We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Isla Mujeres Palace

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Isla Mujeres Palace
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,006 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 877: English reviews
Reviewed 2 days ago NEWvia mobile

This is a very high quality resort and in a beautiful location, but what really made the vacation memorable were the people working there. They work very hard, provide great service and are always smiling. Great location great people, will definitely be going back there in the future. Special thanks to Evandro, Deiby, Martha, Jorge and Alejandro, and the rest...

 Report
Helpful?
2Thank KyleUrquhart
Boise, Idaho
Reviewed 1 week ago NEW

My husband I visited the resort from Nov. 18th thru Nov. 25th, 2016. We arrived on Friday and the transportation to the boat was provided as planned, but when we waited for a little bit to load the boat, when we were informed that the boat would not be able to take us. We were told that we would need...

 Report
Helpful?
1Thank kimj0rdan
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear kimj0rdan, First and foremost allow me to thank you very much for taking the time to share your recent experience at our Resort. I am so delighted to read that the service received and the attention the whole Isla Mujeres team offered to you during your time at our Resort made you felt properly looked after and as if...

Reviewed 1 week ago

Do you believe in magic? If so, Isla Mujeres Palace is the place for you! The staff should wear space pants, cuz they are out of this world! The 3-headed beast of a service staff composing of gentlemen named "Hector", "Alejandro" and "Julian" will leave you in utter amazement at the attention to every detail to make your stay more...

 Report
Helpful?
1Thank nick b
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear nick b, thank you very much for sharing your recent experience at Isla Mujeres Palace with us. I am glad to read that "3-headed beast" and all the other staff members created a memorable experience for you here at our Resort. Thank you very much for your kind words. I will happily share them with all the members of...

Reviewed 1 week ago

When we went to choose a honeymoon destination, we wanted to pick the most relaxing place we could find, and Isla Mujeres looked like it would fit the bill. I am happy to say that we were correct in that choice. The property is in a great location on the small island and is only about a 10min boat trip...

 Report
Helpful?
1Thank OkaySJ
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear OkaySJ, first of all thank your very for choosing Isla Mujeres Palace as the place for your very special occasion and for sharing your experience with us. To exceed our guest’s expectations in service and with our facilities is our daily goal. I am very glad to read that we could create a wonderful experience and I truly appreciate...

Gosport, Indiana
Reviewed 1 week ago

Our Isla Mujerus Palace experience began with transportation via private catamaran from Cancun to the resort's dock. There we were greeted by an attentive staff and ushered to a room with a beautiful view of the Sea. Rooms and the entire property were immaculate, comfortable and made special by an attentive, friendly but professional staff. The chef was outstanding and...

 Report
Helpful?
1Thank gallahue86
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear gallahue86, thank you very much for sharing your recent experience at Isla Mujeres Palace with us. With great joy I read that the entire staff made you feel welcome and special, comfortable and with the intention to be back very soon. Our goal is to exceed our guest’s expectations and I will happily share your kind words with all...

SEDONA, ARIZONA, USA
Reviewed 1 week ago

We can't thank enough the staff at this resort: Alehandro, Ismael, Irwin - bar, Julian - beach waiter, Adrian, Manuel and Hector - morning breakfast, Manuel - palapa cook, Uriel, Juan - dinner waiters, Rosa - breakfast receptionist, and the many more who made our 10 days there very special.

 Report
Helpful?
1Thank SEDONASUSAN
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear SEDONASUSAN, first of all thank you very much for taking the time to share your experience at Isla Mujeres Palace with us. You mentioned the staff members, the true treasure of our Resort, as they made your stay unforgettable. Thank you very much for acknowledging them and we feel happy and motivated by your kind words to keep improving...

Woodinville, Washington
Reviewed 2 weeks ago

We were picked up at the airport in a private car, driven to a marina in Cancun and then put on a private boat for a 15 minute ride to Isla Mujeres Palace Resort’s private dock. There were two staff members waiting on the dock with cold drinks, cold towels and a flower for me! When I saw this I...

 Report
Helpful?
1Thank bookbat1
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear bookbat1, First and foremost allow me to thank you very much for taking the time to share your recent experience at our Resort. I am pleased to read that you enjoyed very much your stay and that the service provided to you was what you expected and deserve, making you felt properly looked after and in the right place...

