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Privilege Aluxes

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Traveller (4238)
Room & Suite (1088)
Pool & Beach (933)
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Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“satay”(544 reviews)
“del mar”(414 reviews)
“platinum suite”(119 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,177)
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1,750
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54
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All reviewssataydel marplatinum suitepool barthai restaurantsuperior roombeach restaurantall inclusive packagebreakfast buffetgolf cartbeach clubjacuzzi on the balconyall inclusive planliving roomchicken wingsocean viewbeach service
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1,391 - 1,395 of 2,898 reviews
Reviewed 14 July 2014

We spent 9 days here in June/July and loved our experience both here and on the island. We opted for the all inclusive, suite delux. Our room was perfect- 4th floor, 2nd building. Views overlooked pool/gulf/Cancun and the Cemetary/Carribean in the back. It is I,portent...More

12  Thank beach_me3010
Response from Privilege A, Social Media at Privilege AluxesResponded 19 July 2014

Thank you for taking the time to post your comments on Tripadvisor, since your opinion is of great help to us in our efforts to improve and achieve our main objective, which is the full satisfaction of our guests. We are glad that you enjoyed...More

Reviewed 13 July 2014

My husband and I spent an all-inclusive holiday for a week at Privilege Aluxes for our honeymoon. The food was ok, the drinks were good, the services were pretty good, but the customer service was fantastic! It was absolutely worth it enough for that. Every...More

3  Thank Umana2713
Response from Privilege A, Social Media at Privilege AluxesResponded 19 July 2014

Thank you very much for choosing Privilege to enjoy your honeymoon and for sharing your comments on TripAdvisor. We value your feedback to help us improve the service we are offering. We were delighted to see you received the best service and found the staff...More

Reviewed 11 July 2014

We stayed at PA in March, 2014 to check it out as a potential location for our wedding. We LOVED it! We have stayed at other all-inclusives and this one is a notch above. We love the intimate atmosphere. Sure, there are only a couple...More

4  Thank GingerCouple
Response from Privilege A, Social Media at Privilege AluxesResponded 16 July 2014

It is a pleasure for us to know that your stay at Privilege Aluxes was an incredible experience because our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. Your comments will help us with our continuing...More

Reviewed 10 July 2014

Ok before I go into the pros and cons, let me be clear about this resort. This is not the resort for binge drinking and partying all night. People travel to Cancun expecting raves all night should stay in Cancun Proper, not Isla Mujeres. With...More

6  Thank Allen S
Response from Privilege A, Social Media at Privilege AluxesResponded 12 July 2014

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service we are offering. We were delighted to see you that you enjoyed the food in our restaurants and received a good service from our staff. We would...More

Reviewed 9 July 2014 via mobile

We visited in June and I think my disappointment came from the fact that I was expecting this resort to be something it wasn't. We had only stayed all inclusive at the large resort chains in Playa Del Carmen. They have everything you could want...More

11  Thank Bugsiesmom
Response from Privilege A, Social Media at Privilege AluxesResponded 11 July 2014

Thank you for your opinion, at Privilege we are always working to improve our services and facilities and the best way is listening to you. Thanks to opinions like yours we are in constantly improvement and growth. We are a laid-back hotel in a relaxing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast included
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$186 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$186 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (4238)
Room & Suite (1088)
Pool & Beach (933)
Dining (480)
Amenities (50)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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Eric S
24 April 2018|
AnswerShow all 2 answers
Response from BUDDYV | Reviewed this property |
Just from being there on the third floor as well , those roof top suites appear pretty private. There are no taller buildings nearby. Just watch out for helicopters or drone flyers
0
Votes
Samantha S
23 April 2018|
Answer
Response from John B | Reviewed this property |
They had a couple of choices for red and white with the all inclusive. One night the wife and I had a glass of Malbec on the all inclusive that was decent. We ended up buying a bottle of Malbec with dinner for $50.00 and... More
1
Vote
moonlite65
17 April 2018|
AnswerShow all 3 answers
Response from John B | Reviewed this property |
We used Expedia and it worked well.
0
Votes
Room Tips
"A larger room would help a little..."
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"Building 4 some rooms look over the school which can be noisy early in the mornings."
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"The upgrade for the private hot tub on the balcony with a beach view was well worth it"
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"all rooms are nice but pool view bit better"
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