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Suites Colonial

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#30 of 50 Hotels in Cozumel
Certificate of Excellence
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103 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Wyoming
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016

Very clean hotel with Wifi available in the room. Impressed with the big shower, in-room safe, air conditioned lobby. REALLY impressed with the free buffet breakfast at their other hotel a few blocks away. The room had an air conditioner (kind of noisy) and an efficient ceiling fan to keep one cool. No pool - but we didn't care since... More 

Helpful?
Thank Ann R
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, thanks for your comment; it has been a pleasure to welcome you and assist you during your stay with us. We await your next visit. Until the next time... More 

Radovljica, Slovenia
Level Contributor
5 reviews
Reviewed 9 September 2016 via mobile

Stayed here over the a week . Great staff , spacious suites , minimal cooking equipment , breakfast was at hotel down road 450meters but well worth the walk . Fruit coffee omelets great selection . Air Conditioning is good and great stay here .

Helpful?
Thank Y3963FDrichardm
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear Guest, thank you for your comment, has been a pleasure to welcome you and assist you in this your home away from home. We are delighted to know that your stay and our service has been pleasant. We are looking forward to your next visit. Until the next time... More 

cz
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 August 2016 via mobile

We stayed just one night over night and I didnt aspect that good hotel for that little money. It was recommended to us by local lady working on the airport. The room was huge, bathroom was huge also. Room was clean, housekeeping was working hard I cannot say anything bad.

Helpful?
Thank Go_somewhere_Cz
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear Guest, thank you for your comment, has been a pleasure to welcome you and assist you in this your home away from home. We are delighted to know that your stay and our service has been pleasant. We are looking forward to your next visit. Until the next time... More 

Netanya, Israel
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2016 via mobile

Lovely big rooms with double beds and big bathrooms. Compliments to the cleaning staff for a great job. Breakfast as advertised was a bit disappointing as the sister hotel seemed to supply a smaller selection of foods than advertised. Thank you to Ana Karen for the daily smile and willingness to assist. All in all a good deal and we... More 

Helpful?
Thank Craig N
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, thanks for sharing your experience, it has been apleasure to welcome and served you. We await your next visit. Until the next time... More 

Tel Aviv District, Israel
Level Contributor
8 reviews
5 hotel reviews
Reviewed 18 June 2016 via mobile

The suites are big Kitchen including everything u need in order to cook Clean nice beds Large bathroom The breakfast is included and it was amazing- large verity of fruits vegetables omelet Mexican food juice shakes coffee... I really loved it! Wifi doesn't work inside the room only out side

Helpful?
Thank michellekny
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time... More 

Oz
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 May 2016

I really should not write a second review for this hotel due to the anxiety it provokes that it'll start becoming difficult to obtain a reservation. But, here it is: Once again Suites Colonial tops the chart for an actual local experience with top notch service and such. 100% cotton THICK towels (One day, I think, I'll be able to... More 

Helpful?
Thank axxxtw
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It is always a pleasure to welcome and served you. We await your next visit. Until the next time... More 

Rexburg, Idaho
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2016

Suites Colonial is just a block from the square centro, which is right across the street from the ferry dock. Also, right around the corner is an OXXO (like a 7 Eleven) which was very convenient for buying our bottles of water (remember, DO NOT drink water from the tap!). It is about 7 blocks from MEGA and 9 blocks... More 

Helpful?
Thank HBHSmith
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time... More 

1 review
Reviewed 20 April 2016 via mobile

No value for money (even though was kinda cheap).sheets were dirty, full of stains.AC made really loud noise as if I was at an airport and plains were flying above me.try to speak with the receptionist - not speaking English and as if I was talking to the wall! She let me talk with costumer service on the phone and... More 

Helpful?
Thank Eden S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your sta, hoping you gave us an oportunity on your next visit to enmend the misundertanding. We await your next visit. Until the next time... More 

LEOTI
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2016

This hotel was a whole lot more than we had expected, really clean, right next to the square so you didn't miss anything. All the staff were extremely friendly and went out of their way to accommodate your every need. Will stay there again.

Helpful?
Thank REAGAN S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time... More 

Mount Vernon, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 April 2016

Great little hotel right off the square in el centro. I stayed here for a week while getting some diving in. The room was spacious, quiet, comfortable and clean. The only thing I felt it was lacking was a refrigerator. The staff was friendly and helpful.

Helpful?
Thank James S
GerenciaCMC, Director de Relaciones con Clientes at Suites Colonial, responded to this review

Dear guest, your opinion is very important for us, thanks for sharing. It has been a pleasure to welcome and served you while your stay. We await your next visit. Until the next time... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service

Additional Information about Suites Colonial

Address: Avenida 5 Avenida sur 9, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: £37 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suites Colonial 2*
Number of rooms: 28
Reservation Options:
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Also Known As:
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Hotel Style:
#3 Best Value Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Suites Colonial staff and other travellers.
2 questions
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Questions? Get answers from Suites Colonial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't go wrong with any room”
 of 5 bubbles REAGANS623, 6 Apr 2016 | Read review
“Only the suites have fridges as of 2016.”
 of 5 bubbles ComoCarla19, 28 Mar 2016 | Read review
“a suite is only about 10 more a night.”
 of 5 bubbles christinek866, 26 Jul 2015 | Read review
“Enjoyed the balcony hall entrance to 2nd floor rooms.”
  • Exceptional maid service in many ways
  • Pleasant and spotless balcony hall
 of 5 bubbles jamtx33, 7 Apr 2015 | Read review
“Top floor (3rd) is quiet and affords best (but not great) water views from hallway.”
  • West rooftop view toward San Miguel town center.
  • South rooftop view.
 of 5 bubbles lonelypolecat, 22 Nov 2014 | Read review
5 of 5
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