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Playacar Palace

4,711 reviews
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Traveller (4793)
Pool & Beach (902)
Storyboard
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“ferry to cozumel”(350 reviews)
“luna lounge”(164 reviews)
“italian restaurant”(597 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Playacar Palace
Offers & Announcements: $1500 Resort Credit
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,711)Write a Review
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All reviewsferry to cozumelluna loungeitalian restaurantcafe del mardavid rubiopalace membersvacation plannersresort creditdiamond conciergesun palacezen gardenpool barpublic relationssenor frogsmayan coffeeromantic dinnerhoneymoon suite
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1 - 5 of 3,772 reviews
Reviewed yesterday

We just returned several days ago from spending a week at the Playacar Palace. It was our second visit and overall, we cannot recommend it highly enough. There were some very minor issues, including bad service one evening in one restaurant and bad timing on...More

Thank morgdog
Reviewed 2 days ago via mobile

I celebrate my friends birthday with her every year. This is our favorite place. Delicious drinks and food,beautiful pool and beach right off of 5th Ave. Pearla kept our drinks full and greeted us by name every day. Very clean. The staff is always scrubbing...More

1  Thank Jane_Lustig
Reviewed 3 days ago

We had a great trip to Playacar Palace Resort! This was our second time there. The resort just went thru some renovation and the rooms were great! Very clean, Hot water for showers every day, comfortable bed. Oh and fantastic food! We were greeted one...More

2  Thank Mary Kay R
Reviewed 5 days ago via mobile

My husband and I went to Playacar Palace for 10 days Nov 29 - Dec 8, 2017. Yes it was one day after they opened after a major hotel renovation but we still had a wonderful holiday. The staff were awesome and the service was...More

4  Thank Crafter7898
Reviewed 5 days ago

The kids were home from college and we decide needed a last minute getaway. We typically try to stay away from the crowded all inclusive resorts with thousands of people lining up for food and activities and fighting over beach space. To us they are...More

4  Thank Jay K
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$458 - US$865 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$458 - US$865 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4793)
Pool & Beach (902)
Room & Suite (846)
Dining (714)
Hotel & Grounds (2423)
Business Centre & Event Rooms (44)
Bathroom (37)
Family and Play Areas (24)
Questions & Answers
Ask a question
Smitchik
19 January 2018|
Answer
Response from PR Manager P | Property representative |
Dear Smitchik, Thanks so much for your preference for Playacar Palace, plese note that we have sent you a message with the email of our Telemarketing department that can provide you with the tour information and help... More
0
Votes
Laura S
16 January 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear Laura S, Thanks for your interest in Playacar Palace, we are fully functional and open, the Mayan Restaurant is providing a tasting menu in two seatings (6 and 8 pm). Please note that due to the lay out of the... More
0
Votes
Room Tips
"The Yucatan dining experience is incredible"
Read review
"Walk out suites are amazing and worth the extra $$ if you can afford it"
Read review
"For a quiet room, request the south end of the resort, preferably on the 4th or 5th floor."
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"ocean view was great"
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