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From the very start of our stay, we experienced rude and unhelpful staff which unfortunately continued to the end.
Upon check in we were told that the King bed we had reserved was merely a "request"- We were given a room with 2 Queen beds...More
This hotel is a great combination of quiet oasis and centrally located. When you're in the resort you feel miles away from the hustle and bustle, but you're a 10 minute stroll from Quinta Avenida.
We stayed in a king palapa near the Fuego pool,...More
My family has been coming to this resort since 2005 and we recently just returned from our eighth visit. The reason we keep coming back is mainly the wonderful staff. We are always treated as, not only guests, but as friends. Rogelio remembers us from...More
We always book all inclusive and I guess I didn't pay attention this time. Got there to find out we only had breakfast included. As it turned out not a problem. There are only three restaurants at the resort and we found the food to...More
First time with children to Maheka; Beach Resort and will definitely return. Staff were very friendly, especially Tito, and made us very welcome throughout the duration of our stay.
Excellent food and choice of restaurants and felt very safe.
Mahekal has great visitor advice! Thanks to the forum! Yes, our dive center, Vida Aquatica, is located right on site and will take you to great snorkel spots that are calm and seaweed free. They depart right from our... More
Mahekal has great visitor advice! Thanks to the forum! Yes, our dive center, Vida Aquatica, is located right on site and will take you to great snorkel spots that are calm and seaweed free. They depart right from our beach. They can also organize several cenote snorkel excursions and we just uploaded a blog on our website. In this forum we aren't allowed to post e-mails or links but you can find this information on our website or stop by the dive center when you arrive. Have a great holiday!