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03/12/2017 04/12/2017
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 800-635-1836
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 20% below average rate

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    US$536Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    Traveller (4741)
    Pool & Beach (895)
    Room & Suite (833)
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    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “ferry to cozumel” (348 reviews)
    “luna lounge” (164 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,618)
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    1 - 5 of 3,695 reviews

    Reviewed 2 days ago via mobile

    My family and I booked 3 rooms at Playacar for Thanksgiving holiday. I was sent an email the day before we were scheduled to leave (didn’t even receive a courtesy phone call) telling me that my reservation was cancelled due to renovations. My husband and...More

    Thank Vanessa V
    Reviewed 2 days ago

    My wife and I booked our Thanksgiving holiday here one week ago for 6 people. We fly in less than 24 hours and were just advised that the reservation was cancelled. We have been members since 2012 or 2013 and our experience with this chain...More

    Thank Gran S
    Reviewed 3 days ago

    We scheduled a room in August for Thanks Giving--and just received an email 1 day before telling us the resort is closed for renovation. They claim they are closed. This is incredible. Is the resort closed? We need some kind of explanation. Can you believe...More

    6  Thank Rachel D
    Reviewed 2 weeks ago

    Playacar Palace has amazing restaurant options and we enjoyed our entire week. The beach is beautiful and clean. We also enjoyed walking along the beach to get a beverage at other local beach restaurants/bars. The indoor bar staff was excellent thanks to Francisco, ozib, Gabriel...More

    Thank Teresa M
    Response from PR Manager P, Public Relations Manager at Playacar PalaceResponded 6 days ago

    Dear Teresa M, On behalf of the staff at Playacar Palace I would like to thank you for your kind review, we highly appreciate the time you took to provide us with your feedback, it's extremely important for us to let you know that your...More

    Reviewed 8 October 2017

    I love a beach with waves and Playacar Palace has a beach with great waves. The service in all the restaurants is super and attentive. The omelets and Huevos Rancheros, cooked to order, are excellent . We strongly recommend the on site Mayan Restaurant. The...More

    Review collected in partnership with this hotel
    6  Thank sheilaq982
    Response from PR Manager P, Public Relations Manager at Playacar PalaceResponded 6 days ago

    Dear sheilaq982, We're so glad that you enjoy the location of Playacar Palace, thanks so much for your review, we feel privileged with your preference and the gorgeous beach right in front of us that you and many other guests can enjoy when traveling to...More

    The Palm at Playa
    1,609 reviews
    #21 of 212 hotels in Playa del Carmen
    0.5 mi
    Hotel Cielo
    866 reviews
    #9 of 212 hotels in Playa del Carmen
    0.3 mi
    Olive Hotel & Boutique
    10 reviews
    #191 of 212 hotels in Playa del Carmen
    0.3 mi
    Hotel Posada Sian Ka'an
    301 reviews
    #85 of 212 hotels in Playa del Carmen
    0.2 mi
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$414 - US$861 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #15 Top resorts Hotel in Playa del Carmen
    • #18 Spa Hotel in Playa del Carmen
    • #21 On the Beach Hotel in Playa del Carmen
    • #21 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Travelocity, Booking.com, Hotwire, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico/Riviera Maya - Playa Del Carmen ,
    • Playacar Palace Resort
    Add Photo Photos
    Traveller (4741)
    Pool & Beach (895)
    Room & Suite (833)
    Dining (711)
    Hotel & Grounds (2401)
    Business Centre & Event Rooms (45)
    Bathroom (35)
    Family and Play Areas (24)
    Hotel Posada Sian Ka'an
    301 reviews
    .25 miles away
    Hotel Cielo
    866 reviews
    .30 miles away
    The Palm at Playa
    1,609 reviews
    .46 miles away
    Olive Hotel & Boutique
    10 reviews
    .26 miles away
    Nearby Restaurants
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    .10 miles away
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    .09 miles away
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    Sushi Lalo wey
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    Nearby Attractions
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    .06 miles away
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    Ask a question
    Questions & Answers
    21 November 2017|
    Response from Othon G |
    You better call them right now because they are probably gonna wait until the last minute to email you and cancel your stay just like they did me and some others. I just received an email today and We are scheduled to arrive... More
    17 November 2017|
    Response from PlayacarPalaceGM | Property representative |
    Thank you for your contact. The renovatins will be complete in a few days. Several areas and installatios were imrpove and we are pretty sure you will love the changes. Please, do not hesitate to contact me for any question.
    Google Translation
    13 November 2017|
    Response from PR Manager P | Property representative |
    Dear Celinewang00, Thanks for your interest in Playacar Palace, we would love to host you, please note that Playacar Palace is located in Playa del Carmen, we are located 45 minutos from the airport. Please don't hesitate... More
    Room Tips
    "OV rooms are the best, make sure your balcony is facing pool or ocean."
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    "Beautiful rooms with hot tub and great views..."
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    "Our room was very comfortable and clean. We enjoyed the great king size bed and the Jacuzzi hot tub in our..."
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