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Hotel Riu Yucatan

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5,157 Reviews from our TripAdvisor Community

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Showing 3,568: English reviews
Whitby, United Kingdom
Reviewed yesterday NEW

Just back from the Riu Yucatan November 30th could not fault it, anyone complaining about the food "GET A LIFE" great choice in all the restaurants and lovely service. Bar staff are brilliant just ask and you will get it with a smile, The rooms are well stocked and clean to a high standard the towel sculptures are a really...

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Thank JDEVANS21
Colne, England, United Kingdom
Reviewed yesterday NEW

Just returned from 2 weeks staying at the Riu Yucatan and absolutely loved it. The hotel was spotlessly clean and the staff were so friendly nothing was too much trouble. The service was first rate. I have stayed in this hotel before and the refurbishment has just improved the whole experience especially the lovely beach bar. I will definitely be...

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Thank Rachel P
Reviewed 2 days ago NEWvia mobile

We stayed here for 2 weeks and thoroughly enjoyed it. The hotel is spotlessly clean and the staff are friendly. The food is of a good quality and plentiful, I came back a good few pounds heavier as there was so much to try! I liked the friendly cats outside of the restaurant and sometimes slipped them a couple of...

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Thank Katybenz
Leeds, United Kingdom
Reviewed 2 days ago NEWvia mobile

Visited this hotel from November to December 2016. The hotel is beautiful with the most amazing beach. After reading reviews before hand I was unsure what to expect with the beach however it was completely different to how some people explain it. Yes there was seaweed. Was the seaweed bad? No. There was one day out of fourteen that the...

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3Thank Danielle P
Reviewed 4 days ago NEWvia mobile

We have just come back after 2 weeks I was reading reviews before we went and started to doubt whether I picked the right one need not have worried, the flight with Thompsons was good and no delays check in at the hotel was quick and easy and we was given a welcome drink we was taken to our room...

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3Thank VAL M
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Wow,I don't really know where to start !! We flew on the Dreamliner & was really looked after by the staff on the plane.We found the flight went really quick & also the transfer was good.We checked in very easily & was offered a lovely cold drink which was very refreshing especially after such a long flight.On our way to...

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3Thank ball1975
Reviewed 4 days ago NEWvia mobile

Was here in May 2015 and I would highly recommend this resort if you're looking for value. It's a typical Riu that's should be rated a 4.5 star and not a 5. The food was good but not great. The rooms were clean and comfortable and the beach was nice. There's also monkeys on the resort that will come right...

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Thank Chris A
pontefract
Reviewed 5 days ago NEWvia mobile

We arrived here on the 16th-30th Nov, after a long flight n transfer it was nice to be welcomed by such friendly reception staff, very quick check in. Got to rooms and they were nice n big n very clean, the 1 thing I did notice though was a strong Smell of damp, r friends in room next door smelt...

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Thank kp80
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

This year was our first RIU hotel holiday when we went to Gran Canaria Vistamar. We were so impressed we thought we'd try another RIU hotel but in Mexico. This trip has been exceptional and bears all the RIU trademarks of quality food, friendly staff and exceptional standards of staff. Unique... As well as the Yucatan having all inclusive we...

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11Thank Philip B
bristol,England
Reviewed 6 days ago NEW

The hotel is fantastic, been refurbished, lovely foyer all bright and shiny, the rooms are lovely and spacious, the staff are so helpful and pleasant,there are 2 pools with loads of sunloungers, the beach is great again plenty of sunloungers there is also a pool up by reception which is quieter there is also a bar there.The wildlife is great,...

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2Thank biggles60

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £178 - £358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Yucatan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try room 1225 central to all amenities”
 of 5 bubbles JDEVANS21, 5 Dec 2016 | Read review
“Ask for room away from main stage, we changed rooms to 1304 perfect.”
 of 5 bubbles biggles60, 30 Nov 2016 | Read review
“Blocks 1, 2, 3 closer to the lobby were quieter as it was a little further away from the theatre where evening entertainment was.”
 of 5 bubbles gracel76, 26 Nov 2016 | Read review
“Ask the bar staff to make cocktails that include proper alcohol like it states on the menu. 25 minute walk to Playa Del Carmen from hotel.”
 of 5 bubbles Philharmonika, 25 Nov 2016 | Read review
“Amazing. Place paradise”
 of 5 bubbles 540ashleyp, 25 Nov 2016 | Read review
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