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Hotel Xcaret Mexico

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About

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Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
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3,760Reviews
5,984Photos
1,016Q+A
100Room tips
Traveller rating
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Popular mentions
I don't know what I can say that hasn't already been said! This place is heaven! The grounds are beautiful and the All Fun Inclusive concept is spot on! Ten days was just enough time to do all the parks and get a few rest days in. We stayed in the adults only Fuego and it was
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The check in was a little long. I had a really nice sales pitch from a very friendly gentleman, but again too long. After the flight and ride from the hotel I wanted to get to my room. The property was nice and clean. There were plenty of swimming pools. Not much of a beach but
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Hotel is huge and beautiful. Oceanview suite has a very nice balcony with a nice view. Service is excellent. FOOD and DRINKS are just out of this world!! We were in heaven. We did visit 4 parks in 7 days, so we did not have much time to enjoy the hotel as much as we would've
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Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico
Responded yesterday
Dear kimamy004, Thank you so much for your kind comment, we were grateful to be part of such a memorable stay but at the same time we´re sorry you don´t have enough time to enjoy this Mayan Paradise, also we hope you´ve been rested well after every day´s adventure in our fantastic parks. We want your next stay to be longer so that you can enjoy and relax all over the resort creating brand new memories from this little piece of heaven. Sincerely, Jorge Ducoing Hotel Director Hotel Xcaret México
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+4
I don't know how I'm ever going to go anywhere else?!?!?! This was my second time staying at Hotel Xcaret. We visited for a week in Feb 2018, shortly after it opened and returned again this month. Honestly, this is the most beautiful hotel with the best food, best views,
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Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico
Responded yesterday
Dear relaxingonthebeach, Thank you for taking the time to review your recent stay with us at Hotel Xcaret Mexico. We always appreciate feedback we were delighted to read your kind comments and to realized that you rated your time with us so very highly and enjoyed our enviable gastronomic offer Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through Dazahet and Gabriela´s service. We look forward to welcoming you back . Sincerely, Jorge Ducoing Hotel Director Hotel Xcaret Mexico
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This resort is fantastic. The food was phenomenal and there is so much to do. If you want a quiet day, you can have one. If you have kids, they will be kept busy. On site childcare will allow for couple time as well. All of the parks are included in the fee. The breakfast
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Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico
Responded 2 days ago
Dear emrgfoc, Thank you very much for taking the time to share your experience. We are thrilled to know that every single member of your family had a great time. We take pride in our product because we believe that providing you with a smooth experience where you only need to worry about enjoying every second of your stay, makes the difference along with the warm service our staff provides every day. We are sorry to hear that the presentation was not what you expected and we will be taking into consideration the feedback in regards this and the service at the concierge desk. Thank you for choosing us as the destination of your holidays, we are looking forward to welcoming you back into paradise. Sincerely, Jorge Ducoing General Manager Hotel Xcaret México
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View from our Balcony
View from balcony of Fuego river view.
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Dear Zallberg, Thank you for your inquiry, in order to enhance the experience of your stay, I would suggest booking in advance activities such as the tours to the archeological sites, Xel-Ha park, Xenotes and Xoximilco tours. In regards to the gastronomic offer Teatro del Rio, Xingao and Cuevas requires to book in advance, we will contact you directly in order to assist you designing your experience and answering all your doubts. Sincerely, Silvia Luevano Guest Service Manager Señior Hotel Xcaret Mexico
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Dear Darlene Q, The nearest airport is the Cancun International Airport located approximately 1 hour away from the resort. Sincerely, Silvia Luevano Guest Service Manager Señior Hotel Xcaret Mexico
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Dear Ruanne V, Thank you for your question, at Fuego you will be able to enjoy 2 private pools and a restaurant that offers an amazing culinary experience. You will also have a personal butler to assist you throughout your journey with us. If there is anything else we may assist you with please let us know. Best regards, Silvia Luevano Guest Services Manager Senior Hotel Xcaret México
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Dear Emily750, Good evening we will contact you directly in order to provide you with all the information in regards to your doubt. Kind Regards Silvia Luevano Guest Service Manager Señior Hotel Xcaret Mexico
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Dear Todd, Thank you for your question, cribs are available for all the suites except the Only Adults area, it´s only necessary to request it prior to your arrival, we´ll be delighted to receive all of your family with us. Sincerely, Silvia Luevano Guest Service Manager Señior Hotel Xcaret Mexico
1 vote
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"We had the oceanview suite, and it was perfect."
"Ask for Casa Tierra. It's the best in my opinion but every single room and location is stunning!"
"There is not a bad view in the whole resort. There is so much detail in the design from garden view to ocean view you can't go wrong."
"Our room was in building Espiral, we didnt hear the construction noise."
"We stayed in agua building and found it quiet "
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PRICE RANGE
US$402 - US$882 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
900
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