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07/05/2017 08/05/2017
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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$125*
    View Deal
    Traveller (1312)
    Room & Suite (367)
    Pool & Beach (359)
    The Palm at Playa
     
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    Overview

    • Excellent63%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (135 reviews)
    “como como” (48 reviews)
    “beach clubs” (96 reviews)
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    Free Internet
    3.5 Star Hotel
    All hotel details
    Offers from La Tortuga Hotel & Spa
    Special Offer: 10% OFF on best rate
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    The Palm at Playa
     
    HM Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
     
    La Pasion Hotel Boutique by Bunik
     
    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 December 2009

    This was an excellent hotel- definitely 4-5 stars. Very big room, nice big walk in shower. We had a jacuzzi tub for 2 in our room which was wonderful! The room had a swamp cooler in addition to the AC & ceiling fan, and the...More

    Helpful?3  
    Response from La Tortuga H, Public Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 25 November 2009

    If there is such a thing in the hospitality business it exists here.My husband and I have stayed twice, both times in the supierior Junior Suites. The owners of this hotel are truly fortunate to employ the staff they have. Every one who works there...More

    Helpful?4  
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 24 November 2009

    We stopped here at the end of a 3 week tour of Mexico, Belize and Guatemala..We stayed in a swim up room which was magnificent..The room was spotless, the staff was incredibly friendly, the restaurant delicious, beautiful tropical grounds, great location just off of 5th...More

    Helpful?2  
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 24 November 2009

    Arrived after long flight and bags delayed. My girl friend and I were not in exactly the best mood, but the staff were so nice that immediately we relaxed and started to enjoy ourselves. We took the junior suite and enjoyed rooftop hot tub views...More

    Helpful?2  
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 17 November 2009

    I cannot say enough good things about La Tortuga. La rooms are a bit small but we were rarely there that it did not bother us. The bathrooms are really nice and the rooms are kept extremely clean. This was the first time at any...More

    Helpful?4  
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    The Palm at Playa
     
    HM Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
     
    La Pasion Hotel Boutique by Bunik
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$82 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    Photos
    Traveller (1312)
    Room & Suite (367)
    Pool & Beach (359)
    Dining (116)
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    Questions & AnswersAsk a question
    Travelworld11234
    I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
    19 April 2017|
    Answer
    Response from LaTortugaG | Property representative |
    Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
    -1
    Votes
    Sanagnes
    hello there if i bring with me portable dvd it will be working in your hotel? many thanks
    22 January 2017|
    Answer
    Response from 625Joe |
    Hello good morning, thank you for contacting us. Regarding your concern, yes your DVD player will work using an adapter that we have here in the hotel. Looking forward to welcoming you to our boutique hotel. Kindest... More
    0
    Votes
    Sanagnes
    helo there i have sam questions , do you provide tovels for the pool beach ? do you have in the room eanglish channell .du you have in the room dvd player?many thanks
    16 January 2017|
    Answer
    Response from 625Joe |
    Hello good afternoon, Thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidays. Regarding your concerns, Yes we do provide beach towels. We just have... More
    0
    Votes
    Room Tips
    "Do not take standard rooms"
    Read review
    "Junior Suites are cheap and very private and nice!"
    Read review
    "swim in rooms, junior suite with jacuzzi"
    Read review
    "Suite facing the pool on the second floor is the best!"
    Read review