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Hotel Riu Yucatan

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Traveller (8461)
Pool & Beach (1960)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The 24h All Inclusive Hotel Riu Yucatan opens all year round and is located directly on the beautiful Playa del Carmen. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to Cancun Airport CUN (55km), Cancún city (60 km) and invites you to explore the area. The hotel has 507 comfortably furnished rooms and offers many amenities. Relax in our spa or get in shape at the gym. 4 outdoor pools, 1 children's pool. For the youngest guests, there is the RiuLand Kids Club (ages 4-7 & 8-12 years) and for adults, day and evening entertainment. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Asian, Mexican, Italian specialty restaurants, Steakhouse, and 5 bars.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Public Wifi
Wheelchair access
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Room features
Family Rooms
Suites
Good to know
HOTEL STYLE
Safe
Family Resort
HOTEL CLASS
Hotel links
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6,723Reviews
9,101Photos
1,311Q+A
100Room tips
Traveller rating
  • 3,218
  • 2,231
  • 857
  • 259
  • 158
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Popular mentions
Very nice hotel The only ods of this hotel is they say 24 hours snack but there is no fast food they are old hot dogs in a fridge And old sandwiches compared to the royalton where you can order real snacks 24 hours
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Review collected in partnership with riu.com
+7
Hotel's Favourite
New Years Eve is a must at this resort. Great party. Steak Restaurant and Italian are definitely are 4 star here. Will definitely be back. This property is moderate plus. Loved the unlimited WiFi, the swimming pool beds and the nightly entertainment.
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan
Responded 4 weeks ago
Dear OfficialGottaGo_10, Thank you for choosing us to celebrate New Years Eve and for taking the time to share a wonderful review about your memorable experience! It brings us great joy to know that you enjoyed your stay with us and look forward to welcoming you back. With our best wishes we remain, Hotel Riu Yucatan Online Reputation Manager
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Currently at RIU Yucatan, the hotel is great food is delicious, everything is kept very clean and all the staff are fantastic !! Just got back to our room from Mexican themed dinner (12/2/19) and it was wonderful, a special thanks to Geny who was our waitress and made our
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We went for the third time on Jan 25, 2019 and it did not disappoint. Food is fantastic, the staff are truly amazing. The resort is small enough that you know the staff by mid week. The beach here is really nice, lots of tropical fish and great swimming. The entertainment was
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- Cleanliness: Amazing. Spotless and everything looks and smells good. - Water Closet: I think this is the most important thing I didn't like. There's basically NO PRIVACY. The rooms were designed for couples that are not SHY with each other. So if you don't mind your relatives
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan
Responded 4 days ago
Dear faustinolg, Thank you for sharing your thoughts! On one hand, we appreciate your positive comments regarding the good quality of our gastronomic and beverage offer, our beautiful beachside, the great work of our entertainment staff and the professional customer service our staff members provided you during your stay! On the other hand, we lament that our decoration did not match your liking and that you could not take your desired Instagram picture with our recyclable cups, which are designed to be friendlier with the environment. Lastly, we are sorry to read that you did not agree with the layout of the room and the bathroom. We would like to inform you that the design has been thought out in order to make the rooms brighter and more modern. In addition, we do have adapted rooms for handicapped people. We hope to host you again in one of our worldwide hotels in the future! Best of wishes, Hotel Riu Yucatan Online Reputation Manager
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
tv did not work for a day.
glass door has a curtain if you want privacy. washroom and area with the beds is almost in the same room. No privacy!
slits in water closet. no privacy!!! the washroom is all open too, and no doors.
Professional photo exclusively commissioned by TripAdvisorHotel Riu Yucatan
The Suite at the Hotel Riu Yucatan
Professional photo exclusively commissioned by TripAdvisorHotel Riu Yucatan
The Suite at the Hotel Riu Yucatan
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123456196
It’s not a beach for this activity as there is jet ski etc here. The beach is restricted if you do want to snorkel with a sandy bottom to look at
1 vote
Yes I am on it now and don’t seem to have any issues with it all over the resort
1 vote
Definitely
1 vote
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123456263
"Building 1"
"Small resort, so most rooms are close to amenities"
"Porters are on hand 24/7 to lift anything."
"Email the hotel reception desk prior to your trip - with your block & room request"
"Ask for building 3 or 4"
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12345620
PRICE RANGE
US$212 - US$440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu yucatan playacar hotel playa del carmenrui yucatanriu yucatan playa del carmenriu yucatan mexicohotel riu yucatan
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
507
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