We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Tortuga & Spa Hotel Boutique

Traveller (1506)
360
Panoramas (4)
Pool & Beach (371)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
La Tortuga Hotel & Spa - Adults Only features an outdoor pool and spa tub in a beautiful and secluded oasis garden. Our mayan spa offers specially designed treatments with organic products and authentic purification rituals. Dining options at the hotel includes a restaurant Como Como Osteria Mediterranea and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Playa del Carmen hotel also offers a library, pool and a solarium. La Tortuga Hotel & Spa - Adults Only is a smoke-free property.
Read more
Property amenities
Pool
Free Internet
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Adult pool
Breakfast Available
Concierge
Hot Tub
Multilingual Staff
Outdoor pool
Public Wifi
Show more
Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Romantic
HOTEL CLASS

Location

Full view
Contact
10th Avenue between 12th and 14th Street North Solidaridad, colonia centro, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cozumel Airport12 mi
Cancun Airport31 mi
See all nearby hotels
2,556Reviews
1,806Photos
80Q+A
100Room tips
Traveller rating
  • 1,633
  • 668
  • 154
  • 63
  • 39
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This hotel was in a great location. I never felt threatened or uncomfortable. Everyone one there was always making sure we had everything we needed. LUIS at front desk always there and willing to help with anything. The bartender Carlo was so much fun he made our night for sure
Read more
+1
My boyfriend normally likes to stay at "fancy pants" places when we visit Cancun, and I'm not going to spend any time complaining about that... LOL! I like to stay "close to the locals", and get to know an area. He said that I could do this trip my way! I've been through Playa
Read more
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga & Spa Hotel Boutique
Responded 3 days ago
Dear Casey, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients Kindest Regards
Read more
We stayed at La Tortuga for one week in room 219. Very nice room with a nice sized balcony with views of entire property. Grounds of hotel are very pretty and always well kept. Several areas around pool to hang out for a little bit. We had a big balcony so took advantage of
Read more
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga & Spa Hotel Boutique
Responded 6 days ago
Dear client, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. Regarding the power outage, as I personally explained to you, unfortunaltey the whole of Playa del Carmen was without electricity due to the electricity board, I appologise if you think this is offensive of course this was something out of our control, we did however provide all of our clients with flashlights as you where also. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients Kindest Regards
Read more
My wife and arrived for a quick getaway from Feb 2-6. The view from our room and balcony in the swim-up room we had was gorgeous. Room and bathroom were ample size with hot water never a problem. Has a small fridge and room safe. Nice, clean pool with a dedicated sunning deck on
Read more
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga & Spa Hotel Boutique
Responded 1 week ago
Dear Guest, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients Kindest Regards
Read more
Myself and two friends stayed for one week at La Tortuga Hotel & Spa and we were extremely pleased with the hotel accommodations, the hotel and spa staff, and the breakfast included in our room package. One of our group members had previously stayed at La Tortuga. The hotel
Read more
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga & Spa Hotel Boutique
Responded 2 weeks ago
Dear Meghann, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga & Spa - boutique Hotel in the near future. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients Kindest Regards
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLa Tortuga & Spa Hotel Boutique
The Standard Room with Terrace at the La Tortuga Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorLa Tortuga & Spa Hotel Boutique
The Standard Room with Terrace at the La Tortuga Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorLa Tortuga & Spa Hotel Boutique
The Standard Room at the La Tortuga Hotel & Spa
standard room (guitar not included)
PreviousNext
12345681
Hello good morning, Unfortunatley the hotel doesnt have parking but we do use a underground private parking which is located just in front of the hotel and the cost for this service is 10usd per day.
0 votes
How late is the pool open?
Hello good morning, The pool is open until 10.00pm. Regards
0 votes
Hallo good afternoon, thank you for contacting us. Regarding your inquires, we have 5 swim up rooms. One of them have two double bed. Have a wonderful day Regards staff La Tortuga & Spa boutique hotel
0 votes
Hello good morning, Thank you for contacting us. Can you please provide us with a personal email addiress where we can contact you personally. thank you
0 votes
Show all answers
PreviousNext
12345616
"No matter what, I'd pick a room on the first floor to be next to the pool and the (very relaxing) action at this hotel!"
"I liked the top floor room to avoid overhead noise, but the walls and ceilings are so thick you probably would be fine anywhere."
"Ask for a room with terrace, they are lovely."
"It is worth paying more for the suites as they are very spacious and feel more luxurious"
"Loved our corner balcony with jacuzzi tub; we did not hear the Coco Bongo night noise at all really."
PreviousNext
12345620
PRICE RANGE
US$92 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la tortuga hotel playa del carmenla tortuga hotel and spala tortuga playa del carmenhotel la tortuga
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
51
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing