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Gran Porto Resort

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9,244 Reviews from our TripAdvisor Community

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Showing 6,614: English reviews
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Weyburn, Canada
Reviewed yesterday NEWvia mobile

This resort was a blast!! The entertainment staff was so much fun. Aranza is so nice and fun. Her aqua areobics class was a blast! Caesar and Bernardo are so funny they always make us laugh when they are announcing the activities. Christians bike tour was a blast he really knew all the information and answered all of our questions....

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Helpful?
Thank Jana L
Weyburn, Canada
Reviewed yesterday NEWvia mobile

Had a blast here, this resort is just super awesome. We met Aranza from the pool staff, had a lot of fun doing her aerobics and we also enjoyed cesar 's bike tour. Cris and Bernie were also very nice guys. We loved the food and drinks here, Janeth was very attentive. The foam party was also something we loveeeed!!!...

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Thank greasy27
Reviewed yesterday NEWvia mobile

loved the place, my family is totally satisfied with the services provided here. Aranza in the pool is just great! super funny and kind, my sister and i totally loved her. cesar, bernie and Cris were awesome too. loved the foam party!!! food and drinks were terrific, Emma was a good waitress. Da lila gave us a good check in,...

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Thank Jillian L
Thunder Bay, Canada
Reviewed 2 days ago NEW

I went with my parents to the Gran Porto Real Resort from February 8th - 17th, 2017 and had an absolute great vacation! This resort is not the biggest but not the smallest either. Just a good size for what is needed to have a relaxing and fun getaway at a sun-filled tropical destination! I would go back in a...

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1Thank sea_chelled
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear sea_chelled, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read how incredible your past holiday with us and that you and your family enjoyed of everything that we and Playa del Carmen have to offer! It is amazing...

Indianapolis, Indiana
Reviewed 2 days ago NEWvia mobile

Recently I returned from a trip to Gran Porto where I booked a beach suite walkout through Carey Driscoll at Beach Bum Vacations. The suite was great with nice size bathroom, great closet, comfy beds, and an excellent cleaning/ restocking staff at your service. The beach walkout suite allowed access to the restaurants, bars, shows, and pool at sister resort...

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Helpful?
1Thank MarkJacob1012
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear MarkJacob1012, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are happy to know you had a great time with us and that you fully enjoyed the facilities of our sister resort. We truly hope to have a second opportunity of welcoming you...

Reviewed 4 days ago NEW

The Gran Porto's motto is: "Exceeding Expectations," I can't think of a more accurate statement. I took my mom and sister on vacation at the Gran Porto in mid February and we were all blow away. I chose the resort because of the price, all-inclusive package, amenities, and location. It was so hard to leave on our last day that...

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Helpful?
Thank Justyna C
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Justyna C, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know that you had such wonderful holiday with us and that you fully enjoyed everything that we truly have to offer. Thank you for your kind words, this...

Slave Lake, Canada
Reviewed 4 days ago NEW

this is our 11th time at the gran porto. as usual it was great. it is the staff that keeps us going back. from the pool staff cerio bersai to the wait staff teresa jose pablo jesus andrea emma santiago to ricardo paez at Maria's and to cristhyan in the entertainment, this is only to name a few, our room...

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Thank 1458betty
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear 1458betty, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. It is amazing to read that you had such a wonderful time with us and we are very happy to know that our staff provided you with a unique vacation experience. Please rest assured...

Minneapolis, Minnesota
Reviewed 4 days ago NEW

The facility was clean and staff was very friendly and helpful. The entertainment team (especially Aranza) was excellent. We enjoyed the bike tour and volleyball. They had entertainment every night. The location was ideal. Walking distance to 5th Avenue shopping.

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Thank Barb S
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Barb S, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know about how wonderful everything was and that you fully enjoyed our great services and facilities. Thank you for mentioning the attentiveness of our staff members and we...

Montreal
Reviewed 4 days ago NEWvia mobile

Gran Porto – Playa Del Carmen Let me start by saying that it was the first time that we venture out of the Caribbean couple only all inclusive properties that we travelled to for the last five year vacations. But when a friend asked us to go on vacation with them we start searching for a location in Mexico. My...

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1Thank PJTMontreal
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear PJTMontreal, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that you fully enjoyed your past holiday with us and that you enjoyed all of our great services and facilities. Thank you for mentioning the attentiveness of our...

Indianapolis
Reviewed 4 days ago NEW

We have been to many of resorts (11) this is the best by far over all. Beautiful Décor!!! I want to give special thanks to Migual and Jovani (AKA Bon Jovi) Pool Bartender's couldn't ask more of a bartenders. The pool servers are great Jesus and Magaly. Magaly is the best. The pool activity personnel Cristhyan, Cesar and Aranza are...

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Helpful?
Thank 131johnbland
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear 131johnbland, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know about what a wonderful holiday you had with us and to know that our staff went above and beyond to provide you with a remarkable service. It will be our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £154 - £476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
603 questions
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MILLSTONE NJ
5 months ago

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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go all out and get the Junior Ocean View Suite. You won't regret it!”
  • Valentine's Day decor
  • Sun set view
  • Rooftop swim up bar and pool area overlooking the street
  • Junior Ocean View Suite
 of 5 bubbles sea_chelled, 22 Feb 2017 | Read review
“we love the ocean view rooms on the 2nd or 3rd floor”
 of 5 bubbles 1458betty, 20 Feb 2017 | Read review
“The junior suite offers a lot more room than the standard room; however, not worth the extra cost as we spent very little time in the room.”
 of 5 bubbles ballars2016, 20 Feb 2017 | Read review
“Rooms on higher floors with ocean view in center offer ability to watch nightly shows on stage from balcony of your room.”
 of 5 bubbles jab318, 20 Feb 2017 | Read review
“Defiantly want the ocean view”
 of 5 bubbles Indygirl007, 20 Feb 2017 | Read review
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