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Zoetry Villa Rolandi Isla Mujeres Cancun

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Zoetry Villa Rolandi Isla Mujeres Cancun
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1,277 Reviews from our TripAdvisor Community

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There are newer reviews for Zoetry Villa Rolandi Isla Mujeres Cancun
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Showing 1,143: English reviews
Reviewed 6 April 2015

I just returned from Zoetry Villa Rolandi, it is a beautiful property with this gorgeous charm. Being on Isla Mujeres makes it even more special, I loved the sunsets while having dinner, far from chaotic Cancun yet close in a short boat ride. I can praise enough the Staff, Marco, Delia, Christian, Alex at Le Metissage, they are truly an...

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Helpful?
1Thank SunKissedGirlD
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear SunKissedGirlD, We appreciate the time that you have invested on writing an overview of your stay with us. It is our joy to read your vacation expectations were fulfilled and surpassed with our facilities, the spacious suites, our great restaurants and the pool area. We are sure that warm service is only provided by people who truly believe in...

Birmingham, Alabama
Reviewed 3 April 2015

My husband and I just returned from a five-day vacation at Zoetry Villa Rolandi. It was absolutely perfect! From the moment the chauffeur picked us up at the airport, the resort personnel exceeded our expectations. Nestled between lagoon and sea, the hotel and its location are picturesque and most conducive to relaxation and pampering. The staff is attentive, professional and...

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1Thank dahl64
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear dahl64, Thank you for sharing your positive experience with us, through TripAdvisor. It is a true satisfaction to read you enjoyed every aspect of our service from the very beginning of your vacation with our yacht transportation, the impressive location of our resort, the finely appointed suites with picturesque views of the sea and our gourmet restaurants we are...

Reviewed 2 April 2015

BreeAnna P. My husband and I were sad to leave the resort last night. The service was outstanding, food was great, and the view any and everywhere was perfect. This was the first get away we have ever done, and it was most definitely the best choice!! My husband ordered roses for our room prior to arrival, and they added...

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Thank BreePaul2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear BreeAnna P. It is a pleasure for us to receive your positive feedback through TripAdvisor, and of course, we are grateful for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun on your recent beach vacations. We feel proud for your compliments on the efforts and dedications demonstrated by the members of our staff, we have a commitment to provide quality...

Chicago, Illinois
Reviewed 1 April 2015

My husband and I flew in on a Thursday and stayed through Monday. We had a wonderful time. The staff was very engaging and helpful. We also loved the size of the property. The pools were great and the two restaurants on property were really delicious. The only negative for us was this....We ordered a bottle of wine for me...

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Helpful?
Thank Grobinson1012
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Grobinson1012, Thank you for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun as your host, and taking the time to share your experience with us. It is a pleasure to learn our property and service provided by our staff met and surpassed your expectations. We are deeply sorry for the issue you encountered regarding the wine bottle, we will make...

PGH Metro
Reviewed 31 March 2015

My husband and I spent four nights at this Zoetry resort and had a great time. I am rating our experience at the resort as a 5 star, but this review will include comments about what can be improved. Despite knowing the resort has been a Zoetry resort for a short amount of time, there was not anything we witnessed...

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9Thank MrsMedoes
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear MrsMedoes, We would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent gateway to the Mexican Caribbean. It certainly is a bliss to read you had a great impression of our service from the very beginning, with the transportation from the...

Philadelphia, Pennsylvania
Reviewed 31 March 2015

Enjoyed our stay at this 35 room hotel that has been under new management since November 2014. The reviews have been generally accurate as far as the condition of the hotel...bathroom and plumbing need some attention and updating; however, the view and our comfort from our 2nd story room and balcony were wonderful. The free international phone calls and wifi...

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6Thank Cindy M
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Cindy M, We would like to express our appreciation for sharing comments of your recent visit to Zoëtry Villa Rolandi Isla Mujeres Cancun. It is a joy to read you took advantage of the inclusions and benefits of our exclusive Endless Privileges® program, and that you found the picture-perfect views from your room to be a delight. Each member...

NY/CT
Reviewed 30 March 2015

We stayed at Zoetry from 3/11-3/17. From the start, I must say the logistics for pickup were flawless. Our friendly and knowledgeable driver, Agustin, (pre-arranged with Zoetry) was waiting at Cancun Airport and drove us to the Zoetry yacht which ferried just the two of us across to Villa Rolandi. What an exciting way to kickoff vacation ! We were...

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7Thank chetbori
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear susiebelts, Please accept our gratitude for choosing our resort on your most recent vacation to Isla Mujeres, and for taking the time to share your comments through this mean. It is a pleasure to read such a detailed review of all the aspects that met and surpassed your expectations; beginning with the smooth and seamless transportation from Cancun airport...

Reviewed 29 March 2015 via mobile

Zoetry Villa Rolandi is an all around wonderful resort to choose for the ultimate in relaxation and pampering! From the minute you step into the hotel, you are treated with respect and kindness, not to mention they wait on you hand and foot! The views are amazing, as are the sunsets each night from either the restaurants, the several decks,...

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2Thank Lisa M
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Lisa M, Thank you for choosing us as your host and taking the time to share your experience on TripAdvisor. As you well mentioned, our property offers the best in private and secluded relaxation with impressive views and amazing gourmet restaurants. We are thrilled to read you had a very relaxing treatment at our exclusive Thalasso Spa. In order...

Berkeley, California
Reviewed 28 March 2015

I waited three weeks to write this review. I wanted it to sink in. Why? Well, because this place is at once extraordinary, yet fraught with some frustrations. Withal, what is extraordinary far outweighs the frustrations making this one of the most satisfying stays we have had in Mexico. When one considers the fact that the new management has been...

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6Thank ospoof
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear ospoof, On behalf of the staff and management of Zoëtry Villa Rolandi Isla Mujeres Cancun, we would like to thank you for taking the time to post a review of your experience with us. We are grateful for trusting us regarding the minor inconsistencies you experienced during your stay, that were completely solved to your entire satisfaction. It is...

Warner Robins, GA
Reviewed 25 March 2015

I loved this quirky hotel! The food and service are magnificent. The property is a little dated, but I think that adds to its charm. I would recommend this resort to couples looking for a peaceful, romantic vacation.

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2Thank GenerationsVacation
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear GenerationsVacations Thank you for selecting Zoëtry Villa Rolandi Isla Mujeres Cancun as vacation destination, as well as for sharing your positive experience through this mean. We hope to have the pleasure to welcome you again at this secluded and peaceful paradise in the Riviera Maya. Your host, Marco Soria General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and other travellers.
156 questions
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Questions? Get answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was quiet, and of course all the rooms have an awesome view.”
 of 5 bubbles paulfO9967VN, 27 Mar 2017 | Read review
“Don't worry about getting a room with a hot tub. None of them work. However they have a giant Jacuzzi pool that you'll certainly enjoy!”
  • Sunset Cruise! Book early, well worth it. It's included with your stay at the resort.
 of 5 bubbles sfm01, 20 Mar 2017 | Read review
“Veranda rooms have easy access to the pool and a table for eating excellent room service throughout the day :)”
 of 5 bubbles Mrose5019, 16 Mar 2017 | Read review
“I did leave a pair of ear rings on the night stand that disappeared. Use the safe in the room.”
 of 5 bubbles peggyk527, 13 Mar 2017 | Read review
“Very happy with our room which was”
 of 5 bubbles Myles114, 1 Mar 2017 | Read review
5 of 5