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20/08/2017 21/08/2017
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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    20/08/2017 21/08/2017
    Traveller (5657)
    Pool & Beach (1439)
    Room & Suite (802)
    Iberostar Tucan Hotel
    6,504 reviews
    #43 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,552 reviews
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    Sunset Fishermen Spa & Resort
    1,004 reviews
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    Iberostar Paraiso Beach
    5,018 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Iberostar Tucan Hotel
    6,504 reviews
    #43 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,552 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,004 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,018 reviews
    #6 of 11 hotels in Playa Paraiso
     
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    Rooms
    20 Aug21 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,704)
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    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews

    21 - 25 of 2,657 reviews

    Reviewed 2 weeks ago

    This was our second trip to Playa Del Carmen. Last time we stayed at Sandos Playacar next door to Iberostar Quetzal. This resort by far exceeded our expectations. I'll break it down: Staff- All of the staff in the entire resort were very friendly, helpful,...More

    4  Thank LindaLouConroe_Tx
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

    Dear guest, Thank you for the opportunity to host you at IBEROSTAR Tucan & Quetzal on your recent trip to the Riviera Maya. It pleases us to read your kind review expressing your exceeded expectations regarding our attentive staff, comfortable facilities, tasty food offer and...More

    Reviewed 2 weeks ago

    Iberostar is awesome. Great service, staff and staff. This property is AWESOME for kids. It is like a zoo. Many wild animals roaming throughout, to include Howler Monkeys. VERY cool landscaping and grounds. Beach was very dirty with seaweed however. Pool was great and STAR...More

    1  Thank Ray S
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

    Dear guest, Thank you for having recently stayed at IBEROSTAR Tucan & Quetzal. We are delighted by your kind words about your experience, highlighting our accommodating facilities with its beautiful grounds, and the friendliness from our personnel who truly strives to please our beloved guests....More

    Reviewed 2 weeks ago

    This was our first trip to Mexico and our first All Inclusive hotel. Staff was very friendly! The beaches are beautiful! Resort is clean! Entertainment was excellent! Mexican restaurant was the best food on the resort! You can only reserve three restaurants to eat at...More

    1  Thank Becky H
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

    Dear guest, Thank you for sharing your recent experience at IBEROSTAR Tucan & Quetzal. It makes us happy to read that our Mexican culinary offer, our nice facilities, lovely beach and attentive staff were a highlight during your stay. Please know that our guests’ opinions...More

    Reviewed 2 weeks ago

    My wife and I thought for this year we'd take our kids to Playa Del Carmen for a summer vacation. We also asked our friends to go with us since they had two kids the same ages as my son and daughter. The property was...More

    3  Thank MSkel93
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

    Dear guest, Thank you for choosing IBEROSTAR Tucan & Quetzal to spend your recent vacation. It is wonderful to know that everyone in your party had a great time at our facilities and enjoyed our roaming wildlife, tasty food and fun nightly entertainment. We appreciate...More

    A TripAdvisor Member
    4
    Reviewed 3 weeks ago via mobile

    The highlight of this place is the beautiful gardens and wildlife. It is great to see that the staff really respect the wildlife and they are well catered for. The rooms were super clean and all the people who work here have been excellent. We...More

    Thank A TripAdvisor Member
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 weeks ago

    Dear guest, Thank you for choosing IBEROSTAR Tucan & Quetzal for your first vacation at the Mexican Caribbean. It is great to read that you had a fantastic time wondering around our lovely surroundings and its exotic wildlife. We are also happy that our fun...More

    Iberostar Tucan Hotel
    6,504 reviews
    #43 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,552 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,004 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,018 reviews
    #6 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$180 - US$682 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #22 Top resorts Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #31 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, VISIT US, INC. , Orbitz, Expedia, Hotels.com, Cheap Tickets, Travelocity, TravelUp, Cancelon, TripOnline SA, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Mexico/Riviera Maya - Playa Del Carmen
    Add Photo Photos
    Traveller (5657)
    Pool & Beach (1439)
    Room & Suite (802)
    Dining (554)
    Hotel & Grounds (3158)
    Family and Play Areas (111)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
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    .07 miles away
     
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    Iberostar Tucan Hotel
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    .22 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    debbiehart65
    22 July 2017|
    Answer
    Response from |
    I just read about that!!! Terrifying! Are you sure this one was not mentioned?
    0
    Votes
    trs333
    19 July 2017|
    Answer Show all 2 answers
    Response from WSCo1234 | Reviewed this property |
    Hi. The difference between a Standard room and Superior room is the location on the property. The Superior room is closer to the pool and beach. Standard rooms are in the middle of the property, close to the theater and... More
    0
    Votes
    JillPStLouis
    18 July 2017|
    Answer
    Response from Lesley T |
    you can book by email 2 weeks before arrival but we really preffered the buffet. or book as soon as you chk in on arrival x
    0
    Votes
    Room Tips
    "Have a room on the top floor if you want a good view if the monkeys."
    Read review
    "The 3rd floor (that's the top ) have a better view, but the ground floor is best if you have problems..."
    Read review
    "Get the junior suite ocean front. You'll have beach and pool access from your balcony."
    Read review
    "Very few outlets for charging phones."
    Read review
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