We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Na Balam Beach Hotel

    Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (577)
    Pool & Beach (127)
    Room & Suite (92)
    Overview

    • Excellent34%
    • Very good31%
    • Average15%
    • Poor7%
    • Terrible10%
    Travellers talk about
    “beach side” (41 reviews)
    “plunge pool” (36 reviews)
    “playa norte” (67 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Isla Mujeres hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "f68475463a7a43498dbba030d5935a90", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153603,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"f68475463a7a43498dbba030d5935a90","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Na Balam Beach Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY2ODQ3NTQ2M2E3YTQzNDk4ZGJiYTAzMGQ1OTM1YTkwIiwiQUlLIjoiMzY3M2Y0NzNmOWU4NGE2NThhNmQ3MDUzZmY3MDg0YzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews beach side plunge pool playa norte yoga retreat beachfront room continental breakfast beautiful beach beach beds palm trees best beach on the island hotel restaurant beach location laid back white sand ocean front sitting area lal fenix umbrellas beachside
    Reviewed 28 January 2017 via mobile

    Laid back small Polynesian style resort on the best stretch of beach on the north end of Isla Mujeres. Lots of beach lounges and beds for use. Yoga on site. Basic comfortable clean rooms with patio or deck. Very nice beachfront restaurant. Ample included breakfast....More

    Helpful?
    Reviewed 27 January 2017 via mobile

    You can't beat the location. Right on beautiful playa norte. We had a double room poolside (no TV or wifi in room). The hotel is divided by a road (pool side and beach side). The rooms are simple but adequate. We had no issues with...More

    Helpful?
    Reviewed 26 January 2017 via mobile

    Second trip to Na Balam over the Christmas Holidays. First visit was wonderful so maybe expectations were too high this time around. The beach is definitely the best stretch of sand on Isla Mujeres. The hotel staff needs some training. For example, the beach beds...More

    Helpful?
    Reviewed 26 January 2017

    We originally booked only two days with Expedia for this hotel and planned to move on but decided to stay for our entire vacation. The managers were wonderful they found another room so we could stay. Rooms were big. We did not stay on the...More

    Helpful?
    Reviewed 26 January 2017 via mobile

    My new favorite beach! Great stay on the most beautiful and laid back beach. Great food and beverage service on the beach. You have several options for healthy eating as well. The staff went out of their way to be so helpful to us. Of...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (577)
    Pool & Beach (127)
    Room & Suite (92)
    Dining (79)
    Nearby
    Nearby Restaurants
    Ruben's Restaurant Isla Mujeres
    1,106 reviews
    .23 miles away
    Lola Valentina
    1,265 reviews
    .25 miles away
    Dopi's
    379 reviews
    .23 miles away
    Fenix Lounge Restaurant & Beach Club
    503 reviews
    .01 miles away
    Nearby Attractions
    Playa Norte
    5,087 reviews
    .21 miles away
    Pocna Dive Center
    86 reviews
    .24 miles away
    Vastu School of Yoga
    138 reviews
    .02 miles away
    Dive Life Isla Mujeres
    55 reviews
    .35 miles away
    Questions & AnswersAsk a question
    Kimberly S
    Hi. What are the prices like for food and drinks like at the hotel restaurant/bar? Is it better to eat at local restaurants since other reviews say the hotel is located within walking to the downtown area? Thanks!
    6 March 2017|
    Answer Show all 2 answers
    Response from Canasean | Reviewed this property |
    The food and drinks are reasonably priced and was convenient for lunch so that your beach day is not disrupted. There's a beach coffee, juice, sandwich bar on the property too which was good. We always ate dinner at the... More
    0
    Votes
    zoedogminneapolis
    Is it worth the extra money to book a Jr. Suite or Plunge Pool Suite? Some reviews state the views of the ocean from these rooms aren't the best. Wondering if we would get better views, of the ocean, if we just booked a Deluxe Ocean View Suite,
    7 January 2017|
    Answer
    Response from Annofchelsea | Reviewed this property |
    In my opinion the plunge pool room, where my friend stayed, was actually not as nice a room. The plunge pool itself was nice, but not that nice. If you can get above the ground floor, though, you will get a view of the... More
    0
    Votes
    Susan C
    Do they offer scuba certifications at the hotel? If not at hotel then does any businesses offer them on the island?
    21 December 2016|
    Answer
    Response from Jackie S | Reviewed this property |
    I don't think they offer lessons there but there's definitely lots of businesses in the area that do.
    0
    Votes
    Room Tips
    "The larger rooms with a balcony on the beach side are a better experience."
    Esther P, 16 days agoRead review
    "We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on..."
    Ted W, 1 month agoRead review
    "There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is..."
    MomtheOrganizer, 1 month agoRead review
    "Definitely recommend a room on the ocean side of the resort."
    LeelalanuGal, 1 month agoRead review
    "ground floor rooms.."
    iamvioletflamelove, 1 month agoRead review
    "pool end not as pretty but nice."
    Christine N, 2 months agoRead review
    "Rooms by the Caribbean have nice breezes"
    YellowLabMom17, 2 months agoRead review
    "Enjoyed our room around the pool."
    sunseekerTanya, 2 months agoRead review
    "I think the beach front near rooms 6-9 are located for best access."
    Jim123462, 2 months agoRead review
    "Spring for a seaside--the poolside rooms don't reflect the overall quality of the staff or location."
    FrannyElizabeth, 4 months agoRead review
    Similar nearby hotels
    Ixchel Beach Hotel
    Mia Reef Isla Mujeres
    Privilege Aluxes
    Zoetry Villa Rolandi Isla Mujeres Cancun