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Mia Reef Isla Mujeres

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1,787 Reviews from our TripAdvisor Community

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Showing 1,517: English reviews
Reviewed today NEWvia mobile

I always have a great time in Isla Mujeres. First time at Mia, previous year it was still under construction. The bar staff (to Delfina, Carlos, Abel, Gabriela, Rajiv, isle, Jen, Luis!) is awesome and the guys with the civiche ( Roberto and MARIO!)are so friendly. (Francisco) My room was great with an ocean and beach view, I could enjoy...

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Thank cee tee t
Reviewed yesterday NEW

The resort is getting old and in need of some repairs. A walkway missing bricks was roped off in one spot but not in another, and never worked on while we were there. Room cleaning was typically not done until between three and five in the evening. Calling/talking to manager didn't help to get it done earlier. Toilet clogged and...

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Thank Louise M
Reviewed yesterday NEW

We have been to the Mia Reef 3 or 4 times over the past few years and really love the place. It has now become an "all inclusive" which I suppose can be convenient though we liked it just as well when it was only a hotel. In any case, the location is the best on the island and the...

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1Thank WendyCalifornia
Marietta, Georgia
Reviewed yesterday NEW

location location location. Thanks Rosalfo, Abel, Gabriel, Luis moo, Henry, Aracely, Ilse, Luis Bartender . Great buffet every day, great service, great snorkeling. Located on north tip of island on a lagoon.

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Thank Linda N
Amsterdam, The Netherlands
Reviewed yesterday NEW

Intro Also this year we were privileged to come to Isla Mujeres again. For the 5th time in a row we came during the December holidays to this beautiful Mexican getaway. If you want to escape the MegaMalls and MegaHotels and MegaBeaches, Isla Mujeres still has its Mexican charm, although it’s ‘crowded’. This year we stayed in several hotels, some...

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2Thank MP641
Houston, Texas
Reviewed 4 days ago NEW

Mia Reef is on a great little island off the tip of Isla Mujeres. If you don't arrange for transportation it's quite the hike, and the bridge at the end is somewhat treacherous with luggage. When we arrived we had to haul our luggage up the front steps. We arrived at the front desk and they assigned us to a...

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2Thank Susan R
Mia G, Gerente at Mia Reef Isla Mujeres, responded to this review

Dear Susan R We’re pleased to know you enjoyed your beachfront accommodations. Waking up the sounds of the ocean is something I will never tire of. On behalf of our team, we hope that you can come back soon for another adventure in paradise. Sincerely, Horacio Aguilera General Manager

Reviewed 4 days ago NEWvia mobile

The price per night at the hotel was far to high, so we stayed at a nice hotel downtown and went to the mia beach a few days on daypasses instead. It cost us about 100$ for 4 people (2+2) and included all the food we could eat all day, drinks and ice-cream and chairs at the most amazing beach...

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3Thank Jonas O
Mia G, Gerente at Mia Reef Isla Mujeres, responded to this review

Dear Jonas We’re pleased to know you enjoyed our beachfront. Waking up the sounds of the ocean is something I will never tire of. On behalf of our team, we hope that you can come back soon for another adventure in paradise. Sincerely, Horacio Aguilera General Manager

Washington, DC
Reviewed 5 days ago NEW

Mia Reef is in the most beautiful setting that you can imagine. Pictures are spot on. The lagoon is perfect for families with kids - crystal clear water, soft white sand, thousands of fish, you don't even need to snorkel - you can just stand in waste deep water and enjoy seeing all this fish... amazing. The resort itself leaves...

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4Thank tm505
Mia G, Gerente at Mia Reef Isla Mujeres, responded to this review

Dear tm505 Thank you so much for posting a review. We really appreciate your time from your busy schedule to share your experience with others on Tripadvisor. Please know that our goal is to exceed before, during and after your stay. We look forward to welcoming you back as our guest soon. Be assured that our staff will take the...

