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The Reef Playacar

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The Reef Playacar
The Reef Playacar
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4,137 Reviews from our TripAdvisor Community

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Showing 2,529: English reviews
Santa Barbara, California
Reviewed yesterday NEW

Mario in the Lobby bar is awesome. Also the staff in the buffet. Jorge especially works hard. Loved the location. I will return to playacar but probably stay in another hotel. The dive shop staff was also great and very knowledgeable of the area.

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Thank Y4089HPmariem
Seattle, Washington
Reviewed yesterday NEW

I bought a membership to The Reef Playacar in 2012. It never dissappoints me. They have improved and updated many things but then...I love that some most things have not changed. The staff that have been there for years DO remember you. I love the pool area and the new furniture in Nikos beach side bar. This resort is simple,...

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Thank Alikatt62
Chicago, Illinois
Reviewed 5 days ago NEW

Excellent resort. Service, cleanliness, value, beach location were all excellent. Only recommendation is to add additional bar tenders as there was too many customers:bartender ratio. My family enjoyed there stay as well.

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Thank peterwinkle69
BROOKLYN, NY
Reviewed 1 week ago NEW

My only negative remarks are: Some of The rooms require renovation The buffet dinner was not good The pool was freezing and kind of dirty Overall I LOVED this resort and I plan to return again VERY soon

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Thank JDB10082010
Reviewed 1 week ago NEW

Just got back from The Reef Playacar (my second time) in Playa del Carmen and I am already missing it. The friendly staff, the beautiful beach, and the lovely green grove in the middle of the resort make the Reef Playacar a magical place to visit. The food is very good, the rooms are clean and the staff is very...

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1Thank 294brendak
La Torre de Claramunt
Reviewed 1 week ago

All inclusive normally isn't our kind of holiday but we spent the last two days of our 1000 km Yucatan tour at the Reef Playacar to relax. Good location near but away form downtown Playa del Carmen. Superb hotel, small scale compared to most other beach hotels in Playacar. High quality rooms offering privacy. Beautiful setting at a white sand...

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Thank GeertvanHeijningen1
Edmond
Reviewed 1 week ago

Air conditioner broken in room. My favorite resort to stay by far. But this trip back staff was way less enthusiastic, helpful, etc. looked like most hated their jobs. Loved the event coordinators from two years ago. Need some more lively people there. Front desk not experience was usually unpleasant.

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1Thank cri1234922
02/03/2017
Reviewed 1 week ago

It was great to stay at a place that met all our expectations. It had everything you wish a resort to have even an ice-cream hut for the hot afternoon cooldowns. Among all the amentities, it is worthwhile to attend the wonderful daily night shows/performances which give you some unique iiinsights iinto the Mexican history and culture.

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Thank U5570EXantons
Walnut Creek, California
Reviewed 1 week ago

Good small hotel very conveniently located from downtown (10-15 min walk). Great beach with installed shades. Ocean water was clean and warm 26-28 degrees by C. Great service, staff was friendly. Food was good, but nothing special (like at the rest of all-inclusive resorts these days.). Italian restaurant was much better than steak house. Beds were very hard. We have...

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Thank Inna W
Carleton, Michigan
Reviewed 1 week ago

Very cozy, tropical and has amazing staff. We’ve been coming to Mexico for 15 years and everyone liked this resort the best. However, we were used to staying in Mega resorts with 7+ restaurants and more activities. At first I was let down but ended up falling in love with it!

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Thank drote

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th Avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 

Additional Information about The Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: £151 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Playacar 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
The Reef Playacar Mexico/Riviera Maya - Playa Del Carmen
Hotel Style:
#50 Top resorts Hotel in Playa del Carmen
#56 Spa Hotel in Playa del Carmen
#64 Family Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Playacar staff and other travellers.
201 questions
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Indiana

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“premium rooms are excellent and offer more privacy”
 of 5 bubbles GeertvanHeijningen1, 13 Feb 2017 | Read review
“request a King bed room vs. 2 doubles”
 of 5 bubbles stephmc007, 3 Feb 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles MrGreenBeanz, 31 Jan 2017 | Read review
“We were in room 314 just a quick walk to the restaurants, pool and beach. As mentioned in my review a smaller resort”
 of 5 bubbles midget04, 14 Jan 2017 | Read review
“Please avoid the premium package as the best part is on the beach”
 of 5 bubbles onn_toi, 12 Jan 2017 | Read review
5 of 5