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Panama Jack Resorts Playa del Carmen

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Traveller (6444)
Pool & Beach (1318)
Room & Suite (1161)
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Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“gran porto”(2,421 reviews)
“il pescatore”(348 reviews)
“sushi bar”(362 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,682)
There are newer reviews for Panama Jack Resorts Playa del Carmen
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7,673 results
Traveller rating
4,764
1,731
578
359
241
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4,764
1,731
578
359
241
Show reviews that mention
All reviewsgran portoil pescatoresushi barmaria's restaurantocean frontsports and entertainmentfishing boatssand bagsjunior suitestandard roommayan coffeebike tourentertainment staffkids clubfifth avenuewater aerobicsour waiter
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3,751 - 3,755 of 7,673 reviews
Reviewed 1 July 2014

We stayed from 06/17/14 to 06/30/14. The resort was great, the room was amazing just like the cleaning service.(thanks Veronica) The beds were a little firm for those that like a little softer bed. Pros... great location, plenty of food, amazing service from the activities...More

Thank doedrew
Response from Edwin B, Gerente at Panama Jack Resorts Playa del CarmenResponded 3 July 2014

Dear Mr. Doedrew We want you to know that the comments and observations we receive from our guests are always taken very seriously, as they tell us what we are doing right, wrong, and how we can improve it, which is why we truly appreciate...More

Reviewed 1 July 2014

The Gran Porto Real was great last year but now we are looking forward to going back in August all the new improvements it is like a Mini Royal. So much for children to do so much for adults to do the entertainment is something...More

Thank NancyStuz
Response from Edwin B, Gerente at Panama Jack Resorts Playa del CarmenResponded 3 July 2014

Dear Ms. NancyStuz First of all thank you very much for taking the time to share with us your positive review! It makes us so happy to know that you had a wonderful holiday with us and want to also thank you for granting us...More

Reviewed 1 July 2014

Chose the Grand Porto as the resort to spend our honeymoon on the first two weeks in June. Well what a great choice, everything about the resort was brilliant. The staff were more than helpful and so friendly nothing was to much trouble for them...More

Thank Malcolm B
Response from Edwin B, Gerente at Panama Jack Resorts Playa del CarmenResponded 3 July 2014

Dear Mr. Malcolm B On behalf of Gran Porto Real Playa del Carmen we would like to take this opportunity to thank you for taking your valuable time to share with us your positive review. It puts a smile to our face knowing that you...More

Reviewed 1 July 2014

Stayed the week of 6/22. Great weather. Had an oceanfront room that overlooked the pool and ocean. Room was large and very clean. In fact the entire resort, inside and out, was very clean. The bar service staff - Pablo and Montero - were the...More

1  Thank Lynn N
Response from Edwin B, Gerente at Panama Jack Resorts Playa del CarmenResponded 1 July 2014

Dear. Ms. Lynn N. On behalf of Gran Porto Real Playa del Carmen we would like to take this opportunity to thank you for taking your valuable time to share with us your positive review. It puts a smile to our face knowing that you...More

Reviewed 30 June 2014

hotel was very nice few bones to pick got there at 12:00 pm would not let me check in earlier than 3:00 pm. those were the rules so it is what it is. room was very nice and clean. food actually was a little better...More

Thank zimme47
Response from Edwin B, Gerente at Panama Jack Resorts Playa del CarmenResponded 1 July 2014

Dear. Mr or Ms. zimme47. First of all thank you very much for taking the time to share with us your positive review! It makes us so happy to know that you had a wonderful holiday with us and want to also thank you for...More

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Most Booked Properties in Playa del Carmen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$169 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$169 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6444)
Pool & Beach (1318)
Room & Suite (1161)
Dining (530)
Amenities (67)
Family and Play Areas (45)
Business Centre & Event Rooms (33)
Questions & Answers
Ask a question
TaliaKon
18 May 2018|
AnswerShow all 3 answers
Response from Christy D | Reviewed this property |
Yeah you can swim, they have flags that show the conditions of the water.
1
Vote
Danielle T
27 April 2018|
Answer
Response from Kam S | Reviewed this property |
They have a kids club but it does close at some point.
1
Vote
hmdeluna
10 April 2018|
AnswerShow all 5 answers
Response from Kam S | Reviewed this property |
we were just there, they have Crown and Black Red Label
0
Votes
Room Tips
"354 best view."
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"It's worth it to upgrade! Standard rooms are exactly what they sound like."
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"They will try to get you to check out their upper-class property across street. If you are not interested..."
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"3rd Floor Ocean Front is better than Beach front walk out for views and privacy and ask for"
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