Olathe, Kansas
Reviewed 1 week ago

The Mia is a beautiful property in a wonderful location. We stayed in the villas and had a fabulous view. Being all-inclusive, you can easily settle in and stay for days without leaving (but it is an easy walk across the bridge if you choose to go into town). The set-up is great for families, especially the variety of options...

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2Thank Tammy M
Mia G, Gerente at Mia Reef Isla Mujeres, responded to this review

Dear Tammy On behalf the entire team of HOTEL MIA REEF ISLA MUJERES we thank you for choosing us for your holidays. It's a pleasure for us to know that we have met your expectations and that we have demonstrated you how wonderful are the services that we provide to our guests. In MIA REEF our main goal is try...

Waynesburg, Pennsylvania
Reviewed 1 week ago via mobile

We arrived on the 23rd around dinner time. There was nobody to help us with our bags. So we wrangled three suitcases up the stairs at the same time we were keeping our kids in check. This was no champagne arrival as guests arriving on different days experienced. The front desk was quick to get us checked in and into...

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4Thank BinMcKin
Mia G, Gerente at Mia Reef Isla Mujeres, responded to this review

Dear BinMcKin Thank you so much for your review. We're pleased to hear about your experience at MIA REEF ISLA MUJERES as we're constantly working to improve and make sure every single time you stay with us feels unique and special. Thank you for the confidence, MIA REEF ISLA MUJERES will be waiting for you! Cordially, Horacio Aguilera General Manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: £158 - £400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mia Reef Isla Mujeres 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef
Hotel Style:
#4 Spa Hotel in Isla Mujeres
#5 On the Beach Hotel in Isla Mujeres
#5 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Mia Reef Isla Mujeres staff and other travellers.
308 questions
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Daytona Beach, Florida

Why does Mia Reef management not respond to the complaints and negative comments in the one star reviews on TA, the comments about boring, bland food, the limited selection, the lack of quality steak, the almost nonexistant amount of shrimp and lobster available, the watered down "swill" liquors on the Mia Reef joke of an "all inclusive resort menu"?

Why does management only respond to compliments and praise from guests who have obviously never visited a "real" 4 or 5 star all inclusive resort in Mexico or the Dominican Republic?

How about a response to Mia Reef's constant violation of its timeshare members contracts?

  Mia Reef Isla Mujeres is forcing its vacation club (timeshare) members to pay a mandatory all inclusive fee of $966 USd per week, in addition to their $600-700 annual maintenance fee. I have seen the contracts of the vacation club members and their contract clearly states that the all inclusive is Optional!

How does Mia Reef Isla Mujeres justify violating its members' contracts and having the audacity to state that "it, (Mia Reef Isla Mujeres) has the right to pick and choose what parts of the contract it accepts? At the same time Mia Reef states that the vacation club contract holders are required to fulfill the entire contract. Mia Reef insists its members pay their annual maintenance fees even though Mia Reef will not allow their vacation club members to use their resort accomodations without paying this all inclusive fee? And Mia Reef wants the extra $966 to be paid in advance! This is "EXTORTION", pure and simple!

 

Is Mia Reef unaware that contract law is contract law, and a contract cannot be changed unilaterally?

It seems that Mia Reef is a big bully that is taking advantage of a large group of senior citizens who paid thousands of dollars for this vacation club membership. Mia Reef Isla Mujeres is hiding behind the Mexican border, foolishly thinking that it is immune to American and Canadian lawsuits!

7 months ago
Hegins, Pennsylvania

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villas not facing the resort beach are quiet and have beautiful views.”
 of 5 bubbles louisemY2155JQ, 16 Jan 2017 | Read review
“The ocean view side is stunning though the breaking waves are really loud.”
 of 5 bubbles WendyCalifornia, 16 Jan 2017 | Read review
“all have ocean view”
 of 5 bubbles J7394DSlindan, 16 Jan 2017 | Read review
“All the rooms have ocean views, you really cant go wrong here.”
 of 5 bubbles Q1441OZamandab, 9 Jan 2017 | Read review
“Great place for a day pass at the far end of the North west end of the Island.”
 of 5 bubbles Lexibelle, 8 Jan 2017 | Read review
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