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Royal Hideaway Playacar

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Royal Hideaway Playacar
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3,782 Reviews from our TripAdvisor Community

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Showing 3,304: English reviews
Montreal, Canada
Reviewed yesterday NEW

We decided to treat ourselves by going to the Royal Hideaway Playacar and enjoyed every minute of it! From the moment we arrived at the airport to the moment we left, the staff made us feel special. A private van brought us to the hotel were we were greeted with sparkling wine and a more than welcome warm towel. No...

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1Thank Sakina B
Denver
Reviewed yesterday NEW

Stayed 9 days starting Super bowl Sunday. Check in was smooth, and our room was ready. The resort is on the small side which made for a nice relaxing time. There are no elevators and some of the villas are 3 story. The pool staff were amazing! Ceaser, John & David went over and above to make us feel at...

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1Thank tommS1543RA
Tallahassee, FL
Reviewed yesterday NEW

I've waited a bit before writing this review, as I wanted to trip to settle in. There were definite positives and negatives about the Royal Hideaway. The hotel was mostly finished with their remodeling, but they were experiencing issues with some of them (like the ceiling in our bathroom leaking from a clogged AC drain line, which they addressed immediately....

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2Thank Tallahassee-Bob
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

We visited the Royal Hideaway the first full week of February, arriving Super-bowl Sunday. Check in was smooth and lovely and our room was ready upon arrival (we arrived at 3pm). The resort is on the smaller side, so walking from the entrance to the beach is rather short. We were placed in a room closest to the beach as...

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1Thank MCLovestotravel
St. Louis, Mo
Reviewed 3 days ago NEW

We stayed at the Royal Hideaway for a week (Feb 5) with 3 other couples. This resort is really beautiful, the grounds, pools, and beach are fabulous. We had a wonderful time and enjoyed our stay, it was a great fit for us. The resort has a relaxing atmosphere but it was never boring. We met lots of lovely people...

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1Thank trvlover_9
Michigan
Reviewed 4 days ago NEW

My wife and I are experienced travelers to the Caribbean. In addition to several cruises, we have stayed on Cozumel (Presidente Inter-Continental), in Playa Del Carmen (3 times at "The Royal") and in the Dominican Republic (Iberostar Grand Hotel Bravaro). We always include TripAdviser reviews in our vacation decision, so it is our turn to contribute. ARRIVAL/DEPARTURE: After a 75...

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3Thank MichiganVisitor
Reviewed 4 days ago NEW

My girlfriend and I just returned from an amazing 5-night stay at the R.H. Playacar. From the moment we got there with the champagne reception to the day we left, everything was 5 star treatment. Our villa's personal concierge (each villa has one) Johanna was fantastic and made our stay as pleasant and easy as possible, including arranging a special...

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Thank Steve V
Bismarck, North Dakota
Reviewed 4 days ago NEW

What an amazing adults only resort. Absolutely beautiful, clean, friendly, amazing beach, service and food! If you're looking for a truly relaxing vacation, this is it. We've been to several over the years in this area and this ranks in the top two. The simple fact that they have so many return guests tells you everything you need to know....

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Thank pheringer
Reviewed 4 days ago NEWvia mobile

First, let me just say I never write reviews but I read everyone else's all the time. This place is so amazing that I felt compelled to write a review!! I have been wanting to come to Playa del Carmen for at least 7 years and I finally got my husband to take the plunge this year to celebrate our...

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Thank Danielle C
AVON LAKE
Reviewed 5 days ago NEW

I don't normally write reviews. However, I felt this visit really warranted one. The hotel proudly touts their status as a Leading Hotel In The World. I have stayed at many of these properties. I know where the line is that separates a good and a great hotel. These type of properties tend to be classic, unique and provide world...

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2Thank GREGORY M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £272 - £574 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Hideaway Playacar 4.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#12 Romantic Hotel in Playa del Carmen
#13 Business Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#18 Family Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#21 Luxury Hotel in Playa del Carmen
#21 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Royal Hideaway Playacar staff and other travellers.
439 questions
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Questions? Get answers from Royal Hideaway Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very small resort so all the rooms are fairly close the the beach”
 of 5 bubbles tommS1543RA, 19 Feb 2017 | Read review
“The property is long so if the pool and beach are priorities, try to get a villa closer to those areas.”
 of 5 bubbles stevev404, 16 Feb 2017 | Read review
“If you go for a afternoon nap stay away from the pool. 4 pm entertainment at the pool”
 of 5 bubbles pleasantrun81, 9 Feb 2017 | Read review
“The hotel has a very small footprint; therefore, all rooms are in very close proximity to the pools, beach and restaurants.”
 of 5 bubbles 1diva, 6 Feb 2017 | Read review
“Request a room in an interior building”
 of 5 bubbles KFishOntario, 2 Feb 2017 | Read review
5 of 5