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Sandos Playacar Beach Resort

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Traveller (14119)
Pool & Beach (3644)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“meeting point”(472 reviews)
“riviera section”(364 reviews)
“cupcake cafe”(306 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Sandos Playacar Beach Resort
Offers & Announcements: GET 5% EXTRA DISCOUNT
Offers from Sandos Playacar Beach Resort
Offers & Announcements: GET 5% EXTRA DISCOUNT
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Reviews (14,188)
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7,154 results
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2,417
865
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3,312
2,417
865
320
240
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All reviewsmeeting pointriviera sectioncupcake cafeadult sectionhacienda suitesle gourmetavenue barcorderofestival buffetgrand buffetitalian buffetpremium barselect clubswim up barkids clubelite poolfamily section
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3,751 - 3,755 of 7,154 reviews
Reviewed 13 November 2013

Just back from an amazing two weeks at the Sandos Playacar, we had a fabulous time and I am writing this review to thank Daniela for all her help before and during our stay. I was in touch by email with Daniela before we arrived,...More

1  Thank mariew498
Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 19 November 2013

Dear mariew498, I would like to extend warm and cordial regards on behalf of the Sandos Playacar family, and thank you for the time invested in posting your personal impressions of our hotel. We are glad to know you and your partner were able to...More

Reviewed 12 November 2013

Vicky Novelo provided exceptional customer service which truly made our vacation. We can not thank her enough for going above and beyond to make sure we as customers were satisfied. Thank you!!! Gennadiy & ValentinaMore

Thank VVilenchuk
Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 19 November 2013

Dear Wilenchuk, We are much honored to know that you enjoyed the Sandos Playacar Experience, our accommodations, meals, pool time, beach time, and social activities, all those details are part of our brand and the compromise that we have to offer to our guests. Vicky...More

Reviewed 12 November 2013

We traveled here for our honeymoon with 14 other friends and family members and stayed in the adult section. My husband and I enjoyed our stay here very much. It was a bit crowded towards the "Meeting Place" and beach area since that is where...More

1  Thank Tanya732
Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 19 November 2013

Dear Tanya732, Thank you very much for your wonderful comments and for taking the time to post your review on Trip Advisor. We would like to express our deepest gratitude for your feedback and suggestions as they are very valuable to us. We would be...More

Reviewed 12 November 2013

Just arrived back from 2 weeks at Sandos Playacar. 23/10/2013 - 7/11/2013 Overall this hotel is good, not a 5 star but don’t let that put you off. Check in / out. No problems what so ever, we got upgraded to the adults only section....More

1  Thank andyfto
Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 15 November 2013

Dear adyfto, Thank you for sharing your experiences with the Trip advisor community; it was a pleasure to read your review and we are sure this has helped many travelers confirm that Sandos Playacar is the perfect hotel for their vacation. We are pleased that...More

Reviewed 12 November 2013

Let me start off by saying we had a wonderful time. Beautiful beach. Lots to do. Friendly, hardworking staff. As return guests, we did notice a few improvements could be made. The lunch buffet was mediocre. The variety and quality of food has changed since...More

1  Thank carolzoom
Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 15 November 2013

Dear carolzoom, We would like to thank you for taking your time and sharing your experience with us. We are glad to here you had a wonderful time and take home a wonderful memory. I will see that our staff members receive your wonderful comments...More

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Most Booked Properties in Playa del Carmen, Mexico
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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$198 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Playa del Carmen
#32 Top resorts Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#49 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$198 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Playa del Carmen
#32 Top resorts Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#49 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14119)
Pool & Beach (3644)
Room & Suite (2092)
Dining (998)
Family and Play Areas (449)
Business Centre & Event Rooms (150)
Amenities (67)
Questions & Answers
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Buffster81
16 May 2018|
AnswerShow all 3 answers
Response from SunnyDays174 | Reviewed this property |
The adults only section, haciendas and larger family rooms are further away (up to 10 Min walk). The older section with smaller family rooms and select club beach front rooms are close to the beach and most of the amenities... More
0
Votes
Bsaweres
15 May 2018|
AnswerShow all 2 answers
Response from tryanythingonce47 | Reviewed this property |
Email direct..
0
Votes
Room Tips
"avoid the 9000 block which is close to the lobby/main building"
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"If you have difficulty walking long distances, choose something NOT in the Select Club area."
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"if you want to be near the beach , do not pick the adult only section. I myself love this section and the..."
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"Beachfront is best, and that area is very quiet. Adult pool is pretty far from the beach."
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