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Viva Wyndham Azteca

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Traveller (4771)
Pool & Beach (1364)
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Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“sister resort”(117 reviews)
“mayan restaurant”(47 reviews)
“pool bar”(152 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (3,998)
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Show reviews that mention
All reviewssister resortmayan restaurantpool bara la carte restaurantsanimation staffmaya resortgated communitysmall resortother resortsplayacar areadon diegopurified waterboogie boardsdance lessonsaqua gymate at the italianitalian restaurant
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1 - 5 of 1,502 reviews
Reviewed yesterday

We stayed at Hotel 21 to 28/07/2017. Everything I have seen in the reviews before going to Viva Wyndham Azteca were true. This is a lovely place! he food was good, enjoyed both the beach bar and the main buffet. As with all buffets, the...More

Thank Eric K
Hotel's Favourite
Reviewed 13 March 2018

This was our second visit to the Azteca. This is a smaller property that really takes the time to make your stay a great one. From check in to check out we were very very pleased. The ONLY drawback and through absolutely NO FAULT of...More

3  Thank Terilyn R
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 14 March 2018

Dear customer, Thank you for your fantastic review. It means so much to us when our guests take the time to recognize the quality of the all-inclusive services offered at the Resort. But most of all, when the employees are recognized for their hard work...More

Reviewed 1 week ago

This resort is a small resort and great for a getaway if you want to relax and have some good down time. The upside is you also have the option of using the amenities at the sister resort which is much larger and a 10...More

Thank sabrinat663
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 6 days ago

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca in Playa del Carmen, Mexico. We are glad to know that you had the chance to enjoy your vacation at our Resort and took advantage of many of the...More

Reviewed 4 weeks ago via mobile

We spent April 16 to April 21,2018 at the Azetec with 3 couples and 2 teenager girls. The resort is small and rooms abit out dated .Not to many English speaking guests but not a concern. definitely much quieter than sister hotel Maya The girls...More

1  Thank moewannatravel
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 4 weeks ago

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We are really happy to hear that you and your family were able to enjoy our All-Inclusive services. We sincerely regret to hear about the inconveniences your...More

Reviewed 15 April 2018

Very disappointed in this resort. Pro of course would be in Mexico were the weather is beautiful. The cons of this resort were many. Lobby : very small. Really no place to sit and relax, although service with check in was good as check out....More

3  Thank l0rraine29
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 5 weeks ago

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation at our Resort. We take our guest’s opinions very serious and therefore rest assured...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Free Parking
Breakfast included
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$174 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4771)
Pool & Beach (1364)
Room & Suite (789)
Dining (375)
Family and Play Areas (100)
Amenities (74)
Business Centre & Event Rooms (9)
Questions & Answers
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whatever12018
18 April 2018|
Answer
Response from feedbackaz | Property representative |
Dear Client, We kindly inform you that our excursion desk ‘Viva Excursions offers two different packages for the Hard Rock golf club in Playacar (par 72) which is located at only 5 minutes from our Resort. 1) Green Fee... More
1
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love_life_travel1118
13 April 2018|
AnswerShow all 3 answers
Response from feedbackaz | Property representative |
Dear Client, Thank you for your interest in a Day Pass for the Viva Wyndham Azteca. We kindly inform you that the Day-Pass needs to be authorized by our Management a few days in advance and that the authorization depends... More
2
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Google Translation
Robyn M
24 March 2018|
AnswerShow all 3 answers
Response from feedbackaz | Property representative |
Dear Guest, Thank you for contacting us prior to your stay at the Viva Wyndham Azteca. We kindly inform you that the rooms do not have a microwave. However we recommend you to contact our Guest Service Department upon... More
0
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Google Translation
Room Tips
"Buildings 2 or 3"
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"No elevators so request a first-floor room if mobility issues."
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"There are no elevators, so if stairs an issue then don't stay on third floor."
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"All rooms are great. 1st floor have gardens and outdoors chairs. 2nd and 3rd have a view. Garden view rooms..."
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