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Hotel Casa Espana

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29 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Tulsa, Oklahoma
Reviewed 24 July 2016

Let's start with the good, to be positive: Nice front desk guy. It technically has a shower and a bed and a roof to sleep under. It also has AC. Now the bad: It looks nothing like the photo shown above that's advertised. This place is really dirty, the walls are just disgusting and covered in mold and who knows...

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Thank mistinm
Reviewed 18 May 2016 via mobile

We had the Room "Balboa" and we really liked it - for the money we payed it was really nice! We had a Balcony, a small Bathroom, a kingsize bed, AC & TV and at least a Refrigerator which is really nice for water or a beer you can enjoy on the balcony. Some wrote that the personal is unprofessional,...

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Thank Keren K
Delaware,OH
Reviewed 1 March 2016

This hotel has gone thru a name change (formerly Caracol) and management change and all is going very well. My wife and I stayed there for a week and the place was great. The place is being renovated and looks fantastic. The staff absolutely could not have been better. Ignore all previous reviews as it is all old news. Hats...

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Thank JohnSarahDelaware_OH
Windsor, Canada
Reviewed 28 February 2016

This year we stayed at Casa Espana again for about 9 days. It is a nice intimate hotel. Last year we stayed but were not very happy with the cleanliness and the attitude of the staff. This year we came again because of the recommendation of our friends who stay there for 10 months of the year. What a change....

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Thank Mo G
Fethiye, Turkey
Reviewed 9 January 2016 via mobile

We book over booking .com It was:ISLA HOTEL CARACOL. When we arrive we couldn't find hotel They change name: CASA ESPANA.. We seach walk around over 2 hours. Finally we call them find out........,,, Hotel is old bed was noisy not worth what we payed. I wouldn't stay here again

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Thank Ahmet K
Playa del Carmen, Mexico
Reviewed 13 December 2015 via mobile

Casa Espana is a small hotel right in the middle of town. It's situated within minutes of the ferry terminal, beaches and all the shops, restaurants and bars. However it is quiet and peaceful, with rooms facing into a small courtyard and pool area. The staff were all very friendly and made our stay very pleasant. The room was clean...

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Thank Geoff D
Vienna, Austria
Reviewed 8 March 2015

I made the mistake of asking for a small reading lamp as the room was very dark at night.The bad attitude of the Jefe/manager turned me right off this place.That and two glasses for our room was more than he could manage.He even sneered at me that people who/stay there don't read! We have lived and travelled extensively in Mexico...

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3Thank Donna F
sartell, mn
Reviewed 22 January 2015 via mobile

I visited this hotel searching for a place for a couple of college kids coming to visit us. In its day, it may have been quite the place. A beautiful courtyard but, a pool that needed cleaning. The rooms are small but adequate and outdated. The price of a room was about $40.00 but for longer stays negotiable. Satisfactory for...

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Thank mnguy48Sartell_Mn
Reviewed 14 September 2014 via mobile

The manager was very unplesent to us, we asked for a reading lamp after checking in and we wanted to see another room because of the unkleen sheets on the beds and he put our money on the desk and asked us to leave immidiatly.. When we told him that we just want another room he got angry and told...

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1Thank lital s
Kelowna, Canada
Reviewed 28 May 2014

I can't comment on the reservation system ( we were a "walk in"), but the place is clean, our room was clean, quiet, comfortable, etc. Good value. The little courtyard pool is a really nice touch for a cool-off after walking all over town in the hot sun..And you will probably meet some other travellers doing the same. The front...

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2Thank skipper5150

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Amenities

Highlights
  • Pool
  • Bar/Lounge
Things to do
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi

Additional Information about Hotel Casa Espana

Address: Avenida Francisco i. Madero s/n | entre Ave.Rueda Medina y Ave. Juarez, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: £32 - £44 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Espana staff and other travellers.
2 questions
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Questions? Get answers from Hotel Casa Espana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles mistinm, 24 Jul 2016 | Read review
“Definitely do not pay the posted price at reception”
 of 5 bubbles donnaf155, 8 Mar 2015 | Read review
“like every little hacienda, there are stairs to upper floors, if you take a ground level room you might lack privacy from pool users..”
 of 5 bubbles skipper5150, 28 May 2014 | Read review
“Rooms vary from small to large and spacious. You should see a few and select what suits you.”
 of 5 bubbles philmcgirr, 17 Apr 2014 | Read review
“This is not a Hotel it's more like a cheap Hostel employees waiting for the opportunity to steal items from your room. I was there in November 2012 and had a Trek Mountain Bike Stolen From My Room. I Had to go to another place to finish my stay.”
 of 5 bubbles aka63, 20 Dec 2012 | Read review
5 of 5