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Iberostar Tucan Hotel

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Traveller (8155)
Pool & Beach (2007)
Room & Suite (894)
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Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(475 reviews)
“howler monkeys”(210 reviews)
“jungle area”(161 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (7,003)
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4,797 results
Traveller rating
2,862
1,341
380
135
79
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LanguageEnglish
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2,862
1,341
380
135
79
Show reviews that mention
All reviewsstar friendshowler monkeysjungle areaspecialty restaurantsswim up bardressel diversjapanese restaurantate at the japanesetowel hutpool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
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1 - 5 of 4,797 reviews
Reviewed yesterday via mobile

Fantastic hotel! All inclusive superb, just pile the drinks on you around the pool and you can eat whenever you like, tried the Mexican, Japanese and steakhouse restaurants, all good! Loads of animals scattered around hotel grounds for extra entertainment. Nightly shows were ok but...More

Thank dgibbs8679
Reviewed 5 days ago

very nice place beach beautiful very long and clean a lot attractive on the beach rooms nice and clean refrigerator always full with beers champagne and snacks restaurant great a lot different Manu overall great place to stay coco bongo we went for my birthday...More

Thank LegiaW67
Reviewed 6 days ago via mobile

Just returned from a 10night stay to the Iberostar Tucan with tui.. wow where to start.. After a long flight from the uk, we arrived to a very hot México, we were greet with big smiles and a check in drink.. once checked in the...More

5  Thank CassP88
Reviewed 1 week ago

Tldr; version – Nice smaller resort, good for families. Staff are great, rooms are clean. It was a good value and we had a relaxing week but it’s not someplace we’d return to when there are so many other options in this area. Property: This...More

3  Thank BLH613
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 4 days ago

Dear guest, Thank you for having taken the time to share your recent experience at IBEROSTAR Tucan & Quetzal. Firstly, we are pleased to read that the highlight of your stay was the attentiveness and great service from our staff who truly strives to achieve...More

Reviewed 1 week ago

Lovely hotel with very hard working staff. Complex is kept very clean and service in the restaurants is excellent. Food very good and large variety. Sand kept clean but they do have a big problem with seaweed and the local authorities should be doing something...More

1  Thank Ladybird265
View more reviews
Most Booked Properties in Playa del Carmen
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$190 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$190 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8155)
Pool & Beach (2007)
Room & Suite (894)
Dining (636)
Family and Play Areas (132)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
Paris B
15 May 2018|
AnswerShow all 2 answers
Response from ksu-ny | Reviewed this property |
Yes, smart shorts should not be a problem in either buffet or a la carte restaurants, based on my experience
1
Vote
tighearnan
12 May 2018|
Answer
Response from ksu-ny | Reviewed this property |
Yes, all rooms in the hotel have individual a/c
0
Votes
Room Tips
"tip employees you have extra things you need"
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"Block 13 is close to the beach"
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"Our room looked out into the jungle made it very dark. Building 15"
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"If you like to animal watch, room in the 1500 to 1300 blocks, facing the jungle- and you'll be happy."
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