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Ixchel Beach Hotel

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Traveller (1316)
Room & Suite (462)
Pool & Beach (250)
Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“playa norte”(182 reviews)
“ixchel ii”(23 reviews)
“through vrbo”(25 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,474)
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1,286 results
Traveller rating
833
319
86
28
20
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319
86
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20
Show reviews that mention
All reviewsplaya norteixchel iithrough vrbothe penthousegolf cartbedroom suitefull kitchenocean frontstandard roomchairs and umbrellasbeautiful beachhot tubhidalgo streetbeach servicebest beach on the islandflat screenan umbrella
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1 - 5 of 1,286 reviews
Reviewed 3 days ago

I want to be selfish and keep the hotel as a well-kept secret but I feel the need to help out some fellow travelers. I rented the east tower room 501 penthouse suite last week in early April 2018. Almost 1,600 square feet of luxury...More

Thank uzy173
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 2 days ago

Dear UZY173, we highly appreciate such kind review! All direct comments from our Customers are very much appreciated and our most valued reward is to know that our Guest can enjoy every single and wonderful experience at Isla Mujeres and Ixchel Beach Hotel. Many thanks...More

Reviewed 1 week ago via mobile

We were pleased with our stay. The hotel was clean and the room was comfortable. A plus was the large bottle of drinking water in the room, so we never had to be concerned about having fresh, safe water to drink. The hotel pool, though...More

Thank Martie H
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 5 days ago

Greetings Martie H, thank you for such kind comments! We are deeply committed to the excellence on our services in order to provide the best experience to our Guests. Is truly wonderful to know that your stay at Ixchel Beach Hotel was such a relaxing...More

Reviewed 1 week ago

Everyone was helpful & friendly. Hotel was clean. Beach was wonderful. Highly recommend staying here. When we checked in, we wanted a different room that had a better view of the ocean, but same price. They went out of their way to make this happen....More

1  Thank map1666
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 5 days ago

Greetings map1666, thank you for sharing your comments! We highly appreciate you took some of your valuable time let other travelers know about your recent vacation experience. Since we are deeply committed to fulfill our Guests expectations we are thrilled to know that you find...More

Reviewed 1 week ago via mobile

The hotel is located on Playa Norte, possibly the most beautiful beach on the island. The water is clean and warm. The beach is clean and filled with restaurants and bars along the coast. For those reasons, Ixchel is a good hotel. There were some...More

Thank Julianna312
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 5 days ago

Dear Julianna312, thank for your valuable feedback. We are deeply committed to achieve our Guest satisfaction; your input in regards of services and procedures is extremely important, thus allow us to identify areas where we need to focus our efforts and improve in order to...More

Reviewed 1 week ago

This is the second time we stayed at Ixchel Beach Hotel and had a wonderful stay both times. The location is ideal as it is right on the beach. The views are wonderful from both floors we stayed on. It is so easy to walk...More

Thank jp3441
Response from ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach HotelResponded 1 week ago

Dear jp3441, we are thrilled to know that you enjoyed your time with us! We always aim to provide the highest level of service and take genuine care of our Guests. It would be lovely to see you gain soon! Respectfully, Customer Service, Ixchel Beach...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$129 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Isla Mujeres
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Isla Mujeres
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1316)
Room & Suite (462)
Pool & Beach (250)
Dining (37)
Amenities (11)
Family and Play Areas (3)
Questions & Answers
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Beth Y
1 March 2018|
AnswerShow all 2 answers
Response from tmvh | Reviewed this property |
We have stayed at Ixchel for last 9 years and have never used the "bill to room" option so I cannot answer how it works. However, we are "seniors" and feel uncomfortable with so many opportunities for "mistakes" when it... More
0
Votes
barrientosgirl
21 February 2018|
AnswerShow all 3 answers
Response from Colleen C | Reviewed this property |
The basic/standard rooms don't have a balcony. The window does face toward the ocean at an angle. You're missing out if you don't get a room with a balcony. The sound of the ocean is wonderful!
2
Votes
juliej610
23 December 2017|
AnswerShow all 3 answers
Response from Blane B | Reviewed this property |
It is a hotel. They have daily room service. you can use both pools. Plenty of chairs. They will set them up for you. Rent a $40 golf cart as soon as you get there. Have a nice vacation.
0
Votes
Room Tips
"Get the penthouse! You won't regret it."
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"Ocean View is different than Ocean Front rooms."
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"First floor units have outside patios (not private)."
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"Rooms facing the interior are the suites with bedrooms, so you will pay a premium for them."
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