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Fiesta Americana Merida

1,555 reviews
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Traveller (407)
Room & Suite (187)
Dining (49)
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Overview
  • Excellent56%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“small mall”(10 reviews)
“great hotel”(27 reviews)
“los almendros”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,555)Write a Review
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161 - 165 of 359 reviews
Reviewed 13 January 2016 via mobile

Located in Paseo Montejo very close to restaurants and cafes. Staff is very friendly. Rooms are spacious and very clean. Bathroom is well equipped. Beds and pillows are comfortable. Free parking for guests. A very wide buffet breakfast is included.More

1  Thank DamianPiza
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded 14 January 2016

Dear Guest, Many thanks for your preference, I appreciate your valuable comments as well as your time to share your experience at Fiesta Americana Mérida with the Trip Advisor Community. We are committed to always provide the best of us, it will be a pleasure...More

Reviewed 11 January 2016

First impression when entering the lobby was a very Grand Old hotel (very Grand!). It was like going back in time, perhaps to the 70’s. But the rooms are updated to modern standard. I had a corner suite with balcony that can easily host a...More

Thank Henry Y
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded 11 January 2016

DEAR GUEST, We appreciate the opportunity to serve you as well as your valuable comments about your recent stay with us. I reiterate to you our commitment of continuous improvement, in fact, we just finished our rooms and gym remodelation and this year we will...More

Reviewed 5 January 2016 via mobile

The very 1st step into the building you get amazed by the design of the hand crafted glass in the upper ceiling! The restaurant offers a delicious breakfast in buffet mode or "a la cartè", fullfilled with local dishes as well as the classic dairy...More

Thank Helenius M
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded 6 January 2016
Google Translation

Gentile Cliente, Grazie mille per averci permesso di servire voi così come per i loro preziosi commenti. Ribadiamo i loro...More

Reviewed 5 January 2016 via mobile

We stayed here for 5 nights and expected better from a highly rated chain hotel. The first room we were given overlooked the air conditioning plant and was exceptionally noisy even on the 5th floor; we were then given a smoking room across the corridor...More

Thank Mickwarwick
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded 6 January 2016

DEAR GUEST, We appreciate the opportunity to serve you and your valuable comments about your recent stay with us. I apologize for not providing the expected service in our Fiesta Club Lounge. We are sorry for the inconvenience caused and we will be working to...More

Reviewed 3 January 2016

This hotel has a beautiful lobby and lots of potential but it is very poorly managed. Hotel pool was cloudy and there often were not enough towels. Hot tub had a film of oil on it and yellowish "sludge bubbles" on top Gym is small...More

1  Thank TripAffine
Response from Jorge G, Gerente at Fiesta Americana MeridaResponded 4 January 2016

Thank you very much for your comments I sincerely apology for all the inconveniences that you experimented in your last stay at our hotel, this it’s not a common situation I promises you that if you give us the opportunity an visit us again the...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$110 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Merida
#1 Business Hotel in Merida
#1 Green Hotel in Merida
#3 Luxury Hotel in Merida
#3 Family Hotel in Merida
#11 Romantic Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Merida
#1 Business Hotel in Merida
#1 Green Hotel in Merida
#3 Luxury Hotel in Merida
#3 Family Hotel in Merida
#11 Romantic Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (407)
Room & Suite (187)
Dining (49)
Pool & Beach (26)
Business Centre & Event Rooms (37)
Family and Play Areas (5)
Questions & Answers
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MTC62
26 August 2017|
AnswerShow all 5 answers
Response from Panchito45 | Reviewed this property |
not grass for sure!
0
Votes
golf4boat
1 May 2017|
AnswerShow all 4 answers
Response from Sylviacasali | Reviewed this property |
I'm sorry, I didn't use the pool.
-1
Votes
alisonjkayant
7 February 2017|
AnswerShow all 4 answers
Response from Mari Paz M | Property representative |
Dear guest, You can make use of the steam room and the fitness center at your arrival, but the massage service finishes at 8:00 p.m. and beggins at 9am in case you want to make an appointment, just dial cero from your room... More
1
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Room Tips
"Top floor is the best"
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"all the rooms have been renovated in the last few years."
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"No need to pay extra for floor 4 and 5 as the food in the VIP lounge is just recycled day after from the..."
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"View of the city, I stayed in the 5th floor"
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