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Holiday Inn Merida

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#36 of 98 Hotels in Merida
GreenLeadersGold level
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Holiday Inn Merida
Holiday Inn Merida
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301 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Reviewed 3 weeks ago via mobile

The service:great The rooms: ok and medium size Bathroom: has bathtub it was clean, but has room to improve Gym: was good with a nice view Food: didn't have time to try it Pool: looked nice The hotel in general: well located, in an excellent area. I would stay again

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Helpful?
Thank Anarola
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. It was a pleasure that our facilities and service have been to your liking, we will be happy to welcome you again. General Manager

Mexico City, Mexico
Reviewed 30 September 2016

Apart of being an old building, the hotel smells humidity all over the place except the lobby! The room is spacious and the bed (king size) is nice. But the smell really upset me. If your room is number xx1-xx6 you will have to walk a bit far from the only elevator they have.

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Helpful?
Thank Chonla
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much thank you for sending us your comment. This season the humidity of the city is very high so we strengthen processes ventilation our hotel, we will continue with it to ensure a comfortable stay. Best Regards

Reviewed 23 August 2016 via mobile

The hotel is old, the airconditioner just has 2 options, on (super cold) or off. The room was Ok. But I must say the location is excellent. What was great about The hotel is the hospitality of the people that works here. They always asked about our day if we needed any kind of help .

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Helpful?
Thank Alexandra S
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review
Google Translation

Estimada Huésped, muchas gracias por su comentario. Tomamos muy en cuenta las recomendaciones que nos hace para su corrección. Nos...

Munich, Germany
Reviewed 5 August 2016 via mobile

We had a great stay. The rooms are clean and offer enough space. The location is a bit far away from the city centre. Take a taxi to go to the main sqare. The food in the restaurant outside was very good. A Parking lot is located next to the hotel.

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Helpful?
1Thank Joerg M
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, we will take into account your feedback to continue our commitment to our guests satisfaction. We hope you return

Reviewed 26 July 2016

The Holiday Inn Merida is a good, solid hotel. The room that I had was spacious, well appointed, with a working desk and a good ergonomic chair. Air conditioning worked. Curtains did keep the sun and the light out for a longer sleep in the morning. The bathroom is normal, fine... There is no bidet or other way for intimate...

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Helpful?
Thank Emilio V
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, we really appreciate your comment. It's good that may have during your stay enjoy our facilities, services and location and that this experience has been pleasurable. We will be glad to welcome you again when you return to our beautiful city. General Manager

Kingston, Canada
Reviewed 19 July 2016

I would classify the Holiday Inn in Merida is a 3-star business tourist hotel. The hotel is located relatively close to the city centre (a 20 minute walk). There are a few amenities nearby (some restaurants, Walmart, Starbucks, pharmacy). The hotel itself is somewhat dated but the rooms and the overall hotel was comfortable. My room was spacious with a...

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Helpful?
Thank Don_K_Kingston
ENRIQUE G, General Manager at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, we are glad that your stay was comfortable. We will take into account the points that suggest correct to ensure better service. General Manager

Mexico City, Mexico
Reviewed 19 July 2016

I returned to Merida, this time with my wife, so we enjoyed the hotel. Comfortable beds, clean rooms, good service, a variety of food at breakfast, the hotel staff always smiling, trying to help and offering choices, but the internet again... The hotel offers high speed internet but it is not true!

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Helpful?
1Thank leoreynosoe
ENRIQUE G, General Manager at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. It was a pleasure to serve you again and you enjoyed our services. Regarding the Internet signal, we've made recent updates, I suggest that on your next visit contact us to support you in your connection. General Manager

Cozumel, Mexico
Reviewed 18 July 2016

We needed a hotel that provided parking. I chose Holiday Inn mostly for the name as well as the parking. The room for 3 adults was sufficient, ,but the amenities were less than satisfactory. We were given 2 bottles of water and tried several times to get a third. When I went to the front desk to ask for a...

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Helpful?
Thank Mexicotraveler2002
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your feedback. Sorry that your experience on this occasion was not entirely satisfactory. I am taking note of the points you described to correct them. Particularly those that have to do with sheets and coffee. I'm sure another time we can give better care and fulfill the commitment of our brand. General Manager

Brighton, United Kingdom
Reviewed 29 May 2016

It's a Holiday Inn. They tend to be the same wherever you are in the world. Comfortable room, but nothing to write home about. It is situated quite a long hike from the centre of Merida and most people on our tour group preferred to go to the more local Starbucks or Walmart rather than the historic centre of town....

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Helpful?
Thank kev11385
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. We are addressing each of the issues that you point out to us and that are of great importance to continue improving day by day. General Manager

Lexington, MA
Reviewed 26 May 2016

Clean establishment, friendly staff, tasty restaurant (probably won't excite a foodie), Good business center for printing. WifI sketchy, but cellular phone carrier had good coverage from which I created a hot spot. Easy walk to the tourist sites; the walk itself is interesting. ATM across street, and that hotel also had great restaurant upstairs, decent one on first floor. My...

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Helpful?
Thank kropper
ENRIQUE G, General Manager at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment, we are glad that your stay has been comfortable. We take into account the issues that you point to a timely improvement. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Always friendly and uncomplicated to suit your needs business traveler or leisure. Excellent location at Paseo de Montejo. When you arrive at Holiday Inn Merida will be greeted by our friendly staff who always ready to assist you with whatever you need Holiday Inn Merida is a comfortable hotel with all handsome rooms that will transport you to the era of the haciendas and modern facilities ideal for men and women travelling for business, vacationing with the family and for groups and conventions ... more   less 

Additional Information about Holiday Inn Merida

Address: Avenida Colon 498 Entre Paseo Montejo Y Calle 60 | Paseo de Montejo, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: £70 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Merida 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Holiday Inn Merida Hotel Merida
Merida Holiday Inn
Hotel Style:
#2 Green Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Merida staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front of the hotel may not always allow a good rest if you go to sleep early because of he outdoor bar and dining area..”
 of 5 bubbles emiliov270, 26 Jul 2016 | Read review
“Upper rooms facing the courtyard.”
 of 5 bubbles Don_K_Kingston, 19 Jul 2016 | Read review
“ask if your room has a window, not a skylight.”
 of 5 bubbles kropper, 26 May 2016 | Read review
“away from front”
  • no window but roof light with mural
 of 5 bubbles JohnSFleet_Hants_UK, 29 Feb 2016 | Read review
“Junior Suite on Pool Level if staying any length of time.”
 of 5 bubbles YEG317, 4 Feb 2016 | Read review
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