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Hacienda del Secreto

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79 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Rockville, Maryland
Reviewed 4 weeks ago

Wow, absolutely loved it. We rented the Sarita villa. Private ocean front pool. My guest and I stayed in the third floor master suite. I invited 8 other friends to come stay at the villa. We all had a great time. Management caters to any needs. The maids were right on time daily and came back to clean for us/do...

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Helpful?
Thank thed0nster
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Don, Thank you so very much for your kind review! We are absolutely so pleased that you and your guests enjoyed your stay with us! Thank you for mentioning the work of our management team. We do indeed do our very best to cater to any needs of you, our guests! So, we are very happy that we met...

Denver, Colorado
Reviewed 26 December 2016

A beautiful spot that served fantastic food for all 3 meals. The casitas were very nice but could use some basic updating. Putting away cell phones and laptops during vacation is always a nice idea but the reality is that many of us need a few minutes of internet time to put out fires and even look up local attractions...

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Helpful?
Thank Matt G
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Matt G, Thank you very much for your review. Unfortunately, our internet simply does not compare to the internet and wifi connections available stateside, but we always do our best to improve where we can. We value your input and will continually work on the quality of our internet connection at our boutique beach front resort. We too need...

Reviewed 18 December 2016

Just got back from a week at the Tortuga Villa. Could not ask for a better experience. The villa exceeded our expectations. Mauricio and Felipe were more than accommodating. The food at the Palapa was a 5 star. The beach was one of the best. The staff responded to our every need. Highly recommend it.

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Helpful?
Thank Lo B
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Lo B! Thank you so much for your response! We are so very pleased that you enjoyed your stay and we hope you return again this year, in 2017! I will definitely pass on the message to Mauricio and Felipe for a job well done! Thank you again:) Happy New Year to you and your family, Allison Janssen Marketing...

Annapolis, Maryland
Reviewed 16 November 2016

Best vacation EVER! Loved the team at Hacienda del Secreto. Loved the privacy of a small resort. Loved our stay in Villa Tortuga! So relaxing and beautiful. Wouldn't change a thing and cant wait to come back!!

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1Thank Kim M
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Kim! Thank you so very much for your review of HDS! We are so very pleased to hear that you enjoyed the privacy our Villas offer and the beauty of our Mayan Riviera. We are excited for your return! Until then, our best to you and your family! And a warm holiday season! Saludos, Allison Janssen Marketing and Social...

Reviewed 15 November 2016

If you want the best service, the best food, the best private pool, the best bed and pillows you want Villa Sarita! There is not one negative thing I can say about this resort. The personal service level is outstanding and the amazing food makes you excited for each meal. I will never go anywhere in Mexico again but here.

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Helpful?
Thank Sherri W
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Sherri W! Thank you so much for your review of your stay at Hacienda del Secreto in Villa Sarita! We love that you enjoyed your time with us and that you will be going back to visit us again next time you are traveling in Mexico! We appreciate you! Saludos, Allison Janssen Marketing and Social Media Manager Hacienda del...

Huntington Beach, California
Reviewed 14 November 2016

Everything was perfect. The location is worth every penny. We were 2 families totaling 10 ( 4 adults 6 kids) and there was plenty of space. The kitchen is capable if you want to cook for yourself but ordering from Their kitchen is ideal because then you have more time for the beautiful beach. We hardly left the property for...

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Helpful?
Thank dublin942016
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Dublin942016, Thank you so very much for your review! We are so pleased to hear that your group really enjoyed your stay and that our services made "together time" more bountiful! We hope you all come back and visit us again! Saludos, Allison Janssen Marketing and Social Media Manager Hacienda del Secreto

CO
Reviewed 23 October 2016

I visited Hacienda Del Secreto over the holidays in December of 2014 with 8 family members and returned this October for a yoga and meditation retreat. As an avid and discriminating traveller I can assure you that both experiences were wonderful. It is located on a beautiful and private white sand Caribbean beach with easy entry for swimming and opportunities...

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Helpful?
Thank juliasmama
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Juliasmama! Wow! Thank you so very much for taking the time to give us your review of your stays with us at Hacienda del Secreto! We are so grateful that you have found both of your experiences to be so wonderful! Getting to provide a space for our guests to truly unwind, be at peace and simply enjoy life...

Reviewed 19 October 2016

This place is truly heaven on Earth. The staff and location are simply fantastic. The accommodations are straight out of lifestyles of the rich and famous. Views from every room, a private pool, clean gorgeous beaches, kayaking & snorkeling included, the decor inside the villas is amazing, hammocks to relax in, exceptional private location.... you will never want to leave....

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Helpful?
Thank Tonya K
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Tonya K! Thank you so much for your review of your stay with us at Hacienda del Secreto! We are sincerely so pleased that you enjoyed your stay and want to come back for another visit! We do our absolute best to ensure our guests have the best experience with us, and from the sounds of it, you did!...

Southlake, Texas
Reviewed 15 August 2016

What an incredible week we had at Hacienda del Secreto! Our family of 4, along with another family of 4, stayed a week in Casa Canteena and we LOVED it! Mauricio, the Guest Services Director, did an excellent job making sure that all of our needs and wants were taken care of throughout our stay. Mauricio and ALL of the...

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Helpful?
Thank TheGarzaFam
CDS-HDS, Owner at Hacienda del Secreto, responded to this review

Thank you so very much for being our guests and for such a glowing review. We hope to see you back in the very near future!!!! Until then, take care!!! Doy

Bastrop, Texas
Reviewed 27 July 2016

This villa complex is right on the Caribbean with five private villas on the grounds! Each has its own pool and jacuzzi. Nothing like walking out our our villa door and having the beautiful beach and blue water right there. The villa grounds boast a beautiful palapa with a gaming area. There is also a workout facility for those so...

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Helpful?
Thank foxmarci
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Marci! Wow! Great! Thank you for your review! We are always happy to have you as our guest! We pride ourselves on our service, so we are very pleased that you found it to be "phenomenal"! Thank you! Also, we agree. Nothing beats walking outside to greet the sun, caribbean blue water and white soft sand every morning, right...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Hacienda del Secreto is a complex of 5 beachfront villas, each with their own private infinity swimming pool overlooking the beautiful Caribbean Sea. We offer all the services and amenities of a hi-end hotel along with the comforts of being at home. Our amenities include professional massage/spa therapists, concierge, chef services, babysitting, 24 hour security, wireless internet and much more! ... more   less 

Additional Information about Hacienda del Secreto

Address: Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £241 - £804 (Based on Average Rates for a Standard Room)
Number of rooms: 26
Also Known As:
Hacienda Del Secreto Mexico/Riviera Maya - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda del Secreto staff and other travellers.
6 questions
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Kamloops, Canada
over a year ago

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Questions? Get answers from Hacienda del Secreto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sarita infinity pool is awesome!”
 of 5 bubbles thed0nster, 23 Jan 2017 | Read review
“Villa Sarita has the best views from the rooms and the pool.”
 of 5 bubbles 612sherriw, 15 Nov 2016 | Read review
“Beachfront for sure is the way to go.”
 of 5 bubbles dublin942016, 14 Nov 2016 | Read review
“The entire property is one of the coolest places we have stayed, not a bad room inthe entire place.”
  • Our crew from the patio!
 of 5 bubbles Iloverealestate, 15 Jun 2016 | Read review
“All the villas, even the ones back from the beach have outstanding views!”
 of 5 bubbles Cchill2012, 12 Jun 2016 | Read review
5 of 5