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Hacienda del Secreto

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Hacienda del Secreto
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75 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Best vacation EVER! Loved the team at Hacienda del Secreto. Loved the privacy of a small resort. Loved our stay in Villa Tortuga! So relaxing and beautiful. Wouldn't change a thing and cant wait to come back!!

Helpful?
1 Thank Kim M
1 review
Reviewed 2 weeks ago

If you want the best service, the best food, the best private pool, the best bed and pillows you want Villa Sarita! There is not one negative thing I can say about this resort. The personal service level is outstanding and the amazing food makes you excited for each meal. I will never go anywhere in Mexico again but here.

Helpful?
Thank Sherri W
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Sherri W! Thank you so much for your review of your stay at Hacienda del Secreto in Villa Sarita! We love that you enjoyed your time with us and that you will be going back to visit us again next time you are traveling in Mexico! We appreciate you! Saludos, Allison Janssen Marketing and Social Media Manager Hacienda del... More 

Huntington Beach, California
1 review
Reviewed 2 weeks ago

Everything was perfect. The location is worth every penny. We were 2 families totaling 10 ( 4 adults 6 kids) and there was plenty of space. The kitchen is capable if you want to cook for yourself but ordering from Their kitchen is ideal because then you have more time for the beautiful beach. We hardly left the property for... More 

Helpful?
Thank dublin942016
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Dublin942016, Thank you so very much for your review! We are so pleased to hear that your group really enjoyed your stay and that our services made "together time" more bountiful! We hope you all come back and visit us again! Saludos, Allison Janssen Marketing and Social Media Manager Hacienda del Secreto More 

CO
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 October 2016

I visited Hacienda Del Secreto over the holidays in December of 2014 with 8 family members and returned this October for a yoga and meditation retreat. As an avid and discriminating traveller I can assure you that both experiences were wonderful. It is located on a beautiful and private white sand Caribbean beach with easy entry for swimming and opportunities... More 

Helpful?
Thank juliasmama
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Juliasmama! Wow! Thank you so very much for taking the time to give us your review of your stays with us at Hacienda del Secreto! We are so grateful that you have found both of your experiences to be so wonderful! Getting to provide a space for our guests to truly unwind, be at peace and simply enjoy life... More 

1 review
Reviewed 19 October 2016

This place is truly heaven on Earth. The staff and location are simply fantastic. The accommodations are straight out of lifestyles of the rich and famous. Views from every room, a private pool, clean gorgeous beaches, kayaking & snorkeling included, the decor inside the villas is amazing, hammocks to relax in, exceptional private location.... you will never want to leave.... More 

Helpful?
Thank Tonya K
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Tonya K! Thank you so much for your review of your stay with us at Hacienda del Secreto! We are sincerely so pleased that you enjoyed your stay and want to come back for another visit! We do our absolute best to ensure our guests have the best experience with us, and from the sounds of it, you did!... More 

Southlake, Texas
1 review
Reviewed 15 August 2016

What an incredible week we had at Hacienda del Secreto! Our family of 4, along with another family of 4, stayed a week in Casa Canteena and we LOVED it! Mauricio, the Guest Services Director, did an excellent job making sure that all of our needs and wants were taken care of throughout our stay. Mauricio and ALL of the... More 

Helpful?
Thank TheGarzaFam
CDS-HDS, Owner at Hacienda del Secreto, responded to this review

Thank you so very much for being our guests and for such a glowing review. We hope to see you back in the very near future!!!! Until then, take care!!! Doy More 

Bastrop, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2016

This villa complex is right on the Caribbean with five private villas on the grounds! Each has its own pool and jacuzzi. Nothing like walking out our our villa door and having the beautiful beach and blue water right there. The villa grounds boast a beautiful palapa with a gaming area. There is also a workout facility for those so... More 

Helpful?
Thank foxmarci
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Marci! Wow! Great! Thank you for your review! We are always happy to have you as our guest! We pride ourselves on our service, so we are very pleased that you found it to be "phenomenal"! Thank you! Also, we agree. Nothing beats walking outside to greet the sun, caribbean blue water and white soft sand every morning, right... More 

Fort Worth, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2016

We just returned from a week stay at the Casa Canteena, and needless to say, what a great place! As numerous reviews have already mentioned, Mauricio is awesome! He's down to earth and doesn't try to push anything on you. The two maids were very nice, and even sang happy birthday to my wife (in spanish of course). Really the... More 

Helpful?
Thank DirkinTexas
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello DirkinTexas, Thank you very much for your review! We are sorry that you noticed a smell on arrival. Maybe something coming down-wind? Whatever it was, we are glad some candles remedied the odor. We are glad atleast one of you caught a Mama Turtle laying her babies on our beach! It is such an amazing experience! In terms of... More 

Loveland, Colorado
1 review
Reviewed 15 June 2016

So our catch phrase the entire trip #itdoesn'tsuck. Wowzers this place is amazing. From the minute you walk through the doors you are looking at the ocean views. The memories we created that week. Our sincere appreciation to Mauricio, Juan, Manuel, Ruso, Mina and all the STAFF at Del Secreto. Thank You for helping make our trip truly something we... More 

Helpful?
Thank Iloverealestate
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Iloverealestate, Your catch phrase literally makes us laugh every time we heard it, or now see it online! We agree, life at HDS definitely #doesn'tsuck !:) But, really, thank you so much for your review! We are so pleased that y'all enjoyed your time and it #didn'tsuck. Too funny. I can't get away from the Hashtag. It is just... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2016

We were lucky enough to stay at Hacienda del Secreto in the Palapa Suite for two and our friends and family occupied the Casa Umakha. We could not say more about this resort - the beach is fantastic and the small collection of villas in Hacienda Secreto all have views of the beach, private pools and yet lots of privacy... More 

Helpful?
Thank Cchill2012
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Cchill2012, Thank you so much for your review! We feel "lucky" to have had you as our guest! So thank you! We are so very pleased that you had a wonderful vacation and that our services met your expectations! We look forward to serving you again! And- if you happen to be in need of another vacation this year,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Hacienda del Secreto is a complex of 5 beachfront villas, each with their own private infinity swimming pool overlooking the beautiful Caribbean Sea. We offer all the services and amenities of a hi-end hotel along with the comforts of being at home. Our amenities include professional massage/spa therapists, concierge, chef services, babysitting, 24 hour security, wireless internet and much more! ... more   less 

Additional Information about Hacienda del Secreto

Address: Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £238 - £792 (Based on Average Rates for a Standard Room)
Number of rooms: 26
Also Known As:
Hacienda Del Secreto Mexico/Riviera Maya - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda del Secreto staff and other travellers.
5 questions
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Kamloops, Canada
over a year ago

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Questions? Get answers from Hacienda del Secreto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa Sarita has the best views from the rooms and the pool.”
 of 5 bubbles 612sherriw, 15 Nov 2016 | Read review
“Beachfront for sure is the way to go.”
 of 5 bubbles dublin942016, 14 Nov 2016 | Read review
“The entire property is one of the coolest places we have stayed, not a bad room inthe entire place.”
  • Our crew from the patio!
 of 5 bubbles Iloverealestate, 15 Jun 2016 | Read review
“All the villas, even the ones back from the beach have outstanding views!”
 of 5 bubbles Cchill2012, 12 Jun 2016 | Read review
“Stayed in Casa Sarita. Fabulous.”
 of 5 bubbles DimB_13, 14 Apr 2016 | Read review
5 of 5