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Banyan Tree Mayakoba

Overview
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Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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About
Description
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, More rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair access
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
On the Beach
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
On the Beach
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Number of rooms
122
Price range
US$632 - US$2,101 (Based on Average Rates for a Standard Room)
Also Known As
Banyan Tree Mayakoba Hotel Playa Del Carmen
,
Banyan Tree Mayakoba Mexico/Riviera Maya - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Nearby
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Reviews & more
2,594Reviews
3,522Photos
113Q+A
100Room tips
Traveller rating
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Show reviews that mention
The 1 BR Spa Villa was sublime- a private compound with bedroom, detached living room, hot tub, pool, and massage chair deck. So many places to chase or hide from the sun, all in private. You can wear whatever (or as little) as you want when you're 'Home", and the beach and rest
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded yesterday
Dear Susan L, Thank you for your wonderful feedback! It was an honor to host your holiday and thank you for recommending us with all Trip Advisor followers. We look forward to welcome you soon! Peter Hechler General Manager gm-mayakoba@banyantree.com
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The resort has such incredible service - in all areas, from the welcome, to the golf carts that shuttle you around the property to the cleaning crew. Everyone! We had a chef who prepared kosher food for us every night and omelets for us every morning - it made the trip 5-star.
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded yesterday
Dear Guide61372348306, Thank you for taking the time to share your experiences with the Trip advisor community, I truly appreciate your comments and have carefully read your feedback, thank you for helping to raise your awareness in order to achieve further improvements. Again, many thanks for your feedback and still hope to welcome you back in the near future in our Sanctuary for the Senses. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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Villas are beautifully maintained and worth the money. Customer service is excellent. Transportation within the complex is abundant. Love the bicycles for each villa. Heated pool and jacuzzi are good. Calm and soothing birds singing all the time. Hammock is lovely - right next to
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded yesterday
Dear Kiran Kumar D, Thank you for taking time to post your review about our resort. We are happy that you enjoyed your stay and share your experience with others. We are looking forward to welcome you back at any Banyan Tree in the future. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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Overall great experience and excellent service! Facilities and grounds are spectacular and well maintained. Saffron is one of the best restaurants in the region. Could use some improvement in rooms, including more lighting, trash receptacles, electrical outlets, and bathrooms cou
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded yesterday
Dear Sunshine30892623817, Thank you for your feedback! It was an honor to host your holiday. We are delighted that you enjoyed your stay and thank you for recommending us with all Trip Advisor followers. We look forward to welcome you back at Banyan Tree Mayakoba. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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This property exceeded our expectations which were high due to the price point. Our villa was large with a private pool and hot tub which were very nice additions and increase the overall privacy of our experience. Everyone was very friendly and the overall service was spectac
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Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded yesterday
Dear Volleyball_Parent, Thank you for sharing your experiences of your recent vacation, It is indeed a pleasure to receive such a nice review highlighting our, facilities and service. We would all be very pleased to have you back for another amazing vacation in our Sanctuary for the Senses. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBanyan Tree Mayakoba
The Bliss Pool Villa at the Banyan Tree Mayakoba
Professional photo exclusively commissioned by TripAdvisorBanyan Tree Mayakoba
The Bliss Pool Villa at the Banyan Tree Mayakoba
Bedroom in garden villa
Lounge bed outside Garden Villa
Room 111
Previous
Does this resort have a kids 5 and under eat free policy? I see that meal plans are 50% of the adult price for kids 6-12, but does that mean kids 5 and under eat free? I have stayed at the Rosewood Mayakoba and kids under 5 eat free there, so I am wondering if Banyan Tree has a similar policy.
Not sure as our kids are teenagers. Wasn't aware they had meal plans at BT, except for the breakfast buffet.
0 votes
How far away is town? Is it safe to walk to nearby restaurants or is it advisable to take cabs?
Dear LM77WashingtonDC, Playa del Carme is the nearest city to Banyan Tree. Within 15min by car. The Fifth Avenue is the most popular area, where you can walk around and visit most of the know restaurants in the city. This is a long pedestrian street where you can enjoy an ice cream, the Mexican playful way of offering services and even artist expose their paintings. There is no need to take a cab from one restaurant to another. Kind regards, Peter Hechler General Manager
0 votes
Do they have paddleboards, kayaks, and/or Hobiecats?
Dear Hope G, Certainly, you will find kayaks, paddle boards and a catamaran for 4 persons available at Banyan Tree beach. Kind regards, Peter Hechler General Manager
0 votes
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I would like to have flowers delivered to a guest. Any recommendations of florists in the area? Tried the concierge but no answer.
Dear Hope G, We deeply apologize for the delay in our assistance with your request. We will be happy to assist you with your flowers request, would you be so kind to let us know more details of what you are looking for and call us +52 984 877 36 88 Ext. 7341. Kind regards, Peter Hechler General Manager
0 votes
Can the twin beds in the rooms be moved and combined into a king bed?
Dear Ellen H, Yes, we can combine the twin beds into a king bed. Kind regards, Peter Hechler General Manager
0 votes
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Previous
"Pricing varies from mid range to Luxury depending on size and season."
"All the villas are amazing. It is about location. Beachfronts are out of this world. Lagoon villas can be a bit "buggy"."
"I believe that all of the villas are gorgeous! You can't go wrong."
"There are no bad room options at this hotel so no need to upgrade to have a great experience."
"sunset villa is a great option as it enables you to retreat to your own pool after a day at the beach, with the sun still shining on you."
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