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Traveller (321)
Room & Suite (207)
Pool & Beach (118)
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Overview
  • Excellent67%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (376)
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All reviewscontinental breakfastplaya nortewarm croissantsboutique hotelhighly recommend hotelpool areaminute walkfourth floorsecluded beachevery morningour honeymoonroom hotelthe main dragbeautiful poolno elevatorentire staywater pressure
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1 - 5 of 334 reviews
Reviewed 15 March 2018 via mobile

Beautiful views. Convenient location. Amazing rooms with private patios. Kind staff. This place is perfect! If you go with a group I recommend trying to get the ground floor rooms. If coupled up, get one of the rooms on floor 2 or 3

Thank bzbee78
Reviewed 6 March 2018 via mobile

Was originally impressed with the place but after staying a little while we noticed a musty smell in our room on the first floor. It was booked up so they couldn't move us. They were extremely nice and tried to fix it but realized defusers...More

2  Thank anthony d
Reviewed 24 February 2018

We were thrilled to be visiting Isla and prepared for a "nice" or even luxurious hotel. Though the staff was gracious, the hotel is in need of repair, paint, and sprucing up. Our room featured wet carpet, musty smells, broken outlets and an air conditioner...More

2  Thank bendbri
Reviewed 14 February 2018

We stopped on the isle on our way to the riverial maya for a couple of days and having read about the hotel in town and country, we were truly excited, but tempered knowing it was still a small independent hotel in mexico. First the...More

1  Thank ritchiesandiego
Reviewed 8 February 2018

This was our 7th trip to Isla Mujeres and our first visit to Hotel Secreto. We have stayed all over the island, and I think Secreto has the best of both worlds as far as location goes. You are minutes away from Playa Norte and...More

Thank Jennifer T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Free Parking
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$214 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$214 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
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Traveller (321)
Room & Suite (207)
Pool & Beach (118)
Dining (17)
Amenities (54)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jane_11122017
11 December 2017|
Answer
Response from Katie C | Reviewed this property |
Hi Jane sorry for the late reply. We were told it would be done by January 2018 but it was still looking pretty rough in November so... I would contact the hotel before booking or book on the lower levels, they seemed to be... More
0
Votes
Oranhome
11 November 2017|
AnswerShow all 2 answers
Response from Schmittey | Reviewed this property |
Not when we stayed there in August, but an elevator shaft was under construction.
0
Votes
Room Tips
"The higher the better...the views are amazing!!!"
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"all rooms are outstanding"
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"Go for one of the higher floor rooms to get the best views."
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"The room with the patio opening up to the pool was great."
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