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Traveller (479)
Pool & Beach (111)
Room & Suite (70)

About

Location
Cleanliness
Service
Value
Escape to an oceanfront luxury hotel designed for worry-free vacations, with the vibrant attractions, shopping and nightlife of Isla Mujeres, Mexico just moments away. Izla Hotel welcomes you to enjoy five-star service and amenities just steps from a beautiful white sand beach and the warm Caribbean Sea. Boasting 123 beautifully designed guest rooms overlooking two pools and the ocean, the hotel features a modern Mexican décor and the full range of resort-style amenities. Relax on the beach, splash with the kids in the pool, or enjoy your favorite ice-cold cocktail while lounging by the adults only pool. Begin your day with our complimentary breakfast and bring it to a tantalizing close with creative cuisine at our onsite restaurant. Come experience a fresh and exhilarating approach to Isla Mujeres luxury at a one-of-a-kind beachfront retreat that feels worlds apart from civilization yet right in the heart of it all. Izla Hotel is exactly the Mexico you’ve come to discover.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Charming
HOTEL CLASS
295Reviews
625Photos
54Q+A
38Room tips
Traveller rating
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Popular mentions
Very nice hotel. I enjoyed the beautiful pools and the beach access. The whole staff was wonderful but Andrea Gomez and Christian from the pool bar were so very helpful during my time at the hotel. Isla was gorgeous and Izla was too. The rooms were cleaned to perfection everyday.
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There is no question that this is a superior, lovely hotel. The rooms are large and modern. We paid for an ocean front upgrade and were not disappointed with the view or room. The mixed feelings arise from the beach. If you are a pool person, you won't find a better pool. There
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We have stayed at Izla Hotel three times since it opened in 2018 and have thorgougly enjoyed our time there with the only issue being I wish we never had to leave! This is a premier 5-star hotel property on Isla Mujeres, all brand new, extremely clean and the hotel staff
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Third floor ocean front rooms are situated such that bed is directly beneath the jacuzzi on the 4th floor above (balcony is set forward on forth floor). The problem is that the jacuzzi is VERY LOUD. Loud like a 747. We were awoken three days in a row before 8 am and kept up
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GREAT HOTEL! We Spent 5 nights here at the Hotel and Really enjoyed it. It is away from "town" 100 peso ride in the Taxi, there is always one out front. The hotel keeps track of your comings and goings which is nice, they are looking after there guest(s). Golf cart parking out
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Response from IzlaHotel, Customer Service at Izla Hotel
Responded 4 days ago
Dear Mattison B, thank you for your kind words. It was a great honor host your vacations; we are delighted to know that we achieve your satisfaction and the value of our service worth to be shared. Your valuable input will be addressed to adjust where is needed and reinforce the quietness all around the property. We look forward for a future visit! Sincerely, Customer Service, Izla Hotel.
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play Areas
found this white crumbly stuff in a couple of places in the bathroom
Professional photo exclusively commissioned by TripAdvisorIzla Hotel
The Regal Chamber​ Ocearn Front with Plunge Pool at the Izla Hotel
Professional photo exclusively commissioned by TripAdvisorIzla Hotel
The Ocean Front Superior at the Izla Hotel
Professional photo exclusively commissioned by TripAdvisorIzla Hotel
The Deluxe Ocean View at the Izla Hotel
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12345614
Hello, Is there a gym on-site?
Yes, although we didn't see or use it.
0 votes
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The beach is small but well maintained and you’ll only find a few guests there. This is a great place for a family with small children, but I think once they get past five or six they would be bored. While we were here there were two or three families with small children, and they played in the pool, and seemed to have a great time. They are welcome to use floaty devices, and a big alligator/raft seemed very popular. If you want to spend a day at a “real” beach it’s only a five dollar cab ride to Playa Norte. I would definitely stay here and do the cab ride, rather than stay at a hotel by that beach.
1 vote
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I think outside facade from the reception side. We were not disrupted by it at all.
2 votes
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How is the seaweed? And does this have the pretty turquoise water?
The seaweed at Izla was nothing compared to Cancun and Puerto Morales. The water is a gorgeous azure blue and the beaches are white sand. The crew at Izla worked constantly to keep the beach clean.
0 votes
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Yes, two bottles of water are provided each day in your room for free. At the pool and restaurants you they charge you. There are no coolers. We buy extra bottles of water at the local super market.
0 votes
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12345611
"Pay for an ocean front room for a real treat."
"All of the rooms are amazing. We have been on multiple floors & in multiple rooms and never had any issues."
"ocean front"
"either front on oceanside or close to elevator (long corridors)"
"First floor rooms have access directly to the beach or pool without going thru the lobby."
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PRICE RANGE
US$157 - US$343 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
123
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