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04/06/2017 05/06/2017
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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$378
          US$341
          Great Deal
          US$349
          US$349
          Traveller (3795)
          Pool & Beach (1005)
          Dining (589)
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          1,353 reviews
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          Overview
          • Excellent73%
          • Very good17%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “las ventanas” (386 reviews)
          “the grill” (537 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Royal Hideaway Playacar
          Hotel deals
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,981)
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          1 - 5 of 3,981 reviews

          Reviewed yesterday

          My husband and I stayed at the RH for 2 glorious weeks with another couple. We couldn't fault the service level and location and overall we found the hotel and staff fantastic. The beach was beautiful with clear blue seas most of the time we...More

          Thank swirly2017
          Reviewed yesterday via mobile

          Having just returned from 14 nights at The Royal Hideaway I can confirm what a great resort this is . This is our 10th or so trip to the Riviera Maya previously with teenagers , without them this year it gave us the opportunity to...More

          1  Thank Simon F
          Reviewed 2 days ago

          Staff is extremely quick and friendly going above and beyond to please. They even decorated my room and arranged multiple Birthday surprises. Having a concierge right outside the door was so convenient. The hotel was exquisite and extremely comfortable. Food options were great and varied....More

          Review collected in partnership with Barcelo Hotels & Resorts
          Thank elizabethmE7509UZ
          Response from Community_Manager_RH, Community Manager at Royal Hideaway Playacar

          Dear elizabethmE7509UZ, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Royal Hideaway. You will always be welcome here, as your new home from...More

          Reviewed 2 days ago

          Our third visit to this Resort - and we were not disappointed. Despite minor glitches here and there - overall service provided is excellent, and the employees are all willing to engage in personal conversations showing an interest in their guests. The food served is...More

          Review collected in partnership with Barcelo Hotels & Resorts
          5  Thank 323delzan
          Response from Community_Manager_RH, Gerente at Royal Hideaway Playacar

          Dear Valued Guest, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Royal Hideaway. You will always be welcome here, as your new home...More

          Reviewed 3 days ago via mobile

          Stayed for 4 nights in May as part of a company rewards trip. The location, facilities and room were fantastic. Food was beyond my expectations- fresh, tasty and plentiful. The resort is clean and the pools, bars and restaurants are first class. We had a...More

          1  Thank Charlie W
          Response from Guest_Experience_RH, Community Manager at Royal Hideaway Playacar

          Dear Charlie W, Thank you for sharing with us your experience at Royal Hideaway Playacar. We extend our apologies for the difficulties you experienced during your stay. The lack of follow up you are describing is a weak point we are now targeting. It is...More

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          5,348 reviews
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$291 - US$660 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Romantic Hotel in Playa del Carmen
          • #14 Green Hotel in Playa del Carmen
          • #18 Top resorts Hotel in Playa del Carmen
          • #18 Family Hotel in Playa del Carmen
          • #24 Spa Hotel in Playa del Carmen
          • #27 On the Beach Hotel in Playa del Carmen
          • #27 Luxury Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 201
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Barcelo, Expedia, Priceline, Hotwire, Booking.com, Travelocity, TravelUp, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Royal Hideaway Playacar And Occidental Resorts ,
          • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
          • Royal Hideaway Playa Del Carmen ,
          • Royal Hideaway Mexico ,
          • Occidental Royal Hideaway ,
          • Royal Hideaway Playacar Mexico/Riviera Maya - Playa Del Carmen
          Add Photo Photos
          Traveller (3795)
          Pool & Beach (1005)
          Dining (589)
          Room & Suite (430)
          Hotel & Grounds (1897)
          Bathroom (42)
          Family and Play Areas (18)
          Business Centre & Event Rooms (18)
          Nearby
          Viva Wyndham Maya
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          .25 miles away
           
          Hotel Riu Playacar
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          Allegro Playacar
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          Nearby Restaurants
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          L'Atelier
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          Dona Aurelia sabores Mexicanos
          101 reviews
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          Nearby Attractions
          Riviera Maya
          550 reviews
          .18 miles away
          San Miguel
          337 reviews
          .97 miles away
          Plaza Playacar
          426 reviews
          .25 miles away
          Xaman Ha Aviary
          206 reviews
          .82 miles away
          Questions & AnswersAsk a question
          Chantel B
          Is there a limit to the times you can eat at the a la carte restaurants? Is it easy to make reservations? Are there any non buffet options for lunch? Our preference is not to eat at a buffet whenever possible.
          23 May 2017|
          Answer
          Response from 1diva | Reviewed this property |
          You can dine at any restaurant as often as you wish, as all of the restaurants are a la carte for dinner.A breakfast buffet is offered as well as an a la carte breakfast.The only buffet is offered during Mexican fiesta night... More
          0
          Votes
          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          22 May 2017|
          What is your answer?
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          cstewart924
          Do you have standup paddle boards?
          22 May 2017|
          Answer
          Response from Community_Manager_RH | Property representative |
          Hola! We have an external company called "ProDrive" which can provide you this service.
          0
          Votes
          Google Translation
          Room Tips
          "Avoid ground floor if you can as the rooms are darker due to trees."
          Read review
          "every room and building seemed to have a amazing view of some part of the resort."
          Read review
          "the second floor rooms facing the ocean would appear to be the nicest rooms at the property."
          Read review
          "All rooms are well located and you can either be near the beach or near the restaurants."
          Read review
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