Chilliwack, Canada
Reviewed 2 weeks ago

We returned for our sixth stay at Isla Mujeres Palace Resorts for a 10 day visit. We love this resort more each time we come! It is an awesome feeling coming into a place where the staff welcomes you back like you're family. We were met at the taxi because our flight came in too late to transfer us by...

 Report
Helpful?
2Thank Judydh
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Judydh, first of all thank you very much for taking the time to share your experience at Isla Mujeres Palace with us. You mentioned so many staff members, who helped to make your sixth visit with us again a wonderful one. Thank you very much for acknowledging them and we feel happy and motivated by your kind words to...

Lexington, South Carolina
Reviewed 3 weeks ago

There are many things that make Isla Mujeres Palace a fantastic and very special resort; from its size and location, its ambience, its amenities, its food, it’s wonderful and caring management and staff, and so many other things that combine to ensure that guests have a truly wonderful and memorable vacation experience. The resort is a boutique style resort that...

 Report
Helpful?
3Thank cgm4
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear cgm4, First and foremost allow me to thank you very much for taking the time to share your recent experience at Isla Mujeres Palace with so many details. I am pleased to read that the service provided to you was what you expected and deserve, making you felt properly looked after and in the right place to relax. With...

Reviewed 3 weeks ago via mobile

My husband and I just got back from our honeymoon last night at the palace on Isla Mujeres and we can't say enough amazing things about it. Everyone there treated us like family and dis everything they could to make sure we were comfortable and happy. Our first night here, we met Alejandro behind the bar. We had fun watching...

 Report
Helpful?
1Thank EvaNoland
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear EvaNoland, Thank you very much for sharing your experience at Isla Mujeres Palace with us. To see that your experience at our Resort was a wonderful one, fills me with joy and I will happy share your comments with our staff in general and in particular with the mentioned staff members. I am glad to read that we could...

1,279 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (977)
Viewed
Pool/Beach Area (197)
Viewed
Hotel & Grounds (155)
Viewed
Room/Suite (94)
Viewed
View from Room (56)
Viewed
Dining (97)
Viewed
Bathroom (10)
Viewed
Business Centre/Function Rooms (8)
Viewed
Family/Play Areas (3)
Viewed
1:56
Videos (3)
Viewed
Other (354)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (267)
Viewed
Amenities (32)
Viewed
Beach (19)
Viewed
Deluxe Room (46)
Viewed
Ocean Front Concierge Level Room (50)
Viewed
Pool (14)
Viewed
Dining (14)
Viewed
Superior Room (38)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (14)
Viewed
Dining (2)
Viewed
Room/Suite (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Isla Mujeres
1.3 mi away
Zoetry Villa Rolandi Isla Mujeres Cancun
3.4 mi away
Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
#7 of 37 in Isla Mujeres
1,741 reviews
6.6 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,323 reviews
Show Prices
Show Prices
Show Prices
12.5 mi away
Sun Palace
Sun Palace
#9 of 182 in Cancun
5,614 reviews
7.5 mi away
Beach Palace
Beach Palace
#13 of 182 in Cancun
5,260 reviews
9.2 mi away
Secrets The Vine Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: £306 - £511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Odigeo, Hotels.com, Cheap Tickets and Jetsetter so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Luxury Hotel in Isla Mujeres
#1 Top resorts Hotel in Isla Mujeres
#2 On the Beach Hotel in Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
162 questions
Ask a question
Kansas City, Missouri
Oklahoma
1 month ago

See all questions (162)

Questions? Get answers from Isla Mujeres Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They most top shelf liquors, you just have to request them. They had the Don Julio hidden. Was part of the all-inclusive.”
 of 5 bubbles kimj0rdan, 29 Nov 2016 | Read review
“Ask for Hector!”
 of 5 bubbles V2092SBnickb, 28 Nov 2016 | Read review
“The beach side was fantastic! You get to see amazing sunsets and a view of Cancun.”
 of 5 bubbles OkaySJ, 28 Nov 2016 | Read review
“Rooms facing south or east have the best views. All rooms are similar interiors.”
 of 5 bubbles Judydh, 19 Nov 2016 | Read review
“Rooms 209-203 have 2nd floor ocean views. Pizza oven with a good snack selection of burgers, Mexican dishes at the Pool Cabana”
 of 5 bubbles JFrenchR, 14 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay