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Hotel Ibis Merida

Traveller (103)
Room & Suite (41)
Dining (21)

About

Location
Cleanliness
Service
Value
Muy cerca del Nuevo centro de convenciones internqacional caminando 3 minutos El hotel ibis Mérida, localizado a tan solo 3 min. del centro de la ciudad, a 10 min del Centro de Convenciones Siglo XXI, a 20 min. del aeropuerto Int, a un costado del Consulado Americano e idealmente ubicado para explorar la "Ciudad Blanca" y los destinos turísticos de Uxmal y Chichén-Itzá. Reserve una de nuestras cómodas y modernas 120 habitaciones para sus estancias de ocio y negocios. Contamos con un restaurante con servicio de snacks 24/7, un bar, estacionamiento e Internet inalámbrico gratuito
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Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Business
Budget
HOTEL CLASS
618Reviews
137Photos
5Q+A
19Room tips
Traveller rating
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Popular mentions
To a platinum member Hotel offered room with just one bed, no table, chair, anything. Cheap. On a flexible stay informed I would cancel and got changed to a Ibis standard room, but on the cheap side, cracked basin and stained mirror. Everything looks cheap and/or old. No
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Response from GerenteG_13, Manager at Hotel Ibis Merida
Responded yesterday
ear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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This place was reasonably priced and location was great. Rooms are a little small but for the price & location it’s worth it. We basically just slept and we’re off exploring. We ran the 10K rock’n’roll marathon and it started down the block.
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Response from GerenteG_13, Manager at Hotel Ibis Merida
Responded 14 Dec 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager
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I have stayed in Ibis hotels many times in many countries. What I usually like about this hotel is that when we you go you have same level of service and experience. But not in Merida, Mexico. The main complaint I had is that our room was missing many items, like remote control,
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Response from GerenteG_13, Manager at Hotel Ibis Merida
Responded 3 Oct 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Merida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aidé Castellanos General Manager
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The hotel is near the Hyatt Regency which many buses come within a block of the Hyatt. The lobby is basic as are the rooms. There is one small bottle of water provided. That is not good in Mexico since you cannot drink the water without going to a pharmacy. The room is
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Response from GerenteG_13, General Manager at Hotel Ibis Merida
Responded 13 Aug 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager
Read more
Decent hotel in Merida. Rooms are ok, good size and comfortable. The Location could be better, it is a little bit far from the city center. Staff was nice. Good value for money. Recommended for a short stay.
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Response from GerenteG_13, Manager at Hotel Ibis Merida
Responded 24 May 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aidé Castellanos General Manager
Read more
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Photo provided by managementHotel Ibis Merida
Single Room II
The bathroom
The room with two double beds
Ausblick Richtung Prachtstrasse
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Recuerdo que abre tipo seis Pienso que sei llama al hotel ellos le indicarán la hora
0 votes
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Manejan el check in late? Por ser noche de bodas?
¿Tiene caja fuerte la habitación?
Buenas noches,no tiene caja fuerte, saludos
0 votes
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Tiene gimnasio?
Hi, I'm sorry but we have not. Have a good day.
0 votes
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"Beware there are rooms with only a bed, completely empty. Book flexible, so if you do not like you stay elsewhere."
"I was on the 6th floor near the elevators, I couldn't hear the elevators and the wifi connection was solid"
"I always carry some pillows from home because those of the hotel are uncomfortable"
"Bring your own fridge."
"All rooms have views of the old massive houses of the city there are not really spectacular views."
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PRICE RANGE
US$40 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
120
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