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Traveller (563)
Dining (179)
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Overview
Hotel website
Bahia del Espiritu Santo Esq. Abraira de Arriva, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Playacar Palace
Special Offer: $1500 USD Resort Credit
Reviews (611)
Filter reviews
495 results
Traveller rating
424
51
12
2
6
Traveller type
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LanguageEnglish
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424
51
12
2
6
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All reviewspool conciergemayan restaurantdiamond conciergeluna loungedavid rubiodel maritalian restaurantlobby barawe spachef's dinnervacation plannersmo mo no hanapalace memberspaddle board yogachef rubenaqua barresort credit
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1 - 5 of 495 reviews
Reviewed yesterday via mobile

Our stay at Playacar Palace exceeded our expectations!!! From the moment we arrived until we left the service provided by all was remarkable. The staff are the most friendliest and welcoming I have ever come across. I would like to thank especially Marcus. He made...More

1  Thank Nedanovski
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We spent 10 nights in Playacar Palace and didn‘t want to leave at all. The hotel is very charming, super clean but the best thing of all is the amazing service and kindness of its staff. We were attended in an unforgertable way. Thanks to...More

2  Thank Pelao Z
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 4 weeks ago

Dear Pelao Z, We are pleased that you have vacationed with us. Thank you for your kind words, we feel extremely proud by reading your comments, for us means a lot because we strive to provide the best possible service to all our guests in...More

Reviewed 2 days ago

We stayed at the Playacar Palace from Sept. 4 - Sept. 17, we had an Ocean View Room with a King sized bed and Jacuzzi in the room. We enjoyed several meals in the room and the food was excellent. The resort has a "Catch...More

3  Thank USMCDoc1
Reviewed 4 days ago

We stayed one night last December but the heavy construction made it impossible to sleep let alone relax. We asked to be transferred to the Sun Palace which they easily made happen. The manager of Playacar offered sincere apologies and invited us to try it...More

1  Thank Marnelg
Reviewed 4 days ago

It has been three long and lugubrious years since our last visit to Mexico. A stay of one week was two short but a fortnight was equally untenable. So, with a week already booked at Moon Palace, we wanted to steal three nights at Playacar....More

1  Thank Roger V
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About
Description
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and ...More 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$411 - US$887 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico/Riviera Maya - Playa Del Carmen
,
Playacar Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$411 - US$887 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico/Riviera Maya - Playa Del Carmen
,
Playacar Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (563)
Dining (87)
Pool & Beach (69)
Room & Suite (59)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (8)
Show More 
Nearby
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Nearby AttractionsSee all 762 attractions in Playa del Carmen
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Questions & Answers
Ask a question
ScubamommaDevon
21 September 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear ScubamommaDevon, Thanks for your preference for Playacar Palace, kindly please check your inbox as we have sent you a private message with our contact details, you can contact us through TripAdvisor or email. We are... More
1
Vote
Tim N
20 September 2018|
AnswerShow all 4 answers
Response from PR Manager P | Property representative |
Dear Tim N, Thanks for your interest in Playacar Palace, we would like to mention that on of the perks is that you can visit the other Palace Resorts, please take into consideration that we have adults only resorts... More
0
Votes
danielle c
19 September 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear danielle c, Thanks so much for taking into consideration Playacar Palace, we appreciate your interest in our service and would like to inform you that we offer a wide variety of items in our buffet for... More
1
Vote
Room Tips
"Ocean view in front."
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"North corner is spacious but can get loud due to proximity of Senor Frogs."
Read review
"the first floor rooms are walking to beach..."
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"Ask for direct ocean view."
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