We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/11/2017 06/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Playa del Carmen La Perla

    5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
    011 44 808 234 1953
    Hotel website
    Save
    Lowest prices for your stay
    5 Nov 6 Nov
     47 people are viewing this hotel
    US$539
    US$458
    SAVE US$81
    US$526
    US$539
    Traveller (7427)
    Room & Suite (1688)
    Pool & Beach (1283)
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    13,076 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,377 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal service” (1,847 reviews)
    “mole” (508 reviews)
    “the grill” (503 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa del Carmen La Perla
    Special Offer: Up to 15% MeliáRewards
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    13,076 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,377 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$458.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "dad59fc94f6145fab4ede6acf7c24e9c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2064902,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[110561474],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":11,"year":2017},"checkout":{"day":6,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":458,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"dad59fc94f6145fab4ede6acf7c24e9c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":539,"lowestMetaPrice":458,"additionalPartner":false,"highestMetaPriceDisplay":539,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":539,"lowestMetaPrice":458,"highestMetaPriceDisplay":539,"hotelName":"Paradisus Playa del Carmen La Perla","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRhZDU5ZmM5NGY2MTQ1ZmFiNGVkZTZhY2Y3YzI0ZTljIiwiQUlLIjoiMDEwNjYxMjkyMWI2NGRkY2FlY2Y4MDM2Y2VmZWMwZDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/11/2017", "checkOut": "06/11/2017", "lowestPrice": "US$458", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68940602":"CancelonIB","37322680":"BookingCom","53962645":"TravelocityEWS","110561474":"MeliaIB","79624427":"CheapTicketsEWS","109228247":"HotelsCom2IB","38358752":"Expedia","79033691":"OrbitzEWS","65770069":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (9,033)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 6,249 reviews

    A TripAdvisor Member
    3
    Reviewed yesterday via mobile

    I know from personal experience that most people don’t like to read long reviews, so we will just hit the highlights. Keep in mind this is the 13 all inclusive I’ve been to including Jamaica, Bahamas, Virgin Islands, etc. PROS 1. Paradisus Playa del Carmen...More

    Thank A TripAdvisor Member
    Hotel's Favourite
    Reviewed 15 May 2017

    Just come back from the perfect week at this outstanding hotel. We have travelled and stayed at lots of 5* hotels, but this one is on another level. We could not fault any aspect of the hotel or our holiday. It was perfect from the...More

    5  Thank Melanie M
    Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 26 May 2017

    Dear Melanie M, Please be sure all the employees you mentioned in your valuable review will be notified about your recognition to their amazing labor and their importance on your overall experience. We are proud of having them as part of our staff. Best regards....More

    Reviewed yesterday via mobile

    My wife and I celebrated our 10th anniversary at la perla and had an amazing time. The staff are extremely friendly and helpful. Whether we were at the pool, beach, restaurants or waiting for a taxi at the bell desk the service was A+. We...More

    Thank Micah C
    Reviewed yesterday via mobile

    We loved the services of Fernanda and Javier. They were incredibly helpful in helping us book reservations and even finding out lost luggage. They are amazing. Our stay here was fun. The rooms are super clean. They clean like 3 times a day.

    Thank Lyne L
    Reviewed 2 days ago

    My stay in paradisus la perla was great mainly because of the facilities and the great customer service from the staff. We we checked in, Xavier welcome us with a welcome cocktail and the best recommendations for our stay, Paola from guest service was always...More

    Thank michaellacerte
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    13,076 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,377 reviews
    #11 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$324 - US$803 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Playa del Carmen
    • #9 Family Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #14 Spa Hotel in Playa del Carmen
    • #16 Luxury Hotel in Playa del Carmen
    • #16 Romantic Hotel in Playa del Carmen
    • #17 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Hotels.com, Orbitz, Travelocity, Cancelon, Hotwire, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Perla Mexico/Riviera Maya
    Add Photo Photos
    Traveller (7427)
    Room & Suite (1688)
    Pool & Beach (1283)
    Dining (913)
    Hotel & Grounds (3963)
    Bathroom (211)
    Family and Play Areas (69)
    Business Centre & Event Rooms (19)
    Nearby
    Occidental at Xcaret Destination
    13,076 reviews
    1.15 miles away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    .09 miles away
     
    The Royal Playa del Carmen
    16,377 reviews
    1.47 miles away
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    .27 miles away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    486 reviews
    .05 miles away
    Bana Restaurant
    117 reviews
    .06 miles away
    Mole
    103 reviews
    .09 miles away
    La Vagabunda Fiesta
    205 reviews
    .72 miles away
    Nearby Attractions
    Playa Punta Esmeralda
    304 reviews
    .35 miles away
    Arrendadora Turistica Noa
    10 reviews
    .67 miles away
    Encanto Beach Club
    5 reviews
    .98 miles away
    Centro Ceremonial Kohunlich
    10 reviews
    .72 miles away
    Ask a question
    Questions & Answers
    JJHappyTraveler
    17 October 2017|
    AnswerShow all 2 answers
    Response from QD_Paradisus | Property representative |
    Dear JJHappyTraveler, Thank you for contacting Paradisus Playa del Carmen. Regarding your concern about Royal Service, I would like to inform you, Royal Service guests enjoy the exclusive use of Royal Service Free to... More
    1
    Vote
    Google Translation
    siamali1
    13 October 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear siamali1, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you the check out is at 12:00 pm, however, you can still enjoy our facilities until 7 pm. Please feel free to contact... More
    0
    Votes
    Google Translation
    stephv0728
    12 October 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear stephv0728, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you, yes the floats are allowed. Please feel free to contact to paradisus.playadelcarmen@meliacom for further... More
    0
    Votes
    Google Translation
    Room Tips
    "Loved our Swim up room"
    Read review
    "All the rooms in the Royal Service area are excellent."
    Read review
    "go for THE LEVEL , or a swim up room ..."
    Read review
    "Rooms are always clean and done twice a day!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing