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Royal Hideaway Playacar

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Traveller (4589)
Pool & Beach (1158)
Dining (699)
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Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“las ventanas”(424 reviews)
“the grill”(624 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Offers from Royal Hideaway Playacar
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Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,939)
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4,240 results
Traveller rating
3,080
748
251
106
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3,080
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251
106
55
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1 - 5 of 4,240 reviews
Reviewed today

This is a great place to stay - excellent service, clean , good food , nice beach, very personable. I always felt safe, we would definitely come back and stay again. would liked to have a little more music at the main pool but it...More

Review collected in partnership with this hotel
Thank Chad V
Hotel's Favourite
Reviewed 6 February 2018

Firstly, what is great about the hotel; the staff are amazing, they just could not do enough for you! The idea of seven different themed restaurants was good so you didn't feel shut in to one eatery all the time, the best for me being...More

9  Thank Bryan L
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 7 February 2018

Dear Bryan, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation,...More

Reviewed yesterday

Very bad experience with the front desk. I got charged for a cigar that I purchased cash on the beach on my room. Room smelled like dead rat. Wouldn't go back. Also if you want to go to a hotel and have fun this is...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank OMID1992
Reviewed yesterday

A month ago, the Coulter’s spent two glorious weeks (March 10 through 24, 2018) at the Royal Hideaway Playacar. This was our eleventh visit to the Royal Hideaway (a “second home”) and certainly our best vacation ever. A huge thankyou to all the Royal Hideaway...More

Review collected in partnership with this hotel
1  Thank GLENN C
Reviewed 2 days ago

We were definitely some of the youngest people which for us was nice. I liked that it was adults only, small pools close by the room. The food was excellent and the service and drinks were great! The only complaint is our dinner reservations were...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Erika F
Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday

Dear Erika, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation,...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$379 - US$657 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$379 - US$657 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4589)
Pool & Beach (1158)
Dining (699)
Room & Suite (522)
Family and Play Areas (21)
Amenities (13)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Pipedreamers
19 April 2018|
AnswerShow all 3 answers
Response from 1diva | Reviewed this property |
While there is complete accessibility throughout the property, here is a little tip to help with access to Azia , the Asian restaurant .Use the ramp which is located to the left of Bar Allegria( if you are facing Allegria... More
1
Vote
Angela H
19 April 2018|
Answer
Response from djmfoodies | Reviewed this property |
go tot he website and connect there
0
Votes
Richard M
18 April 2018|
Answer
Response from djmfoodies | Reviewed this property |
honestly all the rooms are great, if you want to be closer to the main pools, upgrade to lux... if you want the top, then get the presidential suite...
1
Vote
Room Tips
"All rooms have advantages"
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"Be sure to request refill of refrigerator and iceas that was usually overlooked"
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"The Mexican restaurant was the only disappointment."
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"No problems"
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