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Privilege Aluxes

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Privilege Aluxes
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2,750 Reviews from our TripAdvisor Community

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Showing 2,510: English reviews
Parksville, Canada
Reviewed yesterday NEW

Room was huge, very nice and always perfectly clean. We were on the 3rd floor but I just used the stairs everyday as an opportunity to improve my fitness. These is an elevator as well. It was quiet. We loved the food, especially the shrimp tacos at the beach bar. The buffet was always delicious as well.All the staff was...

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Helpful?
Thank L K
Bentonville, Arkansas
Reviewed yesterday NEWvia mobile

This was our second trip to this resort 7 years apart. We had such wonderful memories of our group trip we wanted to return and spend a little more time with another couple. This resort is still in really good shape and the rooms are beautiful...here comes the but. I generally avoid complaining about service because it can vary so...

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1Thank Jennifer D
Toledo
Reviewed 3 days ago NEW

Pool view on the 3rd floor- great room, attentive and helpful staff. Asian Fusion restaurant, Satay, was top notch in every way. Beautiful sandy beach. Close to North Beach and other restaurants and bars within walking distance. Renting a golf cart for the day is a must if you like hitting all the beach bars on the island. Will be...

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Thank twinespine
Little Silver, New Jersey
Reviewed 4 days ago NEWvia mobile

My husband and I spent 5 nights at Privilege Aluxes on the all inclusive package. The whole staff was attentive, friendly and ready to go above and beyond. It also helped they spoke better English than we speak Spanish! We are ready to go back tomorrow!

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2Thank Patteram
Reviewed 4 days ago NEW

We loved our time on Isla Mujeres and our stay at Privilege Aluxes. The room was amazing! The place is really nice and everyone was so friendly and helpful in having a great experience. We had the all inclusive and enjoyed the drinks and food. The hotel extends onto the West side of North Beach and has a nice service...

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Thank Joseph M
Coon Rapids, Minnesota
Reviewed 4 days ago NEW

We stayed 7 nights all inclusive in a pool view suite. The staff was wonderful and friendly. Ricardo at the pool had beers waiting for us iin iced buckets when he saw us coming, even on our "rest days". All the staff was very friendly! We tipped regularly (not because we had to - because they deserved it!) Location of...

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2Thank MinnesotaFrozen2014
Reviewed 6 days ago NEW

We usually stay at Ixchel, and have been to Isla at least a dozen times. This hotel was good, but the beach not nearly as good as in front of Ixchel area. The beach chairs were great, and the round shelf at perfect height for items. Staff did not speak much English. We went because we found a great deal...

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Helpful?
Thank Anna C
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all we would like to thank you for reviewing Privilege Aluxes. We are very sorry to hear that some of our meals did not meet your expectations, everything we serve is delivered to us in a daily basis and our staff works hard to offer the food fresh and recently cooked, we apologize if this was not your...

Texas
Reviewed 6 days ago NEW

Another great week! Stayed 21-28 January in Grand Platinum Suite room 351. Crown Royal and Grey Goose are now included in AI. Staff, room, food, beach service still as wonderful as it was 6 months ago. Room service will bring you glasses of Crown or whatever liquor you drink and also bring you BAGS of ice and not just ice...

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2Thank Jeannie8888
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your second visit to this beautiful island. We are delighted to have offered so many good moments at this beautiful destination as your satisfaction is our main objective. Thank you for your comments about our staff and services, ee are looking forward to a new opportunity to welcome you to Isla Mujeres and...

Atlanta, Georgia
Reviewed 6 days ago NEW

My husband and I stayed for 5 days in May of 2016 and I swore I already wrote this....oops. This was our 2nd stay on Isla Mujeres, our prior visit was a Zoetry Rolandi where we had a magical time. Suffice it to say, we were nervous that Privilege Aluxes was going to fall short in comparison. We are happy...

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Thank sam7800
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our...

Reviewed 6 days ago NEW

From champagne upon arrival to a free upgraded room, our welcome here was fantastic! The grounds are immaculate, the pool bar was incredibly fun (way to go, Obed!) and the breakfast buffet superb! We didn't visit any of there restaurants, but the supper barbeque on the beach was excellent and the music perfect. We went all-inclusive with 2 other couples...

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Helpful?
Thank Brent P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: £151 - £421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
372 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were nice and we didn't find it noisy”
 of 5 bubbles LK748, 18 Feb 2017 | Read review
“Higher floors for a better view of the water”
 of 5 bubbles twinespine, 16 Feb 2017 | Read review
“Higher floor, upgrade to suite.”
 of 5 bubbles O7476KVmikeh, 8 Feb 2017 | Read review
“Go for the presidential suite if it's available.”
 of 5 bubbles 844clintb, 2 Feb 2017 | Read review
“The higher up the room the better! Don't stay on the 1st floor unless you have kids.”
 of 5 bubbles 698deannas, 29 Jan 2017 | Read review
5 of 5