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Hotel El Caracol

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Hotel El Caracol
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18 Reviews from our TripAdvisor Community

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Showing 5: English reviews
Brisbane, Australia
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 November 2012

Don't be lured in by its "bargain price". The Hotel is old and terribly run down, we had 2 separate poky rooms with no windows to the outside world. The rooms and bathrooms were tidy enough but the bed linens and pillows are old and dingy. The staff didn't really care about anything, our light blew leaving our room (due... More 

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1 Thank RoundtheworldfromQLD
Stockholm, Sweden
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 May 2012

I put a few photos to show the state of my room at this hotel. As you see the place looks old and nott too clean. The sheets were clean though and there was a cleaning lady who did a very quick cleaning every day. Very central location too.

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1 Thank Steve E

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Budapest, Hungary
Level Contributor
209 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 19 June 2011

For starters this place was absolutely filthy. The floor hadn't been swept, or at least not very well at all. There was a cigarette butt in plain sight against one of the walls, and black dirt and large dust bunnies were everywhere. The bathroom absolutely reeked, and a quick inspection revealed why: There was mold EVERYWHERE. All over one wall,... More 

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2 Thank 1Dad1Kid
Vancouver
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 February 2011

Stayed here for 2 weeks (until my deposit ran out) in January. It definitely did not live up to its web site. The whole place (rooms, communal kitchen, and lounge areas) need a thorough cleaning and garbage pick-up. It was not at all quiet - next door a disco ran all night on the week-ends and the restaurant nearby played... More 

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1 Thank solotraveller2010
Paris
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 April 2010

I read very few about this hotel and wanted to have a try. Very well located, you're in the middle of everything: The main tourist street is a few steps from the Caracol door. The owner looks a bit like Beatlejuice but he is very kind and gives a good welcome. The rooms are no very big, but we had... More 

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1 Thank Maxifrod2001

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Amenities

Additional Information about Hotel El Caracol

Address: Calle Matamoros No. 5, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Number of rooms: 18
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?