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Azul Beach Resort The Fives

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Azul Beach Resort The Fives
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5,359 Reviews from our TripAdvisor Community

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Showing 4,494: English reviews
Oshawa, Canada
Reviewed yesterday NEW

My wife and I visited the resort for a getaway for 8 days from Feb 8-15, 2017. We really liked the resort as it was spacious and spotlessly clean with plenty of dining and swimming options. We liked that we were not required to wear wrist bands as all inclusive guests. Personal identification cards are used instead, which can be...

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Thank Derek G
Reviewed yesterday NEW

In my opinion there is not at all common to find an all inclusive as delicious as this one. The restaurants, the italian, thai, sushi... is amazing including the tacos by the beach. Everything is really clean, there are a LOT of pools and a pretty beach. I highly recommend this place, the service is excellent, our butler Hector was...

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Thank Monica R
London, Ontario, Canada
Reviewed yesterday NEWvia mobile

Feb 9-16 2017 Room: Family of three ( 2.5 year old daughter ) booked a one bedroom suite in Villa 8 ( 812-1 ) with pool view. In my opinion best location. Middle ground to lobby and ocean. Room was big. Full kitchen. Living room and separate bedroom. Two bathroom ( living room was toilet and sink only ). Room...

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1Thank Kelly V
Chester, United Kingdom
Reviewed yesterday NEWvia mobile

We recently visited azul fives came back Thursday morning had an amazing time .. Sister in law got married , were due to get married on the beach but upgraded .. I'd never recommend anybody getting married on azul fives beach as has sun loungers in view we had the sky terrace which was absolutely amazing from start to finish...

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Thank stan438
Montreal, Canada
Reviewed 2 days ago NEW

I couldn't love it here more. The amenities, the staff, the beach and water is cleaner than I've ever seen it before. Classy, comfortable, spacious, spectacular! Food quality has also improved. From the room service to the restaurants, to the pool butlers and attendees to the beach, this is a truly divine space. Special thanks to Gaby, Luis, Edgar, Fabian,...

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2Thank NatalieR514
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

On behalf of all the staff of Azul Fives Hotel By Karisma, thank you for have chosen us to spend your holidays! I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Reviewed 2 days ago NEWvia mobile

The resort and staff were excellent! Franco was our butler and he was always there when we needed him and did more than we could have asked for. Carlos and Ricardo in prestige office were thoroughly available and full of knowledge that kept us happy. Patrice was housekeeping and always surprised us with fun towel arrangements and fitting every need....

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Helpful?
Thank Rob M
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

On behalf of all the staff of Azul Fives Hotel By Karisma, thank you for have chosen us to spend your holidays! I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

St. Albert, Canada
Reviewed 2 days ago NEW

This was our second stay at this resort and after the excellence we experienced last time we were worried that the only way we could go was "down". Absolutely not! The Playa area, The Azul Fives resort location, the beach, the restaurants and the room - wonderful! The best, by far, are the staff - gracious, friendly, welcoming and always...

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5Thank bolasker
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

On behalf of all the staff of Azul Fives Hotel By Karisma, thank you for have chosen us to spend your holidays! I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Nestleton, Ontario
Reviewed 2 days ago NEW

We were thrilled with our stay at the Azul Fives. Our room (a single essence suite) was incredible and well kept. The food was amazing every time. The staff were friendly, helpful and always easy to find. We loved the resort layout and thoroughly enjoyed our walks throughout. The 1910 was a ritual stop every night before it closed to...

Review collected in partnership with this hotel
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2Thank jodiemalcolm
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

On behalf of all the staff of Azul Fives Hotel By Karisma, thank you for have chosen us to spend your holidays! I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Reviewed 2 days ago NEW

At first we were not off to a good start upon arrival. Our room was not ready, so they suggested we go have lunch. A golf cart took us up by the beach to the Oriole Grille... we sat down and waited, and waited.. and waited. Waiter never came to our table. We ended up leaving to go back to...

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5Thank JimperMom
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thank you for sharing such a detailed account of your stay. Your words are genuinely appreciated and will help us make improvements that allow us to continue providing unforgettable experiences. Renaud Pfeifer General Manager

Ottawa, Ontario
Reviewed 3 days ago NEW

An excellent place to relax and recharge. Delicious food, immaculate grounds and very helpful, friendly staff, especially the entertainment crew. We would have liked a continuous trolley as we have mobility issues and our request to move to a more central location was granted. Overall we would rate this an excellent resort and would make a return visit. Highly recommended

Review collected in partnership with this hotel
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Thank dinahforrester
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thank you for your visit and stay at Azul Fives By Karisma Hotel. Thank you also for sharing your feedback with us on your recent experiences we are very happy to know that we could provide you with a relaxing vacation. We cant wait to have you back. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £104 - £720 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives 4*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#38 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives staff and other travellers.
1,078 questions
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Questions? Get answers from Azul Beach Resort The Fives staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Villa 3 on the 3rd floor. This building was central to everything and quiet.”
 of 5 bubbles 448derekg, 18 Feb 2017 | Read review
“The rooms on the bottom floor are better”
 of 5 bubbles , 18 Feb 2017 | Read review
“Go with a one bedroom with a pool view”
 of 5 bubbles bolasker, 17 Feb 2017 | Read review
“Ask to be in building closer to beach”
 of 5 bubbles JimperMom, 17 Feb 2017 | Read review
“Essence area has construction - villas (4,5,6,7) are best and between the beach and the plaza area. Avoid Villa 1 if you go to bed early.”
 of 5 bubbles robbiedigital79, 16 Feb 2017 | Read review
5 of 5