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09/04/2017 10/04/2017
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    Na Balam Beach Hotel

    Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (577)
    Pool & Beach (127)
    Room & Suite (92)

    • Excellent34%
    • Very good31%
    • Average15%
    • Poor7%
    • Terrible10%
    Travellers talk about
    “beach side” (41 reviews)
    “plunge pool” (36 reviews)
    “playa norte” (67 reviews)
    Free Wifi
    Free Parking
    3 Star Hotel
    All hotel details
    09/04/2017 10/04/2017
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    Free Cancellation
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    All reviews beach side plunge pool playa norte yoga retreat beachfront room continental breakfast beautiful beach beach beds palm trees best beach on the island hotel restaurant beach location laid back white sand ocean front sitting area lal fenix umbrellas beachside
    Reviewed 28 January 2017 via mobile

    Laid back small Polynesian style resort on the best stretch of beach on the north end of Isla Mujeres. Lots of beach lounges and beds for use. Yoga on site. Basic comfortable clean rooms with patio or deck. Very nice beachfront restaurant. Ample included breakfast....More

    Reviewed 27 January 2017 via mobile

    You can't beat the location. Right on beautiful playa norte. We had a double room poolside (no TV or wifi in room). The hotel is divided by a road (pool side and beach side). The rooms are simple but adequate. We had no issues with...More

    Reviewed 26 January 2017 via mobile

    Second trip to Na Balam over the Christmas Holidays. First visit was wonderful so maybe expectations were too high this time around. The beach is definitely the best stretch of sand on Isla Mujeres. The hotel staff needs some training. For example, the beach beds...More

    Reviewed 26 January 2017

    We originally booked only two days with Expedia for this hotel and planned to move on but decided to stay for our entire vacation. The managers were wonderful they found another room so we could stay. Rooms were big. We did not stay on the...More

    Reviewed 26 January 2017 via mobile

    My new favorite beach! Great stay on the most beautiful and laid back beach. Great food and beverage service on the beach. You have several options for healthy eating as well. The staff went out of their way to be so helpful to us. Of...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Traveller (577)
    Pool & Beach (127)
    Room & Suite (92)
    Dining (79)
    Nearby Restaurants
    Ruben's Restaurant Isla Mujeres
    1,106 reviews
    .23 miles away
    Lola Valentina
    1,265 reviews
    .25 miles away
    379 reviews
    .23 miles away
    Fenix Lounge Restaurant & Beach Club
    503 reviews
    .01 miles away
    Nearby Attractions
    Playa Norte
    5,087 reviews
    .21 miles away
    Pocna Dive Center
    86 reviews
    .24 miles away
    Vastu School of Yoga
    138 reviews
    .02 miles away
    Dive Life Isla Mujeres
    55 reviews
    .35 miles away
    Questions & AnswersAsk a question
    Kimberly S
    Hi. What are the prices like for food and drinks like at the hotel restaurant/bar? Is it better to eat at local restaurants since other reviews say the hotel is located within walking to the downtown area? Thanks!
    6 March 2017|
    Answer Show all 2 answers
    Response from Canasean | Reviewed this property |
    The food and drinks are reasonably priced and was convenient for lunch so that your beach day is not disrupted. There's a beach coffee, juice, sandwich bar on the property too which was good. We always ate dinner at the... More
    Is it worth the extra money to book a Jr. Suite or Plunge Pool Suite? Some reviews state the views of the ocean from these rooms aren't the best. Wondering if we would get better views, of the ocean, if we just booked a Deluxe Ocean View Suite,
    7 January 2017|
    Response from Annofchelsea | Reviewed this property |
    In my opinion the plunge pool room, where my friend stayed, was actually not as nice a room. The plunge pool itself was nice, but not that nice. If you can get above the ground floor, though, you will get a view of the... More
    Susan C
    Do they offer scuba certifications at the hotel? If not at hotel then does any businesses offer them on the island?
    21 December 2016|
    Response from Jackie S | Reviewed this property |
    I don't think they offer lessons there but there's definitely lots of businesses in the area that do.
    Room Tips
    "The larger rooms with a balcony on the beach side are a better experience."
    Esther P, 16 days agoRead review
    "We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on..."
    Ted W, 1 month agoRead review
    "There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is..."
    MomtheOrganizer, 1 month agoRead review
    "Definitely recommend a room on the ocean side of the resort."
    LeelalanuGal, 1 month agoRead review
    "ground floor rooms.."
    iamvioletflamelove, 1 month agoRead review
    "pool end not as pretty but nice."
    Christine N, 2 months agoRead review
    "Rooms by the Caribbean have nice breezes"
    YellowLabMom17, 2 months agoRead review
    "Enjoyed our room around the pool."
    sunseekerTanya, 2 months agoRead review
    "I think the beach front near rooms 6-9 are located for best access."
    Jim123462, 2 months agoRead review
    "Spring for a seaside--the poolside rooms don't reflect the overall quality of the staff or location."
    FrannyElizabeth, 4 months agoRead review
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