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InterContinental Presidente Merida

657 reviews
#15 of 105 Hotels in Merida
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Traveller (249)
Room & Suite (137)
Dining (45)
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Overview
  • Excellent45%
  • Very good40%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“breakfast buffet”(15 reviews)
“an upgrade”(10 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (657)Write a Review
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1 - 5 of 220 reviews
Reviewed 9 January 2018

The hotel seems to have been recently remodelled.. at a budget. Windowframes across the hallways falling apart and dirty, "terasse" door could barely be opened. The rooms are spacious and have all you need.. Very basic. The pool is a small waterhole with VERY cold...More

1  Thank Peter E
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 11 January 2018

Dear Peter E; Thank you for taking your valuable time to share your comments about your stay at the hotel. I am very sorry that we have not fulfilled your expectations; All your comments are very important for us, since they help us to improve...More

Hotel's Favourite
Reviewed 26 December 2017

My wife and I stayed five nights at the Presidential Intercontinental Hotel. We liked the location of the hotel and its historic neo-colonial Mexican architectural style as opposed to some of the new glass-and-steel hotels that could be anywhere in the world. Our room was...More

2  Thank DMGAmes_Iowa
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 27 December 2017

Dear DMGAmes_lowa; Thank you for your comments and your score. Best regards. Mariluz Arias Guest Service Agent

Reviewed 4 January 2018

The hotel is very nice in a very good location. We loved the rooms, spacious with natural light and a very comfortable bed. Angel did our room and he was the nicest person, he took care of our belongings and the room was always spotless....More

1  Thank bbarrag2
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 5 January 2018

Dear bbarrag2, We thank you for your words and the time you took to share your experience at the Presidente InterContinental Villa Mercedes Merida Hotel following this important platform. Being willing to serve you from the moment you step on our property is a matter...More

Reviewed 24 December 2017

A quiet, upscale and comfortable hotel. We stayed for four nights while we explored Merida. Despite that the building itself is historic, the rooms are well-renovated, clean and spacious. The hotel is in an excellent location where all the other high-end hotels are at. ADO...More

1  Thank Ignis Z
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 4 weeks ago

Dear Ignis Z; Thank you for taking your valuable time to share your comments and your rating about your recent stay at the hotel. All the comments that you have just sent us are very important for us and we will take them into account,...More

Reviewed 10 December 2017

I stayed with a large group (over 45) of coworkers. The service at the saloons and restaurants (great food) was good and the location is awesome. It is near the main avenue and downtown. My only complain is about the gym (too little)

1  Thank Ricardo M
Response from Carlos E, Guest Relations Manager at InterContinental Presidente MeridaResponded 11 December 2017

Dear Ricardo; Thank you for take your value time for give us your score and let us your commets about your stay in the hotel. Best regards. Mariluz Arias Guest Services Agent

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$107 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Merida
#6 Business Hotel in Merida
#8 Luxury Hotel in Merida
#8 Family Hotel in Merida
#16 Romantic Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Merida
#6 Business Hotel in Merida
#8 Luxury Hotel in Merida
#8 Family Hotel in Merida
#16 Romantic Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (249)
Room & Suite (137)
Dining (45)
Pool & Beach (23)
Business Centre & Event Rooms (4)
Questions & Answers
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krdickson87
10 February 2018|
Answer
Response from Carlos E | Property representative |
Dear Krdickson, Thank you for taking the time to post your question through this important platform. The brand of mattresses on which you rested is: restonic comfort care. We are pleased to have met your expectations and... More
1
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DMGAmes_Iowa
27 October 2017|
AnswerShow all 6 answers
Response from VPNor | Reviewed this property |
It is more like 10 usd MAX from the airport with the conversion.
0
Votes
DEIN_VATER
25 June 2017|
AnswerShow all 7 answers
Response from Carlos E | Property representative |
Dear DEIN_VATE, In our property we have a Main Restaurant called Stephens, where you can find a varied menu during lunch and dinner and during breakfast we manage an extensive buffet with a schedule from 6.00 to 12.00 and... More
0
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Room Tips
"Rooms facing the courtyard are quiet."
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"We were on the 5th floor and it was very quiet."
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"Request in writing your reservations."
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"Our room had a view overlooking the pool, I really liked it. the higher the floor the better."
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