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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,564 Reviews from our TripAdvisor Community

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Showing 6,168: English reviews
Ontario, Canada
Reviewed yesterday NEW

We just returned from a family wedding held at this resort. Being January we had some rain and overcast days that left the rooms a bit musty but dehumidifiers are available. This resort may be aging but they are diligent in maintaining appearance and services. The staff couldn't be more gracious and helpful, we dined at all the A la...

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Helpful?
Thank normans72
Reviewed 2 days ago NEWvia mobile

This place is amazing from the food to the activities and the resort itself e retuning was great we stayed in the adults only section the swim up bar was great!!! We ordered food thru from service and and it was always great and can quick!! This place was amazing we're goin back!!!

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Helpful?
1Thank Carolyn F
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We apreciate very much that you took the time to write us your important review. We are very happy to learn that you had a great vacation at our beautiful resort and that you are already planning your return to Sandos Playacar Beach Resort. We look forward for the opportunity of welcoming you back to our hotel so...

Doncaster, England, United Kingdom
Reviewed 2 days ago NEW

Nice hotel but spread out. There a a number of a la carte restaurants and we did not have to book any but that could have been because the hotel was not full. Some refurbishment has taken place & some ongoing. Will be really nice when finished. Breakfasts were buffet style with a good choice plus the usual omelette station....

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1Thank David C
Reviewed 2 days ago NEW

In advance we had very very great holidays at sandos playacar. We stayed there for 15 days over the new years eve. The event at this night was amazing. "Michael Jackson" has appeared at this night, we heard that this was the first time where they performed the "new" show -> amazing. We noticed before we stayed there that some...

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1Thank Sven K
Preston
Reviewed 3 days ago NEW

Me and my husband have just returned from an amazing holiday at this lovely hotel in stunning surroundings. First class service across the whole hotel from cheerful staff who work so hard to give 110%. Special mentions go to the delightful Elena from the Spa who works tirelessly and is always smiling and the Concierge team especially young Robuerto who...

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1Thank TCBPreston
Kansas City, Missouri
Reviewed 3 days ago NEW

We continue to love the value of this resort so we keep coming back. Others obviously feel the same, as we keep running into the same guests each year! Some are members, but some, like us, just realize that this is the best bang for the buck out there. You'll certainly find fancier, but you'll pay a whole lot more...

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2Thank Anita L
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very thankfull for all your kind words towards our hotel and staff. It is very important for us to learn that on your 6th visit you still found new features in our hotel and new ways of having a great time in our company. We apreciate your kindness towards our staff members and you can be...

West Sussex, United Kingdom
Reviewed 3 days ago NEW

Unfortunately upon arrival, my daughter and I were left to find our own room in the dark. Another guest kindly directed us in the right direction - staff not helpful. There was no water in the room only an empty water container, the fridge wasn't working, the coffee machine didn't work, there was sand all over the floor and there...

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Thank sfrancis7
Granbury, Texas
Reviewed 3 days ago NEW

Overall the experience was great. However upon arriving to the resort my reservation could not be found and the room I had selected (with one king bed) was not available. This is because I did not book direct despite booking directly through the Sandos website, not a third party site. It was vaguely explained to me that the only way...

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Thank cameronsingleton91
Ontario
Reviewed 4 days ago NEWvia mobile

Happy New Year in Playa del Carmen, arriving Jan 2/17. Room - Beach Family Section - close to pool, beach, room and buffet dining. Room was clean, although a bit outdated - no complaint. Baby ants though so don't recommend eating or leaving sugary drinks in room. Always had hot water for shower. Had mini fridge stocked and small water...

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Thank bigmama07
Reviewed 4 days ago NEW

Sandos Playacar Beach Resort is a wonderful place for a (active) Beach Holiday with an emphasis on good food / cuisine. Whether you want to be active (Animation at beach / pool, good fitness center) or just relax and enjoy your time as a couple (adults only section in the hotel accommodations, pools & the beach) - Sandos Playacar is...

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2Thank Jens L
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you very much for your kind review about your holiday at our hotel, Sandos Playacar Beach Resort. We are very happy to learn that you had a great time at our wonderful hotel and that highlight de amazing atention of our staff. We hope to see you again soon at our mexican paradise. Kind regards, Luis Ramirez...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £172 - £369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Travelocity so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,216 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a second story with balcony overlooking the pool.”
 of 5 bubbles normans72, 16 Jan 2017 | Read review
“Select Adult Club ist ein muss!”
 of 5 bubbles svenk0, 15 Jan 2017 | Read review
“We stayed at their sister resort, Sandos Caracol Eco Resort”
 of 5 bubbles mhershey, 10 Jan 2017 | Read review
“Ask for bottom floor. The elevator is unreliable. We had issues but all was taken care of with a smile and in a timely manner.”
 of 5 bubbles 686camir, 10 Jan 2017 | Read review
“Expensive ocean views are dated, smaller rooms. Best bang for buck:Riviera sec only 5 min nice walk to beach. Unsure of Haciendas or Adult”
 of 5 bubbles seabelle27, 9 Jan 2017 | Read review
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