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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
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    06/08/2017 07/08/2017
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    US$349US$400
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    Traveller (3928)
    Pool & Beach (1039)
    Dining (593)
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    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “las ventanas” (391 reviews)
    “the grill” (554 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: Additional 10% off
    Hotel deals
    Blue Diamond Luxury Boutique Hotel
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    #44 of 209 hotels in Playa del Carmen
     
    Magic Blue Hotel
    650 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa del Carmen La Perla
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,133)
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    There are newer reviews for Royal Hideaway Playacar
    See the most recent reviews

    11 - 15 of 3,586 reviews

    Reviewed 5 days ago

    We just returned from our stay and we had a nice, relaxing, and enjoyable stay. Here are the pluses: lots of greenery and smaller units of rooms rather than long hallways; quiet, calm atmosphere; comfortable bed--YES; nice size room; attentive service in the pool area;...More

    1  Thank dihannek
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded 4 days ago

    Dear dihannek, Thank you for choosing Royal Hideaway Playacar as your holiday destination. We are happy to know that you trusted us to make your stay a great experience at our resort. It is very encouraging to read such good comments about your stay and...More

    Reviewed 5 days ago

    My husband and I went to this resort for our honeymoon. We can't say enough nice things about this resort. The food was fantastic, the service was excellent and the beach was beautiful. The resort really pays attention to detail - fruit delivered to the...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank katherinelE5204VS
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded 4 days ago

    Dear katherinelE5204VS, We appreciate your comments regarding your stay at The Royal Hideaway Playacar. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of...More

    Reviewed 6 days ago

    I’ve been returning to the RHW for many years. I love it. The food and service is amazing. Everyone is very friendly and go out of their way to make you happy. It’s a really nice peaceful resort and you can always get a lounger...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank StephandJacq
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded 5 days ago

    Dear StephandJacq; First and foremost allow me to thank you very much for taking the time to share your experience with us. It is very gratifying to read how much you enjoyed your stay at our hotel. We are looking forward to welcome you in...More

    Reviewed 1 week ago

    Five couples went to royal hideaway for 35 anniversary. Had a great time. Barcelo bought the resort and its trying to bring it back to when it was 5 diamond. They are trying hard and I think we have to give it some time. The...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank Karen P
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded 6 days ago

    Dear Karen P, Thank you for taking the time to share your feedback of your recent stay. Thank you very much for choosing Royal Hideaway to stay on your vacation, your opinion is very important to us and we assure you that we will share...More

    Reviewed 1 week ago

    Amazing place😀 My husband and I came for our 17th anniversary and we are loving it. We are so glad we choose Royal Hideaway. Staff is very polite and attentive. Food was great! I hope to be back sooner than later😁More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank veronicarG1804RZ
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded 6 days ago

    Dear veronicarG1804RZ, Thank you very much for sharing your positive comment on our TripAdvisor platform Comments like yours makes us attempt more to provide our service every day We hope that in the future we can have him back with us to provide a service...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$291 - US$791 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #14 Green Hotel in Playa del Carmen
    • #18 Family Hotel in Playa del Carmen
    • #19 Top resorts Hotel in Playa del Carmen
    • #25 Spa Hotel in Playa del Carmen
    • #27 On the Beach Hotel in Playa del Carmen
    • #27 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, Expedia, BookIt.com, Booking.com, Hotels.com, Travelocity, TripOnline SA, getaroom.com, Hotwire, HotelQuickly, Cancelon and HRS so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Mexico/Riviera Maya - Playa Del Carmen
    Add Photo Photos
    Traveller (3928)
    Pool & Beach (1039)
    Dining (593)
    Room & Suite (429)
    Hotel & Grounds (1979)
    Bathroom (44)
    Family and Play Areas (19)
    Business Centre & Event Rooms (11)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    AGlow1212
    21 July 2017|
    Answer
    Response from 1diva | Reviewed this property |
    There is not a toll free number; however , this is the direct phone number to call Royal Hideaway from the USA. 011 52 ( 984) 873 4500 I hope it is helpful to you.
    0
    Votes
    CindyCarlos
    19 July 2017|
    Answer Show all 2 answers
    Response from Kim P | Reviewed this property |
    Noon - we made arrangements to stay longer as our departure flight wasn't until 5pm.
    0
    Votes
    Jasonpeyton
    19 July 2017|
    Answer Show all 4 answers
    Response from Kim P | Reviewed this property |
    The average age is a bit older. I'd say the median age is 40's plus. Maybe late 30's. I have seen late 20's guests during our previous stays. If you are seeking a quiet, relaxing resort with a gorgeous view of the... More
    0
    Votes
    Room Tips
    "Small resort so the ocean is never far away. I you want ocean view though you'll have to pay more."
    Read review
    "Villa 26 2nd Floor"
    Read review
    "Ground floor rooms get flooding from rain and 3rd floor rooms are really loud when the rain hits the metal..."
    Read review
    "Most rooms are the same size unless you get a two story unit . No need to upgrade unless you go all out."
    Read review
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