicana Cozumel

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920 Reviews from our TripAdvisor Community

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Showing 776: English reviews
San Francisco, California
Reviewed 3 days ago NEW

Only a few minutes walk from the ferry terminal, I chose this place mainly for its convenience. (It is also just across the street from many dive launches, so quite popular with divers.) The room is comfortable, decent wifi and breakfast buffet. Unfortunately, the acoustics of the atrium dining area and outside hallways make for a very noisy stay. My...

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Helpful?
Thank sfyan
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Black Lick, United States
Reviewed 3 days ago NEW

Just came back from a week in Cozumel. I would highly recommend this hotel to everyone. The rooms are super clean and the staff are great and so friendly. The pool is small but they have nice lounge couches around the pool and deck area that you can sit and enjoy the views of the water, cruise ships and people...

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Helpful?
Thank Vickie B
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Portland, Oregon
Reviewed 5 days ago NEWvia mobile

We stayed here the first week in January! We had initially requested a king size bed room and were given two double beds with no view room. Not a good way to start the trip. After a few nights in that room we were given a king sized bed room with partial ocean views and what a difference! Loved it!...

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Helpful?
Thank camelcamel2014
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Saint Augustine Beach, Florida
Reviewed 5 days ago NEW

We booked Casa Mexican through JetBlue after we read many wonderful reviews on TripAdvisor. This hotel is extremely clean. Our housekeeper Rita was extraordinary and took a lot of time and attention to thoroughly clean our room. We stayed for eight nights to celebrate a birthday and snorkel around Cozumel. The bed was very comfortable and because of the recommendations...

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Helpful?
Thank StAugGal
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time..

Reviewed 5 days ago NEW

Great people and great free breakfast would stay again. Very quiet and great location in the downtown Cozumel area. Pool is super small so keep that in mind. Walking distance to super market and the pier.

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Helpful?
Thank samuel l
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time..

Greensboro, North Carolina
Reviewed 6 days ago NEW

We just got back home last night. We hated to leave. Right on the waterfront. Large open air lobby is a great place to sit, read, or just watch the world go by. The breakfast was really good. But best of all is the staff. They were great and very helpful. Our room was very clean . Housekeeping was impeccable.

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Helpful?
Thank joemccarthysghost
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time..

Reviewed 6 days ago NEWvia mobile

What a delicious breakfast buffet they serve. Lots of variety. It is a wonderful way to start the day. The staff was so courteous and friendly, yet very professional. Santa cooked me an omelette every day. She is awesome. I loved watching her cook and her friendliness to all the customers. Breakfast was one of the highlights of our day...

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Helpful?
Thank Walt & Bonn... W
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time..

Snoqualmie, Washington
Reviewed 1 week ago

This is the best part of Mexico - beautiful people, location and a great value! Super for families! If you are a scuba diver - this is your place! And you get the nuance of a diving community - early to bed and up at 5 am for your dive boat! LOVE

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Helpful?
Thank ITRockstar
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 1 week ago

Very good hotel! Love the pool area! "Señorita Santa es muy amable y acogedora. ¡Además es muy buena cocinera!" Santa, the lady who prepares the omelettes, pancakes and waffles is really sweet and hospitable, plus her cooking was delicious! Really enjoyed spending my mornings there and my afternoons by the pool. from Señior Joe

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Helpful?
Thank Margaret F
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Shawnee, Kansas
Reviewed 1 week ago

I have to give this hotel a low rating overall. At check-in, the hotel wrote down my credit card number on a blank credit card slip (the old style NCR slip), and made me sign it while leaving the amount area blank. Their explanation was that it was my agreement to pay for incidentals. This however is extremely poor credit...

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Helpful?
4Thank lizardkc
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused waiting for you to gave us another opportunity to amend the misunderstandings. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: £61 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
21 questions
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Mentor, Ohio, United States
6 months ago

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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can have an ocean view, partial ocean view or town view. All are nice”
  • Bright room with Doll towel sitting on bed. So clean
 of 5 bubbles vickieb84, 20 Jan 2017 | Read review
“Book an ocean front room for a quieter and pretty view.”
 of 5 bubbles StAugGal, 18 Jan 2017 | Read review
“They are all noisy.”
 of 5 bubbles merryweather29, 14 Jan 2017 | Read review
“city-view room facing the breakfast area will have a lot a lot noise in the morning.”
 of 5 bubbles 847vahidk, 10 Jan 2017 | Read review
“Some rooms have water view but not all. This is not important to us because we love to sit in lobby or front deck and look at the harbor.”
 of 5 bubbles suzys823, 9 Jan 2017 | Read review
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