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Grand Velas Riviera Maya

4.3 miles from Playa del Carmen centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$1,152 US$2,181*US$1,029*View Deal
US$1,259*View Deal
US$1,260*View Deal
Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
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    Traveller rating
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    All reviews sen lin ambassador section cocina de autor zen section ambassador pool water journey grand class pool butler concierge ambassador suites kids club clay room ambassador class dreamart photography plunge pool room service all inclusive resort amazing spa four seasons piano bar rooms are huge
    Reviewed 4 days ago via mobile

    The rooms are huge with large patios. The restaurants are fantastic. We have had the best room service we've ever had in an all inclusive resorts that we've been to. Our waiter Fidencio has been the best. When we asked for food and drinks not...More

    Helpful?2
    Reviewed 4 days ago

    I can't say enough about our experience at Grand Velas. The staff went out of their way to make us feel relaxed, happy and well rested. The staff at restaurant Azul was out of this world, all of them are friendly and accommodating. The manager...More

    Helpful?2
    Reviewed 4 days ago

    This was a special treat for my grandson and his mom for Spring Break. I was just going along to spend time with them. What a fantastic suprise trip for me! The resort was absolutely perfect. When I made the reservations I was too late...More

    Helpful?1
    Reviewed 4 days ago

    I am sitting at the pool at the Grand Velas Resort. We heard about the wonderful service here. The pool is rather crowded & when I approached Ignacio about simply finding a place to sit, I was definitely not whisked away where he finds me...More

    Helpful?0
    Response from DirectorGVRM, Director General at Grand Velas Riviera Maya

    Thank you very much for first of all deciding to reserve with us at Grand Velas, and then also for taking a few moments to share your feelings and observations. We are quite pleased that you found our facilities and culinary selection to be amazing,...More

    Reviewed 4 days ago

    We just returned from a nice family trip at Grand Velas with our 4 sons (22,21,18,16). The resort is beautiful. We stayed at the Grand Class - adults only section on the first floor in rooms that faced the ocean and opened out onto the...More

    Helpful?1
    Response from DirectorGVRM, Director General at Grand Velas Riviera Maya

    Suzie, I greatly appreciate that you selected Grand Velas as your place for luxury and family fun. I am elated to know that even though the resort was at full capacity during your stay, you felt that you “were very pleased” with your visit and...More

    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Pool/Beach Area (519)
    Hotel & Grounds (350)
    Room/Suite (283)
    Dining (230)
    Nearby
    Nearby Restaurants
    Saffron
    236 reviews
    .63 miles away
    El Puerto
    99 reviews
    .99 miles away
    Coco's Cabanas
    143 reviews
    .88 miles away
    Piaf Restaurant
    78 reviews
    .03 miles away
    Nearby Attractions
    Delphinus Riviera Maya
    725 reviews
    2.32 miles away
    Playa Punta Esmeralda
    254 reviews
    2.52 miles away
    Arrendadora Turistica Noa
    7 reviews
    2.18 miles away
    Go Natural Explorers
    1,529 reviews
    2.72 miles away
    Questions & AnswersAsk a question
    Michael L
    Is there any tours/excursions to historical sites ? If so where ?
    24 March 2017|
    Answer
    Response from DirectorGVRM | Property representative |
    Dear Michael; Hello from Mexican Caribbean. It is a very interesting question you made and gladly will answer. Ancient Mayan civilization was established all along the Yucatan peninsula 2000 BC leaving as a legacy of ruins... More
    0
    Votes
    ljrsales
    Hi! I was wondering if you have a tennis clinic and painting on ceramics!?
    21 March 2017|
    Answer
    Response from DirectorGVRM | Property representative |
    Hello ljrsales; Greetings from Riviera Maya. Thank you for your interesting question. At our resort we do not have tennis courts although we work together with the next door resort where you can make use of their tennis... More
    0
    Votes
    FourStarHotelGuest
    Since it is hotel policy that pool lounge chairs cannot be saved by "early risers" and then possibly never used, what does hotel staff do to enforce its policy?
    20 March 2017|
    Answer Show all 3 answers
    Response from DirectorGVRM | Property representative |
    Dear FourStarHotelGuest; First l would like to thank you for your interesting question and your concern regarding the sun chairs situation. Our first implementation on this point is a letter where is stated that no one can... More
    1
    Vote
    Room Tips
    "All rooms face the Ocean."
    JohneeM, 1 day agoRead review
    "stay in ambassador if you have any kids"
    Karalyn K, 1 day agoRead review
    "Best views near the lobby but these can be loud too as they sit above the two bars"
    BayHead, 1 day agoRead review
    "I hightly recommend the Zen area for a quieter stay."
    jerembarnes, 3 days agoRead review
    "The Ambassador is for kids, Grand Classe is for adults only"
    Yvonne R, 4 days agoRead review
    "4th Floor in Ambassador offered wonderful ocean views"
    David G, 5 days agoRead review
    "all great!"
    travelwithclass, 7 days agoRead review
    "it was perfect. We were on the jungle side."
    Elizabeth H, 10 days agoRead review
    "If you love to swim or wade, take water shoes."
    rsvpshindig, 10 days agoRead review
    "Top floor rooms have vaulted ceilings and incredible views."
    dinegourmet, 11 days agoRead review
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