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Hacienda Tres Rios

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Traveller (4645)
Pool & Beach (956)
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Certificate of Excellence

About

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Certificate of Excellence
Hacienda Tres Ríos is an environmentally responsible luxury resort that offers exclusive access to the Tres Ríos Nature Park in the Riviera Maya and a very complete All Inclusive Plan. Architecturally acclaimed accommodations, fine dining, and world-class spa services are integrated with breathtaking experiences in Tres Ríos Nature Park. Guests can tour mangrove forests, swim, snorkel, and kayak along winding rivers, or simply unwind on the resort’s tranquil beaches.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Free Internet
Fitness Centre with Gym / Workout Room
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
River View
Park View
HOTEL CLASS
Hotel links
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7,923Reviews
5,089Photos
329Q+A
100Room tips
Traveller rating
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Popular mentions
Had a most amazing experience with my 21 year old daughter on the Sense Adventure with Mirza. I highly recommend this adventure. Even though you are blindfolded, your senses will be opened on this adventure through the jungla de Tres Ríos.
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Hotel's Favourite
This is our second stay at this resort and we love it! Beautiful rooms (we had VERY spacious a 3 bedroom)! Our favorite resort employees were: Rafael by the pool! Fidel in Kitori (Japanese restaurant) Chocolate (entertainment staff) Dillon (kayak tour) Bernardo (buffet) Isabel
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Response from managerhtr, General Manager at Hacienda Tres Ríos
Responded 4 weeks ago
Dear guest: Thank you for taking the time to share your experience at Hacienda Tres Rios. It is always a pleasure to be your host and we hope you come back soon.
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Hacienda Tres Rios is a 5-star resort but far different from most of the other resorts in the Cancun/Playa del Carmen area - its location in an ecological park makes it very isolated but the many different dining choices, pools and beaches and all the resort activities can keep
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Hacienda Tres Rios was just what we needed for a mid-winter warm-up! Beautiful property, lovely weather, delicious food, wonderful staff! All-inclusive is the way to go! No worries - just enjoy. We especially enjoyed on-site amenities including bicycle riding, snorkeling, and
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Review collected in partnership with this hotel
The kayak tour through the mangroves was very enjoyable. Our guides Diego and Andres were patient and thorough with their directions on operating the kayaks. The tour was just enough time for me as a beginner. We even saw an eagle. Looking forward to doing it again.
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHacienda Tres Ríos
The Two Bedroom Suite at the Hacienda Tres Rios
Professional photo exclusively commissioned by TripAdvisorHacienda Tres Ríos
The Two Bedroom Suite at the Hacienda Tres Rios
Professional photo exclusively commissioned by TripAdvisorHacienda Tres Ríos
The Studio at the Hacienda Tres Rios
Professional photo exclusively commissioned by TripAdvisorHacienda Tres Ríos
The One Bedroom Suite at the Hacienda Tres Rios
Professional photo exclusively commissioned by TripAdvisorHacienda Tres Ríos
The One Bedroom Suite at the Hacienda Tres Rios
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123456141
I never have had a problem with the ice in the Restuarants. The ice machine in the buildings seems fine too. The water from the tap is fine for showers, washing your hands etc. I never drink from the tap however. If you ask for a glass of water, the waiters will bring you water that is from a bottled source. Or you can just ask for a bottle of water. They send a person around to the rooms to keep you supplied with bottled water as well. If you run low you just have to ask for more or go to the bar and ask for a couple of bottles.
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You can also get information on the scuba diving on the resor tFaceboo page
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There are certain services and areas that are for members only. Your concierge can explain this to you upon arrival.
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12345666
"Choose a room in the building not connected to the main hotel. The sunrise is stunning."
"We booked through an alternate source. I’m not sure if one area is better than another."
"Try to get a room on the second or 3rd floor, to enjoy the view of the river, pool and Caribbean."
"They have studies up to 3 bedrooms."
"The junior suites are pretty much a standard american hotel room with two beds and a foldout couch bed."
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PRICE RANGE
US$186 - US$493 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda tres rios hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
255
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